Jack In The Box
3455 W McDowell Rd, Phoenix
(602) 278-0529
Recent Reviews
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Derek I think that's his name I'm hard of hearing,.is very helpful, good at the job, and acknowledged me and helped me fast. He's obviously good at multitasking because they seemed busy but I'm happy with the service
Atmosphere: 5
Food: 5
Service: 5
The food was cold, and the French toast was too hard to eat. The employee at the window did not say thank you and asked us to park and pull forward without any courtesy. They also forgot my son’s fries, so he had to go back inside to get them.
Atmosphere: 1
Food: 1
Service: 1
Second time this week they messed up my order.
Monday of 11/17/25 I went and they forgot my fries today 11/20/25 I went and made me wait 5 minutes then didn’t even give me a receipt neither did I get my order correct . I Called the store and the person in charger name “Jackie” didn’t even want to provide with corporate information or an email to her boss to complain . There was one of the staff members outside talking between 9:48pm-10pm while getting food order incorrect. And then has the nervous to hanging up the phone on me. Lack of training and discipline
Atmosphere: 1
Food: 1
Service: 1
Open all night is always a plus
Atmosphere: 3
Food: 3
Service: 4
Nice pet roach. Also do not gives reciepts or ask at the counter
Atmosphere: 1
Food: 2
Service: 1
Come here if you just want to waste your day waiting. Or get bad service
How two different locations manage to forget cheese on a cheeseburger is beyond me. And those were the only things i ordered those separate times. Only reason i didnt give one star is bc the service here was nice and the food tasted good, price point is eh. Not coming back to any Jack In The Box, tho.
SHORT STAFFED is the only explanation for the longest silence at the drive through, when saying hello after maybe 8 minutes, you get another just a moment!! Then wait another 5 minutes. People behind us pulling up to ask for a reason we don't have. The cook is probably the drive through attendant. This is unacceptable for this jack is on 2 of the most busiest cross streets. First and last time visiting this Jack. Paying was just as time consuming. They need to get it together.
Atmosphere: 1
Food: 1
Service: 1
They don’t get your order right the service is very bad on this location
Atmosphere: 1
Food: 1
Service: 1
Good food, quick service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited 30 min for 4 tacos
Try d to get milkshake and sead ice-cream machine exploded like Bruh yall aren't McDonald's and one time was ordering and dude say hi welcome to taco bell Bruh and the food was cold smh
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burrito, Burger, Cheeseburger, Sourdough Jack, Chicken Sandwich, Jumbo Jack, Ultimate Cheeseburger Combo, Dr Pepper
The food wasn't good at all it was all uncooked and I just got off work I was trying to enjoy a good burger meal but couldn't even enjoy it and paid 17$ I will never go back to that jack n the box
Atmosphere: 1
Food: 1
Service: 1
Never had jack on the box before. It was a real treat. The combo was fantastic and really hot the spot. Location was convenient.
Atmosphere: 4
Food: 5
Service: 5
They suck at making food, they forget orders 😭
Atmosphere: 1
Food: 1
Service: 1
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