Izakaya Ramen

We were here about a month or go and I can't let this go. We were very excited to have a new place in the neighborhood. ? We've both been to Japan several times and knew not to have too high of expectations due to being in Phoenix. But can you learn how to wash dishes?? The bowls had a soap scum smell and glasses for the soda machine had food residue on them... Tasting the soup broth with the soap residue I almost vomited. The whole place smelled of dirty mop water and seemed very unsanitary. We left with our bowls full on the table. Disgusting.

Atmosphere: 1

Food: 1

Service: 1

Came here and the store is closed; apparently due to vandalism.

Well I was the first one here but the lady that helped me was just a sweetheart helped me and and cooked the food pretty quickly I ordered the gyoza and the tan-tan-men my man ramen

Parking: The restaurant is in a small Plaza but good parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gyoza, Tantanmen Tan-Tan-Men My Man

Service was good and friendly. Ramen was mediocre for me. Gyoza is decent. 3 star for being an average restaurant. The food is not terrible, but not something I would come back for frequently either.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Gyoza

I'm not a fan of "order yourself" kiosks - especially those that don't serve fountain drinks. It makes sense for a small restaurant but it makes it inconvenient for the customer to get up and go through the process to order another drink.

Food was really good, though, and portions were very large. Kids portion was HUGE. Tantanmen was exactly as advertised - crispy pork was the right amount of spicy. Lots of veggies.

Love having more diverse selections like this in the Moon Valley area. Will definitely order from again - maybe just takeout, though.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Tantanmen Tan-Tan-Men My Man

Bottom 3 poke bowls I have ever tried. Almost no veggies and overly seasoned with ginger and some kind of spice. The tuna itself is fine but seems not marinated so having it in the rice is mushy and it’s totally bland when you bite into it. I usually finish my poke bowls but I couldn’t for this one. Was starting to gag at all the mush and feel sick. It needed some kind of crunch or other vegetable to not be so mushy. It’s overpriced for the lack of veg at $16.50. I’ve had the best poke in phx for under $15, with a ton of veg and variety of sauces.

A *can* of soda is $3.50. Keep in mind the gas station 20 seconds away will sell a whole *bottle* for $2.69.

I tried the chicken bao. For fried chicken with a sauce in the bao, it was surprisingly bland too. Had to add the hot sauce on the table.

There is no bathroom and you have to ask the cafe next door (who nicely allowed me). I find that ridiculous for an Asian food establishment which are usually good at sit-down experiences including the general expectation of a bathroom for customers.

If the pricing was high but it was very good, I could excuse a lot. But it just wasn’t and the bathroom thing annoyed me a ton. Not likely to return.

Atmosphere: 3

Food: 2

Service: 5

Food is slightly above average but the atmosphere is comfy and the chef is very accommodating so I recommend for a quick lunch break

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Gyoza

I have never wanted to give a zero to a place more than this place. Sad about this because my partner and I were super excited about having a Ramen place near by and down the street. You have to pay 1st with a kiosk. We ordered the vegan Ramen. The server comes by and says we ran out of vegan broth but we can do beef with no extra charge..lol...hello we ordered vegan! So we asked for a refund, then suddenly they go look in the back and magically they have the vegan base..so ok great looking forward to our meal..when it comes out it cold and it's soup concentrate, they didn't water it down. Just from one bite both of our tongues are burning. We said this is inedible we want a refund. They said their boss refused a refund. I'm thinking the kids that work their didn't want to make the batch of vegan broth because it was 8pm so they gave us a messed up version of what we wanted. We are already in the process of disputing the charge..which this will be the 1st time in out lives the workers/owner refused a refund. Extremely awful customer service.

After ordering and paying, they informed us that they were out of Vegan Broth, and tried to substitute Beef. Asked for a refund. They called the boss, and he told them to start a new batch of Vegan broth, but they served us COLD BROTH CONCENTRATE. It was like putting a bullion cube in my mouth an chewing it up. It was inedible. The boss refused to refund. Will be disputing the charge. I'm in my mid 50's and have lots of experience eating out and I have never had such a horrible experience.

Atmosphere: 2

Food: 1

Service: 1

Got the ramen and pork bao bun. Broth was super bland and oily… the chashu pork itself was super overcooked and chewy. Pork bao bun was OK, but $5 for ONE bao bun is pretty ridiculous. Most places charge $5 for an order of three bao buns. Staff however was very friendly. I think this place just needs to learn how to make good ramen, starting off with how to make a decent ramen broth. And they need to tweak the pricing of the bao buns.

Atmosphere: 3

Food: 2

Service: 4

My husband and I visited after seeing it promoted on a dining program. Overall the staff was friendly, however, the food could use improvement.The broth in the ramen I ate had no flavor. The bao bun had good flavor, however, for $5 a bun, it was very overpriced for what it was.I suggest the chef spend more time researching and trying out new ramen recipes. A ramen's broth makes or breaks it and for a ramen restaurant, this should be mastered.

Atmosphere: 3

Food: 1

Service: 4

Awesome food and awesome people!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Shoyu Shin Ramyun, Steamed Bao Bun, Gyoza, Drunken Beef Bowl

My advice: give this new business a few more months to work out their kinks before trying it out.Myself and two others arrived and were greeted by a very kind worker (who I believe was the only one at the store), and were prompted to use the two ordering stations - one of which was not working.We had a rice bowl and two ramen bowls. For being the only worker, they still got our takeout food to us in about 15-20 minutes.The rice bowl was FAR too heavily seasoned with their spices - crunchy, almost as if the cap came off and dumped a huge mound into it, and the ramen wasn’t terrible, but we definitely weren’t wowed by it. The meat in all of our meals was ESPECIALLY tough and chewy- flavor was there but not exceptional.This place, unfortunately, is one of the worst ramen places that I’ve been to, BUT for being at the bottom of my rankings, it still holds potential for both merit and improvement! We’ll be back to give them another chance down the road - they haven’t lost us as a customer, as they showed great aspirations, and I believe that will allow them to establish themselves better! Hoping for the best as this seems like an honest business!

Atmosphere: 3

Food: 3

Service: 3

Great food and friendly service ! It compares to the best ramen places in LA on Melrose ! I had the Spicy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Shoyu Shin Ramyun, Crazy Hot Monkey Sauce Bottle

Was a little skeptical but this place is super yummy. Small menu but a good one. The hot ramen hits especially good when you’re sick.

Vegetarian options: N/a

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Shoyu Shin Ramyun, Crazy Hot Monkey Sauce Bottle