IHOP
5020 E Ray Rd, Phoenix
(480) 598-0887
Recent Reviews
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I always try to get takeout food before work and the service is horrible.. I see my food and ticket ready and waitresses do not care to have you in and out. If you're all about customer service do not go to I Hop off of Ray & the 10...
Food: 4
Service: 1
The food was decent. I had the turkey, bacon, and avocado sandwich. The turkey was kind of dry and could've been fresher. The onion rings were fresh. The restaurant, especially the entrance could've been cleaner.
Atmosphere: 3
Food: 4
Service: 4
The service was abominable we waited to be seated 2 girls were in the kitchen we were seated we waited for coffee and to order and we waited to be served... there should be more employees...
Atmosphere: 1
Food: 4
Service: 1
This location is run down. Food is okay. Service is good
Atmosphere: 3
Food: 4
Service: 4
Food was okay, could not get our drinks refilled at all.
Atmosphere: 3
Food: 4
Service: 2
Alize, my waitress at IHOP, provided exceptional service during my visit. From the moment I was seated, she was attentive and welcoming, making sure my experience was smooth and pleasant. I ordered the country fried steak and eggs, and Alize took my order quickly, checking back just enough to ensure everything was to my satisfaction without being intrusive. The food came out hot and fresh, perfectly cooked to my liking, and she made sure I had everything I needed, from condiments to coffee refills.
One aspect of Alize’s service that really stood out was how efficiently she handled my request for the check. I was on a bit of a time crunch to pick up my car, and when I asked for the bill early, she responded right away, ensuring I could leave promptly. Her sense of timing and professionalism allowed me to enjoy my meal without feeling rushed, but also get on with my day smoothly. Overall, Alize’s excellent service made my experience at IHOP a positive one, and I’d be happy to be served by her again. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried
Good food. Reasonable prices. Lots of pancake choices but other breakfast items also. I like the crepes
Atmosphere: 3
Food: 4
Service: 4
Service sucked
Atmosphere: 1
Food: 3
Service: 1
Went here with a friend around lunch time for a late breakfast. I got the vanilla cold foam coffee and banana pancakes with a side of bacon. My friend got the cinnastack pancakes with a poached egg, hashbrowns, and an Arnold palmer. Everything was so good, completely forgot to take a picture of the food until it was gone!! The service was wonderful and our server was super sweet and attentive. Would definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Great meal for a great price. Staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crepes, Scrambled Eggs
Restaurantji Recommends
They are short of staff but still work hard to make sure everyone is taken care of as quickly as possible. The food tastes good. There is a welcoming atmosphere.
Atmosphere: 4
Food: 4
Service: 4
We love IHOP. Great options for the whole family and customer service!
Atmosphere: 5
Food: 5
Service: 5
I had called in an order to Friday morning. Although the order was not ready, the very pretty hostess offered me some coffee. Of coarse o took her up on the offer. Coffee was great. Later on, the food was also great and reasonably priced. I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Terrific service!
Atmosphere: 5
Food: 5
Service: 5
It takes a long time to take the order and bring you the food but the restaurant is bad.
Atmosphere: 2
Service: 2
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