IHOP

5020 E Ray Rd, Phoenix
(480) 598-0887

Recent Reviews

Vonda Pablo

Dined in with a family of 5. The restaurant in general was filthy. Trash on the floor, odd oder in the air, our table was sticky. You could see the ketchup bottle was dirty.Our service was good however Will did his best. Food was good. Not sure that I would go back?

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Jr Chicken & Waffles

Noreen Nadler

Dirty surroundings..staff not skilled but polite..Training staff and standing around..Food cold and not cooked....pancake not fully cooked raw inside..cold bacon,ham sausage and eggs..long waiting for food..restaurant was empty..few occupants..Very disappointed..needs better everything..Had a negative experience...

Atmosphere: 1

Food: 1

Service: 1

deanna keeto

Had an amazing meal with the family. The service was amazing. The staff, waiter, Jorge was amazing, kind and took very good care of us. The food was plentiful.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sandwich

Charles Linn

Good food and good service

Oscar Campos

This is a horrible location. Third time coming hoping the last two were just flukes but nope! Had to wait for 45 min for our food, my order didn’t come complete, and it was lukewarm. Service was horrible. Sad thing about it, it wasn’t that busy for them to take so long with the food. Had long waits and the waitress didn’t listen to a word I said regarding my order.I used to work in fast food restaurants and was a waiter. I don’t get it now a days why it’s so hard to develop a customer service mentality with quality service.

Food: 1

Service: 1

Devona Fahrbach

Kid-friendliness: The kids menu is right inside of the regular menu.Wheelchair accessibility: Is right up front

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Colorado Omelette, Jr Chicken & Waffles, Chicken & Pancakes

Laura Hidalgo

A classic place to breakfast, good coffe and

Atmosphere: 5

Food: 4

Service: 5

Jordan n n n

Asked for a spoon for my coffee and they said they were low on spoons ? Lol weird. But okay.Asked for a fruit cup and was told they have none of the fruit except strawberries?

Atmosphere: 2

Food: 2

Service: 2

MR. Mike Frost

Very slow. Ordered a to go order and they literally left me and my children's food sitting on the pass for about 45 minutes while we waited on very poor service. People were barely being sat down. The employees were playing and had no sense of execution. When I asked them for a refund that's when they decided that they would attempt to make my order, in which, I said I already wanted a refund for. No sense of direction in that place. This is the second time they have shown that they lack basic skills. The entire team deemed ineffective. Empty tables. They claim they were short but there was still a very huge lack of motivational execution. The staff needs a revamp or a real leader. Won't be returning unless my refund doesn't go through. I was told by who I assume was the manager that it would take 7 to 10 business days to process my refund. 13Mar2024 12:08pm.

Atmosphere: 1

Food: 3

Service: 1

Chris Freeman

Standard IHOP fare done well enough to warrant a return visit. Good.

Atmosphere: 3

Food: 4

Service: 4

JulieAnn Bravo

It was packed with customers. Customer service was great under the

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Gravy, French Toast Combo, Silverware, Strawberry Banana French Toast, 55 Rise 'N Shine, Scrambled Eggs

Silvio Soza

Yum, tres leches pancakes!

Atmosphere: 5

Food: 5

Service: 5

Judi Jenkins

This was the best breakfast I've ever had at an IHop. The service was excellent as well.

Atmosphere: 4

Food: 5

Service: 5

adarsh krishna

Waited 55mins for a stack of pancakes! Not a combo, just pancakes. There were probably about 5 other customers in the entire restaurant. Had to cancel the order and walk

Atmosphere: 1

Food: 1

Service: 1

Sam Holmes

I enjoy my breakfast the waiter was quick and efficient very nice and he had other tables and he to serve you and know that you're there I appreciate

Atmosphere: 4

Food: 4

Service: 5

Load More