Jack in the Box
4020 E Bell Rd, Phoenix
(602) 953-5495
Recent Reviews
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!NOV 17 @ 9:20PM! 25+ minutes on a pick up order with a restaurant empty and drive thru lane extremely slow. NOT COOL.
Atmosphere: 1
Food: 1
Service: 1
Get the little man away from the window. He doesn’t greet or say anything he just hands the food & looks like it’s a bother. Customer service is not his forte. He needs to be in the back cleaning the bathrooms
Atmosphere: 1
Food: 3
Service: 1
That's the last time I eat at jack in the box. It's been coming for a while.
Atmosphere: 2
Food: 1
Service: 3
Tacos were way too greasy, service took forever as well.
Atmosphere: 1
Food: 1
Service: 1
I submitted an online order through the app. When I arrived at the location on 40th st and Bell Rd, there was several cars in the drive thru. So I decided to go inside as it was empty. When I walked in there was only one other person trying to order at the register. It took him a while to submit his order as no one was trying to help him. After he ordered I walked up to get my order. But the employee walked away without greeting me or telling me I’ll be right back. I waited for several minutes and saw three employees walk around completely ignoring me. When I finally asked a lady for assistance she rudely put up her finger and walked away. After that I just walked out without my order. I will never come back to this location!
Tacos were way too greasy, service took forever as well.
Atmosphere: 1
Food: 1
Service: 1
French fries over cook hard and dry
Atmosphere: 2
Food: 1
Service: 3
The last time we went to this location was in 2019. And to be fair it was one of the best Jack in the boxes in the valley, that's not the case anymore me and my wife went over there to celebrate our anniversary and we got two bacon ultimate cheeseburger one large curly fries and an Oreo shake the only thing they did correctly was the Oreo shake they tried to give us a small curly fries and I had to correct them and one of the ultimate cheeseburgers looked like somebody just threw it in the box and gave it to us. Unfortunately because of this we are definitely not going back to that location also with that being said everyone check to make sure that they don't mess up your orders because for all that for 31.67 is way too steep. If anything the staff needs training
Atmosphere: 1
Food: 1
Service: 2
Awful, do not dine in here.
Atmosphere: 1
Food: 2
Service: 1
Tacos tacos tacos. Hot and fresh. Only thing is the drive thru dude hates it there and we could all tell.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tiny Tacos
Restaurantji Recommends
My Friend & I Were Happy Because We Could Tell That Our Food Had Just Been Cooked!
Due To The Fact That We Had To Pull Up & Wait & It Was All Very Hot!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Fajita Pita, Egg Rolls, Bacon Ultimate Cheeseburger, Large Curly Fry
My experience at this Jack In The Box was terrible. I go in, order my food, they make a mistake on my order and never gave me my receipt. After clarifying that they gave me the wrong size shake, the employee did not care to give me the right size and was very rude back talking me. Then when I get home I checked to make sure everything was in there and they forget my curly fries.
Atmosphere: 1
Food: 1
Service: 1
Try the breakfast menu it's available all night
Atmosphere: 5
Food: 5
Service: 5
Dos Tacos! Arribal! Seriously so good, gotta have a couple every few days.
Atmosphere: 4
Food: 4
Service: 4
The staff was friendly and efficient. The food was hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
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