KFC

5145 W Baseline Rd, Laveen Village
(602) 801-0076

Recent Reviews

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Ray Toews

Bathroom locked for customers only. No tissue in the men's and VERY low water pressure.

Garrett Bateman

The girl at the counter was polite and professional. I didn't get her name. She was also very helpful with the gentleman in front of me who wasn't quite sure what he wanted. I get great service and great food every time I go. I will definitely return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac \u0026 Cheese, 12 Piece Leg and Thighs Original Chicken, Chicken Tender

Evita Perez

2nd time coming here and the lady at the drive thru has no type of customer service whatsoever, she won’t say a word to you. As a decent human being at least say you’re welcome. Yall need to move her to the back.

Food: 2

Service: 1

Bordoxox G

Just don’t get how I order a simple meal Honey BBq tenders and a Honey bbq sandwich and they can’t even get that right. I start to ask myself if these people wash up or brush their teeth correctly everyday

Food: 1

Randy Carlos

The wait time for food is unbelievable. They’re not understaffed. There’s about 5 people walking around in the kitchen area. Nobody dining in nobody in the drive-through. I’ve been waiting for 40 minutes out front.

Atmosphere: 1

Food: 3

Service: 1

Ruth Zavala

bad customer service

Mark Berus

Ordered to go. Although the place was not crowded, I was there for 1/2 hour before I got the food that I ordered.I was 5 PM on Halloween evening.

Food: 4

Service: 2

Caleeb B

Thank you KFC... The error was fixed and you made my birthday better. Night Management listened and I really appreciate the employees and service. Thank you very much KFC

Atmosphere: 5

Food: 5

Service: 5

Maytee Almodovar

In my order, they forgot the sides. I had to go back and look for them, they knew they had not added him to the order.

Atmosphere: 4

Food: 5

Service: 5

Victoria Zamarripa

Hot Wings are EVERYTHING!

Atmosphere: 5

Food: 5

Service: 5

Tae Choe

Gave me the last 7 pieces of chicken left. All burnt and chicken in bad shape. Charged me full price or by the piece. Never going back to KFC.

Atmosphere: 3

Food: 1

Service: 1

Rohini Kunnathu

The staff at this KFC are the best I have ever seen. All of them are polite and respectful. They are patient and never make you feel as if you are being rushed. The respectfulness goes beyond any I have come across in any fast food chain.

Thank you to the staff for doing a wonderful job.

Atmosphere: 5

Food: 5

Service: 5

Tatianna Mack

Very disappointed, unfortunately me and my family have to contact corporate and leave statements on the BBB and consumer website this facility has changed so much since the GM left and have done employees very wrong. I will definitely be updating everyone on what happened but now this has affected me and my family so unfortunately we have to take it to corporate.

Atmosphere: 1

Food: 1

Service: 1

Tony Ortega

Horrible location. No service. Never got my food.

Atmosphere: 1

Food: 1

Service: 1

Jon Ayers

Don't order anything that requires a fork or spoon you'll be told to use a knife instead because they can't order stuff properly also don't order french frys or cherry popers and expect to get them. Well done KFC you're team at this store is making the colonel very proud may he RIP knowing yall suck.

Atmosphere: 1

Food: 3

Service: 1

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