Jack in the Box
18441 N 7th St, Phoenix
(602) 296-5152
Recent Reviews
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Katelin. Is very friendly and caring. Happy made me laugh. Very good employee. We need more people like this. Working in industry and just having fun loving laughing. Having fun all the time. Thank you so much Jack in the box
Atmosphere: 5
Food: 5
Service: 5
Stood in line waiting to be helped while they sat and had personal conversations. Messed up my order, which they did fix without any hesitation. Sandwich was sloppy and falling apart.
Atmosphere: 3
Food: 2
Service: 2
Ordered plain tacos for my son, they came stuffed with onions which are not even an ingredient in their tacos normally. I was told thats how they come. The tons of jack in the boxes across the state somehow missed that memo then
I love Jack in the box I've been eating it since I was a kid. This location is very bad. I went to the drive-thru picked up my food checked it before I left the parking lot and I was missing food. I went back to the drive-thru to get my food and the hand ready the wrong bag. So I politely explained what I was missing and how I ordered it. When I got home and opened the sandwich there is so much mayonnaise on it it's unedible. Somebody was having a bad day and they took it out on me. The only way to fix it is to go back to the location and trust that they make me a good sandwich. This is crap.
Atmosphere: 3
Food: 2
Service: 1
Terrible tacos here last night. The 2 for $1.99 were cold, had mushy meat and wete greasy. All special jack qualities.
Atmosphere: 1
Food: 1
Service: 1
Fresh hot food is always my go-to when I visit. No salt on my fries because they are heavy-handed. Other than that Great location
Atmosphere: 4
Food: 5
Service: 4
The 8pm Saturday night staff at this location do a great job — there’s this teenager lady who actually smiles at the customers when they order and makes eye contact — a lost art of service industry
Atmosphere: 5
Food: 4
Service: 5
I ordered a sourdough meal it was super greasy and the bread was wet with oil so I then tried to get some tacos hoping for better but they were also very oily as well. This needs to change🥺
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Sourdough Jack, Tacos 2
Good Food was Great Good Meal
Atmosphere: 3
Food: 4
Service: 4
Does not matter what I order.They always make me drive around front to wait. always sit out front, waiting anywhere from 5 - 10 minutes for my food to come out and you would think it would be hot and it's never hot. and they never give me a receipt !!! maybe they don't want us to do the survey or write a review. this used to be my favorite Jack in the box to go to. Because they were fast and efficient, it is no longer. and eight out of ten times they get my order wrong.Or forget to put something in the bag. it is definitely not what it used to be!!!!
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Horrible every time no matter how small or big your order is there is always missing items 😡😡😡😡😡😡that you already paid is like you are obligated to check your order before you go because you best believe if you don’t you will be missing items they need to pay more attention specially when food is expensive now in days
5 stars in here ✨️
Atmosphere: 5
Food: 5
Service: 5
My Curlley Frise all was overcooked and hard to bite into all of it was burn. I got it at 1005pm February 06 2025
Atmosphere: 1
Food: 1
Service: 1
Parking: Union hills and 7th street
Kid-friendliness: I believe they have coloring books that kids menu and crayons
Wheelchair accessibility: Cases wheelchair accessible on the main entrance there is a ramp up what is really an outdoor seating
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries
My order was wrong and I didn't get a receipt. I'll never go to this location again
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