They're always fast and friendly! Food is always hot!
Paulette Hicks
Kevin on a shift was so polite out going and very professional with his customer service I pray he has every blessing coming to him. Stay blessed young man! Thank you for being human and not subjected to your fellow peers and to the cook big ups it was fresh and delicious đ¤¤
Atmosphere: 5
Food: 5
Service: 5
Brandy Peterson
Normally my service her is pretty good. With the new staff, not so much.
Atmosphere: 3
Food: 5
Service: 3
Zkinny Broskiee
The woman that works in the morning that is short and apparently the team leader is too damn rude to be working please get rid of her their are so many complaints of the girl.
Atmosphere: 2
Food: 2
Service: 1
Cristian Moreno
They forgot my marinara sauce.
Jamm TV.1
I just ordered a couple items and one of the items I ordered was not in my bag and I canât call because the phone doesnât work or is disconnected or something. I need you guys to update that and figure out whatâs going on. Iâll just keep the receipt and go in tomorrow well tomorrowâs Thanksgiving so the next day hopefully And get this taken care of thanks.
Atmosphere: 2
Food: 3
Service: 3
Nathan Ryder
Excellent service. Big, affordable menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
James Wilder
Food was great. I ordered a lettuce wrap double Jack.
Atmosphere: 5
Food: 3
Service: 5
Amanda Harris
It is. 631 and they still not open the lobby doors even after though they hours for lobby say it opens at 6am
Atmosphere: 1
Food: 1
Service: 1
Christian Guzman
Poorly ran place . I came to pick up a DoorDash order and when I pulled up the speaker the lady said âgive me a second my system is down I canât take ordersâ. Mind you there was already a car at the window and she told them to back up that way the timer does not go off. I waited for about 5 minutes and 2 other cars lined up behind me. She then comes back on the speaker with the worst attitude. Screaming âdid you not hear what I said â I said âyes I did you said to wait but I actually have a DoorDash order if that makes it easierâ. She said âwell I dont have any DoorDashes and Iâm not taking orders right nowâ ⌠I donât know whatâs going on with her or the store but thatâs not the way to talk to customers when I literally did nothing but wait. Donât come here late at nights or early mornings.
They were going to charge me $19.?? For 5 peace chicken strips, so I asked to change it to the 3 peace chicken stripe and charged me $15.?? No I did not ask for a combo and if I did they did not give me a combo with my order
Luna HernĂĄndez
They don't have the option to add sauce on delivery orders, and they have their phone off I can't give them a call to let them know to add sauce to my order
Atmosphere: 2
Food: 5
Service: 1
Luke Phillips
Horrible service! I asked to use the bathroom and they said the bathroom is for customers. What do u think I am! Chopped liver? Left without ordering.... Wendy's I guess.
Atmosphere: 1
Food: 1
Service: 1
Amairani M
They try to keep their time âwithin limitâ by having you back up so they can reset it. If they were fast enough, they wouldnât have to do that. I ordered shakes, they are done within 5 minutes. I said I wasnât going to back up as I had already turned my car off. They then proceeded to give me attitude. Iâve worked at Jack and know about getting the cars out in less than 10 minutes, they need to give better customer service!!
Atmosphere: 1
Food: 4
Service: 1
Tavo M
Great experience! Food delivered fast and gently as a fast food should! Workers were so kind to me, asked me about my day and my tattooâs, which I donât get often haha. Food tasted amazing! Definitely my favorite spot when it comes to fast food â¤ď¸
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burger, Teriyaki Bowl
They're always fast and friendly! Food is always hot!
Kevin on a shift was so polite out going and very professional with his customer service I pray he has every blessing coming to him. Stay blessed young man! Thank you for being human and not subjected to your fellow peers and to the cook big ups it was fresh and delicious đ¤¤
Atmosphere: 5
Food: 5
Service: 5
Normally my service her is pretty good. With the new staff, not so much.
Atmosphere: 3
Food: 5
Service: 3
The woman that works in the morning that is short and apparently the team leader is too damn rude to be working please get rid of her their are so many complaints of the girl.
Atmosphere: 2
Food: 2
Service: 1
They forgot my marinara sauce.
I just ordered a couple items and one of the items I ordered was not in my bag and I canât call because the phone doesnât work or is disconnected or something. I need you guys to update that and figure out whatâs going on. Iâll just keep the receipt and go in tomorrow well tomorrowâs Thanksgiving so the next day hopefully And get this taken care of thanks.
Atmosphere: 2
Food: 3
Service: 3
Excellent service. Big, affordable menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Food was great. I ordered a lettuce wrap double Jack.
Atmosphere: 5
Food: 3
Service: 5
It is. 631 and they still not open the lobby doors even after though they hours for lobby say it opens at 6am
Atmosphere: 1
Food: 1
Service: 1
Poorly ran place . I came to pick up a DoorDash order and when I pulled up the speaker the lady said âgive me a second my system is down I canât take ordersâ. Mind you there was already a car at the window and she told them to back up that way the timer does not go off. I waited for about 5 minutes and 2 other cars lined up behind me. She then comes back on the speaker with the worst attitude. Screaming âdid you not hear what I said â I said âyes I did you said to wait but I actually have a DoorDash order if that makes it easierâ. She said âwell I dont have any DoorDashes and Iâm not taking orders right nowâ ⌠I donât know whatâs going on with her or the store but thatâs not the way to talk to customers when I literally did nothing but wait. Donât come here late at nights or early mornings.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They were going to charge me $19.?? For 5 peace chicken strips, so I asked to change it to the 3 peace chicken stripe and charged me $15.?? No I did not ask for a combo and if I did they did not give me a combo with my order
They don't have the option to add sauce on delivery orders, and they have their phone off I can't give them a call to let them know to add sauce to my order
Atmosphere: 2
Food: 5
Service: 1
Horrible service! I asked to use the bathroom and they said the bathroom is for customers. What do u think I am! Chopped liver? Left without ordering.... Wendy's I guess.
Atmosphere: 1
Food: 1
Service: 1
They try to keep their time âwithin limitâ by having you back up so they can reset it. If they were fast enough, they wouldnât have to do that. I ordered shakes, they are done within 5 minutes. I said I wasnât going to back up as I had already turned my car off. They then proceeded to give me attitude. Iâve worked at Jack and know about getting the cars out in less than 10 minutes, they need to give better customer service!!
Atmosphere: 1
Food: 4
Service: 1
Great experience! Food delivered fast and gently as a fast food should! Workers were so kind to me, asked me about my day and my tattooâs, which I donât get often haha. Food tasted amazing! Definitely my favorite spot when it comes to fast food â¤ď¸
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burger, Teriyaki Bowl
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