Firehouse Subs Arcadia Plaza

2836 E Indian School Rd Ste A5-6, Phoenix
(480) 955-2798

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Recent Reviews

Disappointed in the Gluten-Free Option

Stopped by Firehouse Subs for the second time, excited to grab a sub with their advertised gluten-free roll. Unfortunately, I was told, still a week later that the truck didn’t deliver any. For a quick-service spot, this was super disappointing, especially since I was expecting a convenient option. It’s frustrating that the gluten-free option isn’t ready to go like the regular bread. Hoping they can improve this process...
Not too pleased with sandwiches being made with such a high countertop. That doesn't allow customers to view the sandwich as it's being made. Employees seem friendly once you initiate the small talk. However a hairnet would be nice, when making the sandwiches as well. Aside from that, a bit expensive. $20 for a foot long , chips, and large drink seems quite greedy. Hoping there's no retaliation for this review on my next visit.
I got some lunch to go as usual. Food was great. This is just feedback because I get firehouse regularly from this spot. While waiting, they were busy. I noticed the staff greeting walkin' customers in a very off-putting tone. The way in which you tell someone you're busy can basically say we aren't interested in your business. As someone with vast customer service experience, it was like screeching to my ears. I get they were trying to set expectations, but the...

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