Recommended dishes: Egg Rolls, Cheeseburger, Sourdough Jack, French Fries
Beau Waller
Better than average
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Cheeseburger, French Fries
John Boyd
It's usually pretty easy and somewhat quick to order drive thru (early morning) and no other cars unless there is one in front of mine waiting for food (homeless sitting outside, no one inside the lobby), most of the time the lady running the drive thru is very nice to me (probably the manager), most other employees are pretty rude/ unprofessional. Today, there was a vehicle in front of me but it left the drive thru. I ordered as usual and usual polite responses, but then at the window she must have been busy with something other than customers since I was the only one because she opened the window took my card then closed it immediately. Opened the window again later to shove the bag of food in my face with my card against it (luckily I saw the card so it didn't fall to the ground) and said "Here." Then closed the window. That's it. Where is the rush? Why treat your one customer like you don't have time for proper service. Maybe an emergency in the kitchen? I'm a regular customer spending $11 for a small breakfast, not a homeless person asking for hand outs. I know they have to deal with plenty of nonsense in that area but if there is a problem in the restaurant and you can't handle one customer at a time then just close the store (as they have before)
The service was amazing the fed me and did my take out so it was done when I finished my food they were
Atmosphere: 5
Food: 5
Service: 5
Tiffany Villanueva
Order number #142Date 3/1/24 at 7:32amUnprofessional employee: ReynaI placed my order via drive thru, I requested 2 breakfast burrito and a regular mocha iced coffee. When I arrived to window she was clearly having a ruff day. She charged my card and handed food, before pulling off I checked my order. I was clearly missing a burrito, i didn’t receive my receipt so I pulled off to the side, went inside and brought to her attention I’m missing a burrito. She rolled her eyes and took a few deep breaths as if I’m an inconvenience to her when she is there to service the customers. I’m confused on why she has a job she doesn’t enjoy and so rude for no reason. I had to ask her 3 times for my receipt, the first 2 times she didn’t reply to me. So the third time I asked I was bothered because she answered so rudely and aggressively handed my receipt. I wanted to make sure I wasn’t over charged. I wasn’t trying to be an inconvenience to her. I was in a meeting with my boss and I was embarrassed by her behavior and demeanor. Whatever she is dealing with I pray for that women for healing because her actions are ugly. She failed in customer's needs and expectations. Do better next time Raya.
Atmosphere: 5
Food: 5
Service: 1
Silvia Ramirez
This location always has restroom restricted to customers. They have told me many many times the bathroom is out of service. My daughter had to urgently go number 2 and they had no mercy. I had to drive to the McDonald's on 7th Ave and sadly my daughter had to hold until I found her a restroom. Also, I think they prohibit the use because of all the homeless people around. Get a maintenance to fix it please.
Good food but no bathroom service is bad for business.
Leo Luna
IT IS THE BEST PLACE THERE IS TO EAT, THEY TAKE CARE OF YOU VERY WELL, AND THEY ARE VERY FRIENDLY, THE FOOD IS DELICIOUS!VERY GOOD PLACE I RECOMMEND IT
To pricey
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Egg Rolls, Cheeseburger, Sourdough Jack, French Fries
Better than average
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Cheeseburger, French Fries
It's usually pretty easy and somewhat quick to order drive thru (early morning) and no other cars unless there is one in front of mine waiting for food (homeless sitting outside, no one inside the lobby), most of the time the lady running the drive thru is very nice to me (probably the manager), most other employees are pretty rude/ unprofessional. Today, there was a vehicle in front of me but it left the drive thru. I ordered as usual and usual polite responses, but then at the window she must have been busy with something other than customers since I was the only one because she opened the window took my card then closed it immediately. Opened the window again later to shove the bag of food in my face with my card against it (luckily I saw the card so it didn't fall to the ground) and said "Here." Then closed the window. That's it. Where is the rush? Why treat your one customer like you don't have time for proper service. Maybe an emergency in the kitchen? I'm a regular customer spending $11 for a small breakfast, not a homeless person asking for hand outs. I know they have to deal with plenty of nonsense in that area but if there is a problem in the restaurant and you can't handle one customer at a time then just close the store (as they have before)
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chicken Club, Chicken Sandwich
The service was amazing the fed me and did my take out so it was done when I finished my food they were
Atmosphere: 5
Food: 5
Service: 5
Order number #142Date 3/1/24 at 7:32amUnprofessional employee: ReynaI placed my order via drive thru, I requested 2 breakfast burrito and a regular mocha iced coffee. When I arrived to window she was clearly having a ruff day. She charged my card and handed food, before pulling off I checked my order. I was clearly missing a burrito, i didn’t receive my receipt so I pulled off to the side, went inside and brought to her attention I’m missing a burrito. She rolled her eyes and took a few deep breaths as if I’m an inconvenience to her when she is there to service the customers. I’m confused on why she has a job she doesn’t enjoy and so rude for no reason. I had to ask her 3 times for my receipt, the first 2 times she didn’t reply to me. So the third time I asked I was bothered because she answered so rudely and aggressively handed my receipt. I wanted to make sure I wasn’t over charged. I wasn’t trying to be an inconvenience to her. I was in a meeting with my boss and I was embarrassed by her behavior and demeanor. Whatever she is dealing with I pray for that women for healing because her actions are ugly. She failed in customer's needs and expectations. Do better next time Raya.
Atmosphere: 5
Food: 5
Service: 1
This location always has restroom restricted to customers. They have told me many many times the bathroom is out of service. My daughter had to urgently go number 2 and they had no mercy. I had to drive to the McDonald's on 7th Ave and sadly my daughter had to hold until I found her a restroom. Also, I think they prohibit the use because of all the homeless people around. Get a maintenance to fix it please.
Customers difficult to get into restraints restrí
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Breakfast Combo, Breakfast Sandwich, Sourdough Burger, Egg Rolls, Burger, Chicken Club, Sourdough Jack, Seasoned Curly Fries, Nuggets, Strawberry, Jumbo Jack, Breakfast Jack, Bacon & Swiss Buttery Jack, 11 00 Jacks Munchie Meal
Just hands down good food fast and great
Atmosphere: 4
Food: 5
Service: 5
Good food but no bathroom service is bad for business.
IT IS THE BEST PLACE THERE IS TO EAT, THEY TAKE CARE OF YOU VERY WELL, AND THEY ARE VERY FRIENDLY, THE FOOD IS DELICIOUS!VERY GOOD PLACE I RECOMMEND IT
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Needs to be
Atmosphere: 1
Food: 2
Service: 2
Dirty rest rooms and the place overall?
Atmosphere: 1
Food: 1
Service: 1
Never have what u want or they mess up ur order if neither of these happen then there card reader doesn't work
FrustratingParking: Always spot to park
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Breakfast Sandwich, French Fries
Lunchtime Rush is the only time this restaurant makes decent food.. Stay away after hours..
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Breakfast Sandwich