Jack In The Box
1921 W Broadway Rd, Phoenix
(602) 305-9019
Recent Reviews
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Workers waist time
Service: 1
There’s a strong possibility that the dining room will be closed during normal business hours.
Atmosphere: 3
Food: 3
Service: 1
I came through the drive-through today and really disappointed. It is not OK for you guys to charge me a large size when I got a medium size and you guys didn’t give me my receipt. Also my wrap didn’t come with no lettuce, barely anything I am really disappointed. I should be able to get my money back Also, the strip looks old. I am not gonna be driving back. This is ridiculous as a person that works at a fast food. You guys should know this. Not right for you guys to be doing that
Atmosphere: 1
Food: 1
Service: 1
It was a surprisingly good experience. It's been some time since I last went to Jack in the box. It's probably been close to 2 years. And the last time I was at a Jack in the Box, I had a very negative experience. I'll admit they may have just redeemed themselves just a little bit...
Atmosphere: 4
Food: 5
Service: 4
I ordered food here and was missing my fry’s and a week before I had ordered a chicken sandwich and the chicken sandwich was old and disgusting like if was sitting there for a good while and they take forever to take drive thru orders there was only one person in front of us and they told us to wait
Atmosphere: 1
Food: 1
Service: 1
Worse location ever! Closes at 10 for some dumb reason and the stop serving food 20 minutes before closing. Plus food always sucks
Update: years later and the service is still unacceptable. This location is always closed for a reason. Worse location ever
Prepare for a 20 minute wait to get your order
Service: 1
I ordered fries and a side salad as a vegan. I didn’t know they included cheese on the side salad, so when I checked it and asked them for a refund or another order of fries instead, the person at the window told me the salads are prepackaged and shut the window doors on me and continued working. I waited a few minutes and they brought me a new bag. This bag contained a salad with no cheese on it… but they’re prepackaged with cheese. I cannot consume dairy at this point because of dietary restrictions, but irregardless, my issue is that they picked the cheese out of my salad by hand. That’s gross on multiple levels for me. I just left instead of asking for a refund or another order of fries a second time. Maybe I’ll try calling the number to get a refund??? But I didn’t get a RECEIPT so I don’t know how to prove I even made this stupid order. But they sure did get my money.
Atmosphere: 1
Food: 1
Service: 1
Everytime I go to this location. I always drive off not checking my bag. And they always forget something. If not, no sauces. And wen you ask then for sauce. They act like they paid for it smh
Atmosphere: 1
Food: 3
Service: 1
I was on jack at 19 ave and broadway and service atmosphere and food was good except for there was a big big long hair inside of my taco when I bite into it, I pull on the hair Out Disgusting.??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Tacos, Burger Fries
Restaurantji Recommends
I order a garden salad with crispy chicken. When I got home to eat. There was no chicken at all.
Atmosphere: 1
Food: 1
Service: 1
Tacos are fire! Amazing deal!
Atmosphere: 5
Food: 5
Service: 5
Waited a long time for re dipped curly fries and a burger drowned in extra sauce.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Sourdough Jack
Good but the service is very slow thank you
Atmosphere: 3
Food: 5
Service: 3
Typical jack in the box fast food experience
Atmosphere: 3
Food: 5
Service: 5
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