Jack In The Box

1833 W Van Buren St, Phoenix
(602) 254-9324

Recent Reviews

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Daudi Barrett

Too expensive! Poor customer service. Didn't feel as if my vehicle was safe with all of the shifty-eyed people loitering on the grounds. Oh, yeah- the food was terrible as well!

Satori Depression

some edgar looking kid screwed up my order, and the place doesn’t answer the phone.

Atmosphere: 1

Food: 1

Service: 1

Mitchlovin

I wanted a quick bite before my interview.... All I had was franch toast sticks 😋

Atmosphere: 5

Food: 5

Service: 5

Jeff Merrill

No bathroom nasty place

feather pin

The food here is great.A little bit of homeless people bother that.I like it

Atmosphere: 4

Food: 5

Service: 5

Kira Byrd

This establishment is let me just say this there outside looks better then the inside… It seems like if you are in an alley and u walk up to the trash to place an order !!!!!! Visible dirt every where transients and pedastrians going by u almost can not finish your meal….. Reason being from the differential smells that seem to be lingering makes you not want take out ever again …. CAUTION

Atmosphere: 2

Food: 2

Service: 2

Jon

I love the bacon ultimate cheese burger!
It was fresh and juicy!

Atmosphere: 5

Food: 5

Service: 5

Magdalena Cuevas

I went with a coupon, the girl at the drive thru didn’t want to take my order over the intercom. I was in a long shirt without a bra. I still went inside, I asked the girl why couldn’t she take my order in the drive thru and she didn’t want to give me a reason. She just said I can’t right now. I asked her for her name so I can call corporate she refused to give me her name the male in the kitchen also refused to give me her name. She just gave me a card, she said was her manager that went straight to voicemail. The call cut off right in the middle of when I was leaving the VM. The girl never gave me her name and refused to serve me. All I know is that she was young about 20 and Indian. JACK IN THE BOX if you’re going to send coupons in the mail. Treat the people that are using them the same as you would any other customer. All this girl has to do was give me an acceptable explanation on why I had to get out of my car without a bra for something I could have done in the drive thru. Your customer service sucks the restaurant smell horrible and it was disgustingly dirty!

Atmosphere: 1

Food: 3

Service: 1

tyler weber

was the only person there and took forever to get my food

Atmosphere: 1

Food: 3

Service: 1

Damia J

The service is very rushed and rude and most of the menu is missing from the first drive through menu board so you can't choose what you want before going to the speaker. This is the 3rd time they made me back up in the drive thru after paying for my order just to drive up again when the order is ready. I will not return to any Jack in the Box. The food is just not enjoyable after consistent issues.

Atmosphere: 1

Food: 4

Service: 1

monique Gonzales

If I could give this place a zero I would. I had to send my husband back 3 times had to get my food remade because they couldn't complete making the correct munchies meal. I ask for store number and corporate which was denied. Called the store multiple times to no answer. Unfortunately was clocked out for my lunch for this and went over my lunch to get food. Took me 1 hr of driving back and fourth to get the correct meal. Should have got my food Comped at this point. DO BETTER JACK IN THE BOX. Hoping management will get in touch but I will be there tomorrow morning to speak to management.

Atmosphere: 1

Food: 1

Service: 1

Rudolph Muldong

Easy in and out corner street access. Easy order pick up of app based order using drive through. Staff very friendly and receptive to requests. Food made with care.

Atmosphere: 5

Food: 5

Service: 5

Laurie

I got food poisoning from 4am to even now it’s 1pm, I can’t stop throwing up and the egg rolls tasted raw and those were also the main thing I threw up…

Atmosphere: 2

Food: 1

Service: 3

Kevin Collyer

Can't reply to others comments about this location making JiB look bad everywhere.

Atmosphere: 1

Food: 1

Service: 1

Nicole Miller

Took over 10 minutes to make 2 shakes! Insane! Then they wanted us to back up in line so it didn't mess up their drive-thru times. SMH! Ridiculous! Never going to this one again!

Atmosphere: 1

Food: 2

Service: 1

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