Jack In The Box

4313 W Thomas Rd, Phoenix
(602) 278-3971

Recent Reviews

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Oscar Silva

Drive thru is terrible, up to 20 minutes without moving, the line takes a long time to serve you and give you food.
They lack personnel

Atmosphere: 1

Food: 1

Service: 1

Henry Sellman

Daddy at the front was slow and got my order wrong and then tried to act like it was my fault also took 4ever and they wasn't that busy

Atmosphere: 3

Food: 2

Service: 1

Andrea Rugnao

I DoorDash and didn’t receive my fries ! Always messing somebody’s order ! And now I can’t get a refund is crazy !!!!!

Atmosphere: 1

Food: 1

Service: 1

Jason Yokom

Staff is polite and helpful and unlike other locations in phoenix they will give you extra mayo

Atmosphere: 5

Food: 5

Service: 5

James Busby

Man in drive thru speaks hardly any English to take an order an the would not substitute coffee for a soda even when offered to pay diff. Did not take the coffee an was asked about hot sauce an said no jus give me my food .person got angry an gave us our food an then slammed window an didn't even give us our drink for the other meal.tried calling store to speak to manager an was hung up 4 different times . Never ever had a problem at this store an everyone has always been nice. Not today.

Atmosphere: 1

Food: 4

Service: 1

Jessica Orosco

It was ok food was hot

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Two Tacos

alejandro rivas

EXCELLENT SERVICE AND

Atmosphere: 5

Food: 5

Service: 5

Karen Torres

I just went there, got the new milk shake and some fries. I waited 5 minutes at the speaker and then I waited 20 minutes in line. I got to the window the girl was rude, I work in fast food so I get it! But she was absolutely rude. She gave me my milkshake and the shake was all over the cup so i politely asked for napkins and she threw them at me. Not only that she threw sauce packets and napkins at the car infront of me.

Atmosphere: 1

Food: 2

Service: 1

Elmer Iglesias

The iced coffee here is my favorite

Angie Murillo

I got that disgusting, very bad service ?

Debbie Verdugo

It took us 20 mins to receive are food, they had us back up and wait till they were ready. 20mins went by so we drove to window see what was going on. We had 3 cars behind us. I would like to have manger please contact us. I took proof when we paid and when we got the food.

Atmosphere: 3

Food: 3

Service: 1

mike san miguel

Online drive thru orders always right on time. Always go at the same times 10 through 12. Great crew at those times.

Atmosphere: 4

Food: 4

Service: 4

Neal Berend

Line wasn't long but took forever to get our food thru the drive thru

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Cheeseburger, Chicken Sandwich, Curly Fries

Tavey Johnson

Egg rolls are very good.

Food: 4

Service: 4

Melissa Martinez

Better customer service than most fast food in the area.

Atmosphere: 4

Food: 4

Service: 4

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