Jack in the Box

1935 W Thunderbird Rd, Phoenix
(602) 993-8810

Recent Reviews

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Alexis Rodriguez

Two small pieces of bacon is crazy for an $8 burger. The restaurant got my order correct though, thank you!

Isaiah Landrum

Not 24 hours

Alexis S

Went in for lunch and was very happy about my experience

Atmosphere: 5

Food: 5

Service: 5

Shantelle Wrightsell

If you guys don't have a phone for the store then why the hell not, and if you do have a phone then wth either something is wrong with it and it can't receive calls or someone possibly has it to where it won't receive calls.

Food: 4

Service: 4

Amanda Hain

Horrible they screwed my hole order like we're you nit listening to what I asked for.

Atmosphere: 1

Food: 1

Service: 1

Stefanie

Horrible

Lorna Ganey

Wow, just sat in line for 5 minutes to get to the window, which is fine. Then they proceeded to not acknowledge me at the window. I gave them a full 5 minutes to have no one come to the window. I drove off, my mistake, your service at this location really is bad. Do better. Its just fast food.

Service: 1

Colleen Cannon

VERY LONG & I MEAN LONG DRIVE THRU LINE DRIVE THRU HOURS ONLY

Atmosphere: 3

Food: 5

Service: 3

Frostyib

I just ordered 2 tacos and some ranch. They forgot the ranch and the taco has no filling

Leonardo Pinto

I love JITB!

Joshua

This jack in the box has some of the best staff in fast food period, love coming here.

Gabriel McDonald

Came through the drive though and ordered a meal, and a drink with no ice. When we pulled up to the window the drink was given with ice and we requested the ice to be removed. The worker took the drink back and poured out about 2-3 ice cubes before handing the drink back. Once we requested that the ice, actually, be removed we were given an annoyed face by the worker and then he responded to us disrespectfully before going to re-pour the entire drink.

Tom Lohmann

It is what it is

Tiffany Smith

No EBT here

John Carlen Jr

Date March 8, 2025, Time : 615pm,
Location: 21st Avenue and Thunderbird Rd, Phoenix, AZ 85023

The young man at the counter never asked me if I was ready to order which caused people in line to yell at me. I really didn't appreciate the bad customer service by a crew member who didn't ask if I was ready to order. Bad attitude and customer service is no way to run a restaurant.

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