Jersey Mike's Subs

2415 E Baseline Rd, Phoenix
(602) 268-7411

Recent Reviews

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Robert Clark

Ordered 4 subs to go. Got home to eat them and the bread was hard and uneatable. Called the next morning to speak to manager and no manager would be in until 3-4pm and he expected me to go back into store to discuss. Would not speak with me by phone. Poor customer service and terrible food. Highly recommend not to order from this Jersey Mike.

Atmosphere: 1

Food: 1

Service: 1

Kate McBride

Went and ordered 7 subs and Macy and Aiden had our order out in record time. They were friendly and went above and beyond. Great location and very clean. Jersey Mike’s has the best subs with fresh ingredients. These employees went out of their way to make our large order speedy and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian, Chipotle Cheese Steak, Club Sub

Elizabeth Romo

Came in on wednesday evening and had amazing customer service! As a Celiac, I appreciate the preventative measures that were taken. The employees took the time to wipe everything off and ensure everything was safe for me.

All clients that arrived after me also recieved amazing service.

Sorry about the pic, I didn't remember to tale one sooner. I am pleased to say that both my belly and heart left happy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Supreme

Abel Chavez

Well, it sucks that i was waiting 15 minutes to get service from the 2 girls that are here. I was the only customer in there.I thought customers came first but not at this location. Bad service.

Atmosphere: 2

mike sullivan

Should be 0 stars. I thought Jersey Mikes was supposed to be "sub above". ..meaning better quality. Not this Jersey Mike's. Stale bread & all butt-end of tamptoes. ..Thanks Jersey Mike's, this shop SUCKS!!!!

Atmosphere: 1

Food: 1

Service: 1

John G

Mans seems like you order in advance - it says 18 minutes, you show up and it’s not done? Didn’t even start- mobile ordering blows! Always waiting!

Dustin Jackson

A lady and I walked in to get a sub after working out. There was nobody at the counter helping people and three people behind the counter chatting. I asked if anybody's taking orders. A worker there by the name of Steven got very snippy with me when he was giving me attitude telling me that that's where he's working in his job. I ordered my sub which was a giant. Steve proceeded to put on eight slices of meat ( of both ham and turkey) so I refuse to buy the sub and I walked out. I'm not sure if this is how customers are treated here, but I didn't appreciate my experience.

Atmosphere: 4

Food: 2

Service: 1

Colin Watson

Great sandwiches, nice staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian, Chipotle Cheese Steak

Jade Perez

This location has gone completely downhill. The staff are clueless, they have no idea how to make any of the sandwich’s on their menu. I’ve tried giving them a few chances and each time I’m highly disappointed. The food taste so bland and I shouldn’t have to repeat myself 3x about what I want on a sandwich. Don’t waste your money, don’t waste your time.

Atmosphere: 3

Food: 2

Service: 2

Tory Collay

I went there to get food for my family. My wife and son eat here. I just got off work from this heat and wasn’t trying to waste time. My wife and son always do the GF option. They only had half(I was pretty disappointed) however Syd(young lady) asked if I would be willing to wait for the other bread and she would try to rush it. Needless to say I didn’t want to travel elsewhere and I decided to take that time until it was ready. Steve the manager tried to accommodate me for my troubles. I appreciate them coming up with a solution instead of just sending me on to go elsewhere!! ??

Vegetarian options: Gluten Free sub bread

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Club Supreme

Jessica Chambers

Decided to eat dinner at jersey mikes and Macy and Enrique assisted us. They both greeted us on walk in. We’re both very assertive and knowledgeable about the food. Quick service and double checking to make sure they were getting our order correct. Thank you guys so much for the great customer service experience. We will most definitely return.

Parking: Multiple parking spaces

Kid-friendliness: Food for kids and nice environment

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jersey Shore's Favorite, Jersey Mike's Famous Philly

Andres Fajardo

The crew working tonight (5-21-24) did a great job. Kudos to Enrique for taking care of tonight's customers ? will return.

Atmosphere: 5

Food: 5

Service: 5

Austin Shields

Bunch of idiots. How do you mess up four sandwiches in a four sandwich order? At least the music was good, if not so loud no customer could hear the cashier.

Atmosphere: 4

Food: 2

Service: 1

Sub Zero

I usually don’t write reviews but today I have to. THE STAGG HERE ROCKS!!! I REMEMBER my mom passed out on the ground and the manger and the worker he was a tall slender white male wearing glasses gave mouth to mouth to save my mom!!! Thank you jerseys

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wrap, Subs by the Bag, The Super Sub, Brownie, The Original Italian, Big Kahuna Chicken Cheese Steak, The Number Four, Chipotle Cheese Steak, Jersey Shore's Favorite, Club Sub, Tuna Fish, Club Supreme, Jersey Mike's Famous Philly, Cancro Special, Big Kahuna Cheese Steak, The American Classic, Mike's Chicken Philly, Grilled Portabella Mushroom & Swiss, Fresh Baked Cookies Brownies, Mike's Famous Philly

Nicole Oster

Food poisoning

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