El Pollo Loco
510 E Bell Rd, Phoenix
(602) 548-8513
Recent Reviews
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We have been going to this location since it opened and have always been greeted with professional and fast service. This is the one place I know is always fresh and never mixes up my order.
Great birthday lunch
Atmosphere: 5
Food: 5
Service: 5
Just wondering, but shouldn't the Queso Guacamole Chicken burrito have chicken in it? I had about 4 tiny pieces of chicken and a LOT of rice. Very disappointing.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: El Pollo Loco
Very convenient. Good food.
Atmosphere: 5
Food: 5
Service: 5
Tasty charbroiled Chicken ?!!
Atmosphere: 3
Food: 5
Service: 3
Hours show they close at 11 PM showed up right after 10 And everything was closed, including the drive-through. I called really rude over the phone and said that they close at 10 the hours online are wrong.
Atmosphere: 1
Food: 1
Service: 1
Food was OK. Restaurant was filthy, tables, floor everything. Not worth it.
Atmosphere: 1
Food: 3
Service: 2
16$ for 1 side of mac and cheese and potatoes bot worth!!!!
Atmosphere: 1
Food: 3
Service: 1
Great offers and rewards when using their app. The avocado chicken burrito is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Chicken Avocado Burrito, Chicken Avocado, Burrito, BRC Burrito
Yummy filling, surprised by the quality of the food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Unless you have a coupon it's very pricey, and the chicken pieces keep getting smaller. We love the staff though!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Chicken Tostada Salad
I love getting the 3 piece meal. Excellent chicken and pinto beans. The best guacamole salsa as well!
Parking: Plenty of parking.
Kid-friendliness: Kids meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: El Pollo Loco, Churro, Pinto Beans, Double Chicken Tostada Salad, Avocado, Guacamole, Chips, Chicken Avocado Burrito, Original Pollo Bowl, Chicken Bowl
Yummy filling, surprised by the quality of the food.
Atmosphere: 5
Food: 5
Service: 5
We placed a pickup order. I text my husband to make sure and ask for salsas. When he asked the person who gave him the order he rudely said everything was in the bag. When he got home there was no salsa and no dressing for a salad and an item missing from another meal. We called the store and to report what happened the person who answered said his name was Esteban and said he was the manager. He was also the one who handed my husband the order and he blamed the people who bagged the order for it being incomplete when he clearly refused to give salsa when asked. He was very rude and he said to just call the customer service number. He honestly needs better customer service.
Food: 5
Service: 1
Recommended dishes: Double Chicken Tostada Salad
Weird vibe in the air but the food was still good.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Double Chicken Tostada Salad
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