It was a decent establishment. The order taker was nice, and the seats and eating area were clean. They had a decent selection of options although some items were not available. I had the grilled chicken quesadilla and it was a little greasy, but it was quite good. With a fresh pico and guacamole side. Some red and green hot suaces that were pretty generic. That and the Classic Coke in a bottle were delicious. My friends got the 99 cent tacos and did not seem as satisfied
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Guacamole
Tina Scott
Food is alright.
Atmosphere: 3
Food: 3
Service: 3
Luxie
So we ordered 4 orders of 3 rolled tacos, if you look at the menu it doesn't include guacamole in the description. My mom is allergic to onions and avocados, it gives her hives and rashes. So she travels all the way across town to visit me in the hospital and we sit down to eat, she opened it up and they all have guacamole. She calls this location (the was the one she bought from then drove across town) and explained the situation stating that on the item description, it doesn't describe what's on it. Every location we went to only comes with only cheese when you order an order of 3, you only get guacamole if you get an order of 5. When she called and explained the situation, the lady kept repeating "our location comes with quacamole" which isn't true because I personally have had to pay a surcharge for guacamole on my 3 rolled tacos. When my mom explain the situation to the lady on the phone, and during their conversation, the lady never apologized for the issue and repeated about 6 times I quote "our location comes with guacamole" that's all she kept repeating. My mom told her "I understand, you've explained that many times. But I ordered rolled tacos with cheese, not guacamole" verbatim, my mom always says cheese because she cannot eat guacamole. The lady said "oooh my god" and started laughing at my mom. The lady finally agreed to replace the food and when my mom asked for her name so she could go in and say "____" approved that we can have reorder for free for the misunderstanding. The lady then became degrading and said "you don't need my name im the manager.". This is horrible customer service, they treat them horribly and don't care about them, she now can't eat the food she paid for because it will cause her to have an allergic reaction and the manager as she claims. Laughed at her and kept repeating that, thats always what they do that on their orders of 3 rolled tacos. I've been going to this exact location for 10+ years and I've always had to pay an extra fee for guacamole on my 3 rolled tacos. So there's two options going on here. They're either lying or stealing. Because I had to always pay for guacamole on my order of three rolled tacos but never on my order of 5, but now they're saying they always did that. So they're either lying to her saying they always do it just so they don't have to take accountability for their actions or they are charging customers extra for something that's already included.
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Paul Lucas
Great food and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada Burrito
Dreamer Rojaz
I bought a breakfast burrito was so dried and nasty rude workers.dont buy from this place
Food: 1
Service: 1
Shanieka Thompson
These are the Cowboy fries and this was NOT a good buy at all!... The chicken tasted undone and had A LOT of fatty pieces on it.. This dish lacked flavor, just NOT worth the 14 bucks spent!..
Atmosphere: 2
Food: 2
Service: 3
Joe Martinez
Beans to meat ratio inside chimichanga is like 70/30 beans being 70%. That being said it's good. Just feel that I'm not getting my money's worth.
Atmosphere: 2
Food: 2
Service: 3
Diego Cortez
DONT COME HERE, carne asada burritos hardly have any meat it’s 90% tortilla, staff is incredibly unhelpful as well i’d give negative stars if I could
Atmosphere: 1
Food: 1
Service: 2
Paul Cote
Worst filibertos in the city, stay away if your smart
Ordered an carne asada quesadilla it hardly any meat an barely any cheese to keep both sides together. Wish I would went to my regular location I never get disappointed there. But now I know! 😉
Atmosphere: 3
Food: 1
Service: 4
Cesar Terrones
Came in at 1030 pm Damaris the supposed supervisor took the order for I ask for more salsa never came to the window she only put red didn’t asked if need anything else I’m waiting at the window for like 5 mins never comes back I’m honking does not come still I go back in drive thru I ask for more salsa makes me wait 5 mins for salsas she thinks it’s funny she start making jokes with the car in front of me about the salsa I already have my food it’s getting cold no salsa and she thinks it’s funny so I call the restaurant and she tell me she the supervisor what’ disappointment she could just wait for like 5 seconds but she didn’t want to I know she knew I want something else but she just choose to ignore me cause she felt. Like it hope the owner take action training someone to say hey want green or red instead of just choosing for me just a terrible experience Do better Damaris care about the job you chose to do You’re performance to was trash you have a lot to learn plz take action owner of restaurant
Atmosphere: 1
Food: 1
Service: 1
E Gono
Bought 8 beef tacos for my son's and I on taco Tuesday , supposed to be 99cents but was charged 2 bucks each and they couldn't explain why,pulled the ol we don't understand bit..not going back
Atmosphere: 3
Food: 3
Service: 3
Andrea b
Always a good experience!
Atmosphere: 5
Food: 5
Service: 5
Devon White
Really disappointed with my experience with this location. I frequent Fillibees and the one thing they usually are is consistent, this one sticks out. The food here is usually good but I've noticed tends to be not as good as other locations and the portion sizes are abysmal. I usually get the same thing everytime, Carne Asada Fries, no cheese no sour creme. Each Fillis I've gone to have made it no problem and give me more then enough, ever since I've moved here and started going to this one they've always given significantly less then others, and then tonight they gave me an amount that honestly was almost disrespectful for the amount of money I'm paying for everything. I took it back and asked for more meat, and the (i assume) manager explained to me that the fries are supposed to always come like that and got so little because I ordered it the way did. This explanation just doesnt make sense considering every other location I've ever been to, and even this one to a lesser degree, have always given me more then what they gave me. She explained to me it was impossible I would have gotten it differently and that if I have then they made the order wrong(?) She was nice enough to give me more meat but honestly it just sealed the deal for me that if I wanna get some proper quality control were gonna have to start going to other locations.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Carne Asada Fries with Cheese, Fries
Serve cold food
Atmosphere: 4
Food: 3
Service: 5
It was a decent establishment. The order taker was nice, and the seats and eating area were clean. They had a decent selection of options although some items were not available. I had the grilled chicken quesadilla and it was a little greasy, but it was quite good. With a fresh pico and guacamole side. Some red and green hot suaces that were pretty generic. That and the Classic Coke in a bottle were delicious. My friends got the 99 cent tacos and did not seem as satisfied
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Guacamole
Food is alright.
Atmosphere: 3
Food: 3
Service: 3
So we ordered 4 orders of 3 rolled tacos, if you look at the menu it doesn't include guacamole in the description. My mom is allergic to onions and avocados, it gives her hives and rashes. So she travels all the way across town to visit me in the hospital and we sit down to eat, she opened it up and they all have guacamole. She calls this location (the was the one she bought from then drove across town) and explained the situation stating that on the item description, it doesn't describe what's on it. Every location we went to only comes with only cheese when you order an order of 3, you only get guacamole if you get an order of 5. When she called and explained the situation, the lady kept repeating "our location comes with quacamole" which isn't true because I personally have had to pay a surcharge for guacamole on my 3 rolled tacos. When my mom explain the situation to the lady on the phone, and during their conversation, the lady never apologized for the issue and repeated about 6 times I quote "our location comes with guacamole" that's all she kept repeating. My mom told her "I understand, you've explained that many times. But I ordered rolled tacos with cheese, not guacamole" verbatim, my mom always says cheese because she cannot eat guacamole. The lady said "oooh my god" and started laughing at my mom. The lady finally agreed to replace the food and when my mom asked for her name so she could go in and say "____" approved that we can have reorder for free for the misunderstanding. The lady then became degrading and said "you don't need my name im the manager.". This is horrible customer service, they treat them horribly and don't care about them, she now can't eat the food she paid for because it will cause her to have an allergic reaction and the manager as she claims. Laughed at her and kept repeating that, thats always what they do that on their orders of 3 rolled tacos. I've been going to this exact location for 10+ years and I've always had to pay an extra fee for guacamole on my 3 rolled tacos. So there's two options going on here. They're either lying or stealing. Because I had to always pay for guacamole on my order of three rolled tacos but never on my order of 5, but now they're saying they always did that. So they're either lying to her saying they always do it just so they don't have to take accountability for their actions or they are charging customers extra for something that's already included.
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Great food and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada Burrito
I bought a breakfast burrito was so dried and nasty rude workers.dont buy from this place
Food: 1
Service: 1
These are the Cowboy fries and this was NOT a good buy at all!... The chicken tasted undone and had A LOT of fatty pieces on it.. This dish lacked flavor, just NOT worth the 14 bucks spent!..
Atmosphere: 2
Food: 2
Service: 3
Beans to meat ratio inside chimichanga is like 70/30 beans being 70%. That being said it's good. Just feel that I'm not getting my money's worth.
Atmosphere: 2
Food: 2
Service: 3
DONT COME HERE, carne asada burritos hardly have any meat it’s 90% tortilla, staff is incredibly unhelpful as well i’d give negative stars if I could
Atmosphere: 1
Food: 1
Service: 2
Worst filibertos in the city, stay away if your smart
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered an carne asada quesadilla it hardly any meat an barely any cheese to keep both sides together. Wish I would went to my regular location I never get disappointed there. But now I know! 😉
Atmosphere: 3
Food: 1
Service: 4
Came in at 1030 pm Damaris the supposed supervisor took the order for I ask for more salsa never came to the window she only put red didn’t asked if need anything else I’m waiting at the window for like 5 mins never comes back I’m honking does not come still I go back in drive thru I ask for more salsa makes me wait 5 mins for salsas she thinks it’s funny she start making jokes with the car in front of me about the salsa I already have my food it’s getting cold no salsa and she thinks it’s funny so I call the restaurant and she tell me she the supervisor what’ disappointment she could just wait for like 5 seconds but she didn’t want to I know she knew I want something else but she just choose to ignore me cause she felt. Like it hope the owner take action training someone to say hey want green or red instead of just choosing for me just a terrible experience Do better Damaris care about the job you chose to do You’re performance to was trash you have a lot to learn plz take action owner of restaurant
Atmosphere: 1
Food: 1
Service: 1
Bought 8 beef tacos for my son's and I on taco Tuesday , supposed to be 99cents but was charged 2 bucks each and they couldn't explain why,pulled the ol we don't understand bit..not going back
Atmosphere: 3
Food: 3
Service: 3
Always a good experience!
Atmosphere: 5
Food: 5
Service: 5
Really disappointed with my experience with this location. I frequent Fillibees and the one thing they usually are is consistent, this one sticks out. The food here is usually good but I've noticed tends to be not as good as other locations and the portion sizes are abysmal. I usually get the same thing everytime, Carne Asada Fries, no cheese no sour creme. Each Fillis I've gone to have made it no problem and give me more then enough, ever since I've moved here and started going to this one they've always given significantly less then others, and then tonight they gave me an amount that honestly was almost disrespectful for the amount of money I'm paying for everything. I took it back and asked for more meat, and the (i assume) manager explained to me that the fries are supposed to always come like that and got so little because I ordered it the way did. This explanation just doesnt make sense considering every other location I've ever been to, and even this one to a lesser degree, have always given me more then what they gave me. She explained to me it was impossible I would have gotten it differently and that if I have then they made the order wrong(?) She was nice enough to give me more meat but honestly it just sealed the deal for me that if I wanna get some proper quality control were gonna have to start going to other locations.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Carne Asada Fries with Cheese, Fries
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