Jimmy John's
4920 W Baseline Rd #111, Laveen Village
(602) 368-4999
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This Jimmy John’s is very clean and well kept! The workers are all friendly and make the sandwiches greatly!! My catering order was perfect for a day at the pool. They put the mayo on the side to prevent sogginess and I’m so glad they did because I didn't think of that! Great job guys.
Stopped by Jimmy John's for a quick lunch and was impressed by the friendly and efficient service I received from Carla. She was cheerful and got my sandwich made lightning fast! Definitely a great experience for a speedy and tasty meal.
Came in on my lunch break, I was in a rush, Carla got me out of there in a flash and the sandwich was amazing, great experience.
Carla helped my picky self choose a sandwich that I could enjoy thank you it was delicious!
Carla had great customer service and made my food quick and she was super friendly 🤘🏼 my sammich bread was soft and yummy will definitely be back😊
I can easily give you a 5 star, but I bought a $50 gift card to use it because I like Jimmy John's. However, it's a disappointment that I can't use it. I'm hoping other Jimmy John's restaurant will accept my gift card. If not ... BBB I have a complaint.
The customer service was extremely disappointing. When I called and spoke with Brenda, I tried to explain the issue, of the bread being really hard or possibly over cooked. Brenda immediately insisted that the bread was fresh out of the oven in a snarky tone. I then became frustrated, and I told her to never mind and forget it. I ended the our call. I won’t be returning to Jimmy John’s.
Bought a sandwich night prior, ate half and saved the other half for next day’s lunch. Started eating it and after the 2nd bite realized there was no meat on it which was weird cause the other half had some.
Honestly one of the best Jimmy John’s I have been to. The atmosphere is amazing and everyone seems so happy and welcoming! My sandwich was done by the time I finished placing my order which is amazing for a short lunch! I can’t say enough nice things about this team!
Horrible experience with this store every time I order. Every time I have a problem with my order I'm made to feel like it's my fault. From not having bread to forgetting to deliver my chips in a combo order. $98 order. This store has issues. Waited two hours for delivery of missing chips. Called the store only to be told they didn't know anything about it but would deliver them. I asked for a credit instead and got a credit for my next order. Not a chance they will get my phone order right when they get the digital ones wrong. I understand giving credit for a combo order is difficult. The person I spoke to actually suggested I get them for free anyways. Huh? I suspect a large chain like jimmy johns has specific policies on how to deal with these situations but this store seems to make things up.
Restaurantji Recommends
Placed my order at 12:17pm, got there at 12:55pm & it still wasn’t ready. Young lady’s working were giggling and chatting instead of focusing on the few orders they had, as they weren’t busy at all. For example I added mustard to all my subs & as you can see from the picture it’s not there. Most importantly, I spent $75 dollars on three 16” Turkey Tom Sub combos & I had them cut in half like in the picture. Each half literally only had 3 super thin slices of turkey each. When I bit into it, I taste only bread & lettuce. In the advertisements they need to add a disclaimer stating that the sub pictures is not what you’ll get. Judging from all the positive reviews, they’re either fake or the staff is trained to not make the subs until the customer gets there, so that they can decide how to prepare it based upon the customers appearance & you can look through the reviews to see exactly what I mean by that. Do not waste your hard earned money on this restaurant. You’ll regret it. Better off making your own subs at home.
My family and I always go to this Jimmy John’s, never had any issues. Foods and service is always good and it’s always clean!
Not sure how I feel after turkey would have black marks... delivery was quick.
Shannon and Michael are always super nice and makes sure everything is correct!
Atmosphere: 5
Food: 5
Service: 5
The team is Phenomenal,Shannon is best always has a welcoming smile😀.Fast , Great Service.
Atmosphere: 5
Food: 5
Service: 5
Loading...