Jack in the Box
5959 W Baseline Rd, Phoenix
(602) 612-4424
Recent Reviews
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If I could give a 0 stars I would. The food taste burnt/funny. After bringing it to the employees attention...they basically said we were lying. Staff was very rude! The fountain soda dispenser only had two available beverages. On top of the fact they had a lot of flys. Who wants to eat around flys? Will NOT be returning to that Jack in the Box! Which is sad. (I usually take pictures, but was to aggravated.)
Unbelievable all these comments say it's unsanitary and it most likely Is when I went they gave me more lettuce than meat on the burger . One taco looked bit or a hole in the middle . A icecream shake had no flavor or cherry .At the bottom I found the stick like if I wouldn't notice . Lucky I don't go in there. Do not come here workers have a stupid face all the time . Do better this is disgusting and unprofessional. Horrible staff and management.
They are a little slow here.
This place needs to have the food inspection done on them it's the worst Jack in the box ever
Don’t go at night! All of a sudden they can only do cash
Worst experience I’ve ever had a jack in the box; they had nothing I asked for. When I pulled up I had to wait over 8minutes before I could even order. The girl at the window did not speak English but was still super rude. I recorded everything and a lady came to the window and said they can’t have me recording. At the window I was there another 8 to 10 minutes. My food was practically thrown at me. Mind you I was the only customer there. When I ordered at the drive thru box I was mocked like I’m an idiot. Although I was afraid to eat my spicy chicken sandwich I took two bites and it was awful. The crust was soggy. The food tasted awful. I rarely eat fast food and after this I won’t ever eat at jack in the box again. The girls were so rude I felt guilty for even ordering. I videotape the whole experience (I let them know I was). The girl at the window told me the window told me they couldn’t have me recording. I’m afraid to eat my food. I paid almost $16. I’m a white woman (not by choice I wasn’t able to choose the skin I’m in) I felt I was discriminated against. My soda didn’t taste like coke. My first job at 16 was jack in the box and I wouldn’t ever have treated anyone the way I was treated. I’ll post the video shortly as well as the food I can’t eat.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: My Chicken Sandwich, Taco
Brenda was so amazing. She was so friendly even though she was juggling the front registers and the kitchen. I will come back again just based off of her customer service.
Service: 5
I had the home style chicken sandwich meal and as I was eating it…the middle of my sandwich was as hard as a rock. That chicken patty had been sitting out for an entire hour. It was horrible.
Atmosphere: 3
Food: 2
Service: 2
All I ordered was two shakes and they still managed to get it wrong. Syrup for the shakes was unmixed and sitting at the bottom of the cup, and the other shake was the wrong flavor entirely. Sad that this location is so bad despite being in a nice area.
Atmosphere: 1
Food: 1
Service: 1
María make the difference here !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Don't go there much , food has changed quite a bit.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Egg Rolls, Burger
Rude employees
Atmosphere: 1
Stopped by after an eye appointment.. It's 5:30 pm 10/3/24 and we are the only ones here. Not much of a greeting.. not courteous or friendly. No smile here. First thing I immediately noticed as I opened the door was how filthy the floor was. Something was also spilled and a yellow cone was place. Table also had liquid on top. Then I noticed the entire dining g area was a mess. Tables were so dirty and floors had napkins. Lids, crumbs everywhere. It looked as if it had not gotten cleaned or even looked at all Dat. Disgusting. I had to wonder about the food. I have never seen a dining g area this nasty. I found one decent table in the far corner where we can sit.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: French Fries, Jack's Spicy Chicken
Went through drive thru and this Jack is sometimes open late at night and sometimes not open. My 1st time and they were finally open. Monster tacos were good!!. 51st and Southern Jack in the Box is closer to me However, THAT ONE REALLY SUCKS FOR SERVICE OR FOOD!! 51ST AND SOUTHERN Jack in the Box NEEDS TO CLOSE-WASTE OF EMPLOYEES AT THAT LOCATION!!
Atmosphere: 3
Food: 3
Service: 3
Very dirty
Atmosphere: 4
Food: 4
Service: 4
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