Jack in the Box
9920 W Indian School Rd, Phoenix
(623) 772-1600
Recent Reviews
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This jack in the box is amazing. They take accountability when a order is messed up or if something went wrong via delivery orders. They make sure that everything is hot and ready food is always fresh. The service here is always fast and friendly never rude. The lady's here are amazing.
Atmosphere: 5
Food: 5
Service: 5
Bad service food cold never have food on menu say they don't have it
Atmosphere: 1
Food: 1
Service: 1
Horrible order last night for myself and children. Didn't have enough money to give me my change. Food was old and thrown upside down in bags. Wrong drinks.
Food: 1
It's fast food but the people there are so friendly
Atmosphere: 3
Food: 4
Service: 5
David Acosta is the best he is friendly fast and helpful
Atmosphere: 5
Food: 5
Service: 5
What is the point of paying staff to keep the drive through open 24/7 if the employees are just going to lie and say “the system is updating it’s gonna be 5-10 minutes” make me wait, then tell me you’re closed. Lazy. Took two employees to tell me that, while they stand in there doing nothing.
Lady on the take out was rude ..I asked her to give me ranch and she told me while walking away ..”is in the bag she said ..so I got home of course 0 ranch inside my bag ..long lines too !!
Atmosphere: 1
Food: 2
Service: 1
Don't waste your time if your going to try and go after 2am because they don't have a set time to do their store close and the app will still let you place an order even if they're closed. Won't waste my time or money with this worthless incompetent company anymore.
I went there with my best friend and first of all the Mexican lady who was on the inner come was very rude did not give us time to say our order, not to mention my friend spent 70$ for them to forget our food so they made us wait in a long line again and then tried to say they gave us the food meanwhile the food was sitting on the counter then once they realized that they made the mistake the guy who was cooking wanted to come to the window and start yelling at my friend and saying why don't you come in here like it's our fault they work a job that makes them heat life I'm sorry but they put themselves in that position so to take it out on a well paying customer who regularly goes there is insane like that's how Jack in the box treats well paying customer? WOW I would not recommend this jack in the box to my worst enemy.
Atmosphere: 1
Food: 1
Service: 1
Drive through host didnt speak English that well. Had to repeat my order at least 5 times. Order still didnt come out right.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Probably the best Jack in the box I've been to!. Workers are great and I've never had a problem with them forgetting anything.
Atmosphere: 5
Food: 5
Service: 5
Wow! Let me tell you that this brunch was amazing . We had two jumbo jacks with cheese and they were soo fresh and the lettuce and tomato was really fresh . The buns were. Warm and delicious. Thanks so much !
Atmosphere: 5
Food: 5
Service: 5
I always get my order wrong.
Atmosphere: 3
Food: 3
Service: 2
Best location by far
Atmosphere: 5
Food: 5
Service: 5
Jack-in-the-Box employees that work at night shift between 12 and night till the morning on a Tuesday night I had a bad experience where I literally advise the Lady to make sure my food was fresh waiting in a long line for it to be cold after saying I want it fresh then also to give me the wrong size drink and try to fight with me saying that’s not the correct size that I should be getting with a meal if I’m ordering a meal it comes with a small drink. I should not be receiving a kids size cup I did not order a kids meal We need to do better and we need to train our employees to know which size cups to give the customers it’s getting really pitiful of the laziness and stupidness of not being able to recognize what you’re supposed to dish out and not accommodating customer’s request.
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