The food here is great, and the cooks do an excellent job. It's a solid spot for watching sports, and as a neighborhood resident, I enjoy going there. However, the service in the evening is consistently lacking. With just one bartender and sometimes only one server, the staff is always overwhelmed by the number of customers.
A couple of days ago, I waited 20 minutes without any attention before deciding to leave—something I've had to do a few times before for the same reason. Unfortunately, this issue doesn't seem to be improving. There were six of us that night, and we likely would have spent several hundred dollars. I can't understand why the owner refuses to hire adequate staff.
The owner purchased and remodeled this bar a few years ago, making it a nice place overall. And as I said, the food is great—if only you could actually get some. If you're planning to come for dinner, expect a long wait. Lunch service tends to be much better, and bartender Cheryl does a great job.
For fun, I ran my review through AI;
It sounds like you're really caught in a tough spot with this place. On one hand, you've got delicious food, a great sports atmosphere, and the convenience of it being in your neighborhood. That's a winning combination! On the other hand, consistently poor evening service due to understaffing is a major letdown, especially when you're with a group ready to spend. Walking out multiple times because of being ignored is beyond frustrating. It's a shame that the owner's staffing choices are preventing the business from reaching its full potential and costing them (and likely the staff in tips) significant revenue. It's good to know that lunchtime offers a better experience and that Cheryl is a reliable bartender.
Patricia, Patty, Pat Dilk
It's delicious. Fairly extensive menu. We were a party of 10, and we all enjoyed our food
Bryan Watson
To be honest, I thought this was a restaurant, but was a little let down when I saw it was more of a bar. The service was great! The atmosphere was awesome also! A ton of fun things to look at and our drinks were perfect!
Patrick mcmullen
Great food and great service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Brad Halfond
Floor was uncleaned, but food was great. All beef meatballs on the pizza, excellent sangria and great fried ravioli too. Tough neighborhood, but good food.
Atmosphere: 4
Food: 5
Service: 4
S Sargent
Have lived in the area for a while and saw this establishment wanting to go inside. Went in on a Saturday afternoon not that busy found a table by the wall and sat there for quite a while before we were acknowledged. Drink orders were then taken, noticed two tables seated after us, took a long time for our food order to be taken, and when it was, we noticed the tables that came in after us had received their food. I ordered the fajitas and upon tasting the beans and rice, discovered that they were not cool but cold. Unfortunately, once we received our food, nobody ever came back to check and see how things were or if we needed anything. Both my husband and I finished our water and our drinks And nobody took the time to see if we needed anything else. An employee came to clear our plates, and I mentioned to her that the rice and beans were served cold. She grabbed our plates, laughed and then walked away. It was at that point we could not wait to get out of that place. The lack of customer service was pathetic, the fact that they laughed when we said food was served cold was inexcusable and pathetic. We like to support the local mom and pop establishments, but this place gave us zero reason to give them our money. From now on, we will not waste our time with this place and will give our money to those businesses that earned it. It appeared to us from watching the operation that there was nobody in charge that day and the service or lack there of that we received showed that.
Atmosphere: 5
Food: 1
Service: 1
Matt Raboin
Darts! Pool tables!! Great food ! Family friendly!! And t.v's
Atmosphere: 5
Food: 5
Service: 5
Luis Andino
Excellent 👌 atmosphere
Atmosphere: 5
Food: 5
Service: 5
Christina Cram
Jake was amazing!
Atmosphere: 5
Food: 5
Service: 5
S B
The thing about this place that I love the most is not pretending to be something that’s not appetizer is a great in this one of the places you can still order a black and tan. For 10 o’clock is still got a nice family vibe had some old-school arcade games a couple of pool tables starts as well as the classic golden tea. Great Neighbor spot and offers. Great service delicious food. Amazing pieces and has a little bit of a step back in time compared to this new age hipster trend that taking over . Keep doing what you’re doing. I love it all the time I go.
The bartenders here who are also the wait staff are the Best! Super friendly, very attentive, efficient & proficient as well as professional. The place is extremely clean and the food is excellent! (Kudos to the kitchen staff). Always look forward to stopping in here usually for a later night meal. It’s open late & kitchen open later than most other places in the 7th street & Thunderbird corner general area. It’s a neighborhood bar & the staff treats everyone equally. Excellent customer service. They hire some darn good people at IL Asilo. Wish more places were like this. They run a well oiled machine here & the customers benefit.
The food here is great, and the cooks do an excellent job. It's a solid spot for watching sports, and as a neighborhood resident, I enjoy going there. However, the service in the evening is consistently lacking. With just one bartender and sometimes only one server, the staff is always overwhelmed by the number of customers.
A couple of days ago, I waited 20 minutes without any attention before deciding to leave—something I've had to do a few times before for the same reason. Unfortunately, this issue doesn't seem to be improving. There were six of us that night, and we likely would have spent several hundred dollars. I can't understand why the owner refuses to hire adequate staff.
The owner purchased and remodeled this bar a few years ago, making it a nice place overall. And as I said, the food is great—if only you could actually get some. If you're planning to come for dinner, expect a long wait. Lunch service tends to be much better, and bartender Cheryl does a great job.
For fun, I ran my review through AI;
It sounds like you're really caught in a tough spot with this place. On one hand, you've got delicious food, a great sports atmosphere, and the convenience of it being in your neighborhood. That's a winning combination!
On the other hand, consistently poor evening service due to understaffing is a major letdown, especially when you're with a group ready to spend. Walking out multiple times because of being ignored is beyond frustrating. It's a shame that the owner's staffing choices are preventing the business from reaching its full potential and costing them (and likely the staff in tips) significant revenue. It's good to know that lunchtime offers a better experience and that Cheryl is a reliable bartender.
It's delicious. Fairly extensive menu. We were a party of 10, and we all enjoyed our food
To be honest, I thought this was a restaurant, but was a little let down when I saw it was more of a bar. The service was great! The atmosphere was awesome also! A ton of fun things to look at and our drinks were perfect!
Great food and great service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Floor was uncleaned, but food was great. All beef meatballs on the pizza, excellent sangria and great fried ravioli too. Tough neighborhood, but good food.
Atmosphere: 4
Food: 5
Service: 4
Have lived in the area for a while and saw this establishment wanting to go inside. Went in on a Saturday afternoon not that busy found a table by the wall and sat there for quite a while before we were acknowledged. Drink orders were then taken, noticed two tables seated after us, took a long time for our food order to be taken, and when it was, we noticed the tables that came in after us had received their food. I ordered the fajitas and upon tasting the beans and rice, discovered that they were not cool but cold. Unfortunately, once we received our food, nobody ever came back to check and see how things were or if we needed anything. Both my husband and I finished our water and our drinks And nobody took the time to see if we needed anything else. An employee came to clear our plates, and I mentioned to her that the rice and beans were served cold. She grabbed our plates, laughed and then walked away. It was at that point we could not wait to get out of that place. The lack of customer service was pathetic, the fact that they laughed when we said food was served cold was inexcusable and pathetic. We like to support the local mom and pop establishments, but this place gave us zero reason to give them our money. From now on, we will not waste our time with this place and will give our money to those businesses that earned it. It appeared to us from watching the operation that there was nobody in charge that day and the service or lack there of that we received showed that.
Atmosphere: 5
Food: 1
Service: 1
Darts! Pool tables!! Great food ! Family friendly!! And t.v's
Atmosphere: 5
Food: 5
Service: 5
Excellent 👌 atmosphere
Atmosphere: 5
Food: 5
Service: 5
Jake was amazing!
Atmosphere: 5
Food: 5
Service: 5
The thing about this place that I love the most is not pretending to be something that’s not appetizer is a great in this one of the places you can still order a black and tan. For 10 o’clock is still got a nice family vibe had some old-school arcade games a couple of pool tables starts as well as the classic golden tea. Great Neighbor spot and offers. Great service delicious food. Amazing pieces and has a little bit of a step back in time compared to this new age hipster trend that taking over . Keep doing what you’re doing. I love it all the time I go.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The bartenders here who are also the wait staff are the Best! Super friendly, very attentive, efficient & proficient as well as professional. The place is extremely clean and the food is excellent! (Kudos to the kitchen staff). Always look forward to stopping in here usually for a later night meal. It’s open late & kitchen open later than most other places in the 7th street & Thunderbird corner general area. It’s a neighborhood bar & the staff treats everyone equally. Excellent customer service. They hire some darn good people at IL Asilo. Wish more places were like this. They run a well oiled machine here & the customers benefit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Wings, Nachos
Great breakfast and plenty of TVs.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Eggs Benedict
Cheap beer. Good food. Great service. Games on all tvs and volume for certain events. What else can you ask for
Atmosphere: 5
Food: 5
Service: 5
Love this place, Hi Doug!!
Atmosphere: 5
Food: 5
Service: 5
Had a flavorless house burger and under cooked steak fries.
Atmosphere: 2
Food: 1
Service: 4
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