Jack in the Box
8951 N 19th Ave, Phoenix
(602) 944-0710
Recent Reviews
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I need to speak with a manager
Love this location!!! My eggrolls are ALWAYS hot and fresh!!! The crew is always polite and are in great spirits. I be in the drive thru and out! This is my go to location! Thank you team you are appreciated ?? ?
Atmosphere: 5
Food: 5
Service: 5
Awesome quick food
Atmosphere: 5
Food: 5
Service: 5
Make sure you check your bag before you leave the drive-thru because this Jack in the box likes to take your money and not give you the food that you ordered
Atmosphere: 1
Food: 1
Service: 1
Went last Wednesday morning almost 4am after dropping my parents at the airport. Young Hispanic gentleman, who gave great service & food!!
Food: 4
Service: 5
Recommended dishes: Jumbo Jack
The food was hot and tasty, but the inside of the place was a high wreck, customer service was nice and not rude, homeless area though
Vegetarian options: Not sure
Dietary restrictions: Not sure but I'm sure they have something there
Parking: Hugh parklot available
Kid-friendliness: Ummmmmm sure if u keep an good eye on your kid.
Wheelchair accessibility: Kinda
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: French Fries, Jumbo Jack, Sandwich
Had the tacos. Wish they still had the monster tacos. Also had curly fries. Good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tiny Tacos, Large Curly Fry
Food is okay but the service sucks! The workers are rude & they charge differently everytime I've been there. Bring a blanket & pillow if you're going through the drive thru!!
Atmosphere: 1
Food: 3
Service: 1
The food was hot and tasty, but the inside of the place was a high wreck, customer service was nice and not rude, homeless area though
Vegetarian options: Not sure
Dietary restrictions: Not sure but I'm sure they have something there
Parking: Hugh parklot available
Kid-friendliness: Ummmmmm sure if u keep an good eye on your kid.
Wheelchair accessibility: Kinda
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: French Fries, Jumbo Jack, Sandwich
So lady in drive thru @11:00 am receipt says Haro.She has disgusting attitude, made u feel like an inconvenience for making an order. Triggered my autistic child due to forcing stuff and throwing sauces around. Refused me a receipt said it will be in bag. This location already sucks. But this lady needs get a grip and learn some respect and customer service.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
System was supposedly rebooting at a random time told us we had to do a mobile order but app didn’t allow it at that location. Then they had a car ahead of us waiting on food but kept us stuck not able to get out and thought it was funny. Horrible service
Service: 1
Four tacos yum
Food: 5
Service: 5
Justin was so sweet, i'll be coming to this Jack in the Box more often. He was the best, my fries were HOT, but that's how i know they were fresh. Thank you Justin! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
If you happen to be a person of Caucasian ethnicity, I don't recommend going to this location. The entirely Hispanic staff (which I'm pretty sure is a professional, ethical, and legal no no) barely looked up and didn't even bother to greet me and my 3 year old son, when we walked through the door. They we're preparing food with no gloves (a health code no no). No one bothered to step up to the register and take my order, once I decided what I wanted. I must of stood there at least 10 minutes, while those racist pieces of garbage just stood there shooting me dirty looks. The only other people there were family and/or friends of the staff. One of them was mopping the floor. One of their little girls was harassing my son while we were waiting for our order to be taken. He was squeaking excitedly and kicking his legs (it's an autistic thing). The little girl kept standing in front of him, and yelling "NO". Her idiot parents didn't bother to correct her. I got tired of waiting and I left. I told the staff they need to take a customer's order when they are standing at the register and quit screwing around. Obviously, I was pissed. The way we were treated by these people was completely unprofessional and disrespectful. If they really hate serving white people that much, they are clearly living in the wrong damn country.
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