Jack in the Box
4151 W Bell Rd, Phoenix
(602) 843-5716
Recent Reviews
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The hamburger was not fresh taste like rubber and the fries was cold
Order our food online at 1038pm got to the window the guy asked for our name told him order was for Freddie he said he doesn't see our order, showed him the app receipt went back to check came back and said they don't have that order so he couldn't help us, I told him my name again still couldn't find it, showed home the app receipt again he finally found it he gave us our food (10 minutes) and the tacos he gave us were old and cold not even warm they were ice cold, I asked if we could get fresh Taco cuz these ones were ice cold he no everything was fresh and shut the window on us ?? I honked the horn he came back I asked to speak with a manager he said was the manager asked for his name he Said Joe and shut the window in our faces again ? I wasn't being rude or anything I just wanted Taco's that weren't old and cold got home and he didn't give us the the 12 we ordered. So disappointed to eat old soggy, cold tacos we had to microwave them when we got home.
It's a hit or miss location. Lately my foods been fresh and as ordered, but my neighbors food from there is always cold or wrong items. So I guess roll the dice and see what you get.
I used to come here once a week for breakfast and sometimes for lunch. Now, for some reason they want you to pull around the building and wait longer for your food. I was the only car in drive thru. I don't have time in the morning to sit here and wait for the guy to walk all the way out when he can just reach out the window and hand me my food.
Burnt food and no receipt again.
Enjoyed the new crispy boneless chicken. The smokeshow sauce was smoky and dense. Get the avocado lime sauce.
5 stars here
Good food good prices good service
Absolutely atrocious behavior from the employee in the drive thru. He was unprofessional, extremely rude, and went as far as to swear at my husband.
We had an online order for convenience and ended up having a horrible experience. Didn’t get our food either and wouldn’t trust the employee didn’t tamper with it.
I love ordering food with my dad
Restaurantji Recommends
rude woman at nights. yells at drivers for coming when uber sends us because the restaurant isn't done making the food yet just doing my job lady, maybe you need a new one.
The prices are stupid high the food is greasy try feeding a family here you can't four dollars for a soda two tacos used to be 99 cents now over 3 dollars no more I'll cook at home and not go broke
Atmosphere: 1
Food: 1
Service: 1
Great monster 🌮
Atmosphere: 5
Food: 5
Service: 5
David was so friendly, uplifting, and energetic ! We love this location.
Atmosphere: 5
Food: 5
Service: 5
Cashier/drive though employee refused to let us place an order for a menu item that was on the menu, and said it wasn't on the menu... this is the 4th time now I've gone to this location to buy food and left WITHOUT FOOD.
Atmosphere: 1
Food: 1
Service: 1
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