I like to call this place, Kentucky SLOW chicken, KSC for short. They're trying though I suppose. They are nice though, I will say, they hooked me up for the wait. But then as I type this, I seen the manager in the plaid (checkered) shirt eating on the line, I have to deduct a star, you have to be slicker than that! š¤£
Atmosphere: 3
Food: 4
Service: 4
Brandon Ross
Chicken was way overcooked. The lazy manager didnāt want to give out anything to make this right. There were other people there complaining not sure if they were able to get a refund. Very unprofessional. We wonāt be back
Atmosphere: 1
Food: 1
Service: 1
Dominic B.
I've loved KFC since I was a child
Atmosphere: 5
Food: 5
Service: 5
David Castillo
One of the cleanest locations Iāve been to in a long time. My food was fresh and hot. Friendly staff. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Brandon Martens
Employees can't count to 2. Ordered two famous bowls got 1. I guess only half of your party gets to eat
Atmosphere: 1
Food: 2
Service: 1
Glenna Routon
Love the chicken here
Atmosphere: 5
Food: 5
Service: 5
Mega Surge
The lady that took my order, she looked like a man. She was also very rude, she was laughing at me for no reason. Blessings š
Atmosphere: 1
Food: 1
Service: 1
Tom Schuring
I did an online order for 3 chicken sandwich meals, picked it up. I asked for extra sauce, he looked at me crazy. Bag was in a knot so I couldn't check it before I drove off... Never trust that! Always check your bag & get a receipt! I get home 1 of 3 Honey Barbecue sandwich NOT in bag!!!!! No sauce luckily we asked.... No napkins, spoons, straws etc!!! What did we go here for!!! The kids back there thought it was funny, giggling!! No RESPECT these days!!! Edgar & David need to learn some discipline!!
Atmosphere: 1
Food: 1
Service: 1
Walter
Today was my third and final visit to this location and once again it was highly unsatisfactory the service is terrible and they never have everything in stock the first time I came here they changed my order without notification due to the honey barbecue being out .One of the managers named Maria was super rude and unprofessional about the issue and refused to refund me. And I find it very unsettling that when they do have honey barbecue sauce they water it down which makes the chicken a soggy mess . Being a patron of KFC for over 40 years I can say this is the worse location Iāve been to please avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
Travion Shaw
It takes forever 20 mins every time to receive simple orders
We received coupons in the newspaper. We went and tried to use one of the coupons, which says āincludes dark meat pieces only. Extra charge for breast piece substitutionsā. We asked to substitute breasts for the extra charge, and they told us they cannot substitute breasts at all with the coupon, even for an extra charge.
Itās dishonest to not honor what a coupon says in the fine print.
Atmosphere: 1
Service: 1
Ann Forbes
Hunger
Carl
Got there 6pm Wednesday and ordered 2 chicken sandwiches and they must have been sitting in a warmer because they were cold and wet. Several other locations make them fresh hot and crunchy. I regret excepting it, a microwave sandwich would have been better at least it would have been hot and wet.
Atmosphere: 5
Food: 1
Service: 5
Miss Ro
I will call you out KFC and worker MUHAMMAD!!! 3rd time is a charm right? WRONG!!!!
I only go there for convenience and to give them a chance to straighten their act up because of shitty service the first two times I ordered from Thunderbird location. Did an online order 3x to this location. It says it'll take 5-10 mins, but it always takes 30 mins or more. You stand by the counter and NO ONE pays attention to you. This last visit with MUHAMMAD, topped it off with the most digusting service I ever received in the fast food industry. I asked his name and he didn't want to give it me, so I asked his co-worker who was on break on the way out.
At first MUHAMMAD gave me a dirty cup, so I politely asked for another one. He rinsed it out and gave it back to me. WTH?!?!?!? I replied this not right and I want new cup, as he sped away. I said excuse me, tried to get anyone's attention and again no one reacted. So I resorted to yelling. A woman told him to just give her a new cup. I was thinking it should've been a new cup from the beginning and what was so hard about it. KFC are you trying to cut costs by being dirty and unsanitary with your customers?
To make this an even better review the man with 2 children was grumbling to his wife on his phone that he was waiting over 20 mins. No one paid attention to him either when he stood at the counter demanding an ETA on their family's dinner.
Food 3 stars, chicken was good, bread was hard.
Atmosphere: 1
Food: 3
Service: 1
RG VERONICA
Hello,
I recently placed an order, but it was incomplete. The order did not include ranch or ketchup for the chicken tenders, and there were no straws. I called the restaurant to ask about the missing items, but the woman who answered was very rude and hung up on me. I called back, but no one answered the phone.
This was very disappointing. I hope this issue can be addressed to avoid future problems.
I like to call this place, Kentucky SLOW chicken, KSC for short. They're trying though I suppose. They are nice though, I will say, they hooked me up for the wait. But then as I type this, I seen the manager in the plaid (checkered) shirt eating on the line, I have to deduct a star, you have to be slicker than that! š¤£
Atmosphere: 3
Food: 4
Service: 4
Chicken was way overcooked. The lazy manager didnāt want to give out anything to make this right. There were other people there complaining not sure if they were able to get a refund. Very unprofessional. We wonāt be back
Atmosphere: 1
Food: 1
Service: 1
I've loved KFC since I was a child
Atmosphere: 5
Food: 5
Service: 5
One of the cleanest locations Iāve been to in a long time. My food was fresh and hot. Friendly staff. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Employees can't count to 2. Ordered two famous bowls got 1. I guess only half of your party gets to eat
Atmosphere: 1
Food: 2
Service: 1
Love the chicken here
Atmosphere: 5
Food: 5
Service: 5
The lady that took my order, she looked like a man. She was also very rude, she was laughing at me for no reason.
Blessings š
Atmosphere: 1
Food: 1
Service: 1
I did an online order for 3 chicken sandwich meals, picked it up. I asked for extra sauce, he looked at me crazy. Bag was in a knot so I couldn't check it before I drove off... Never trust that! Always check your bag & get a receipt! I get home 1 of 3 Honey Barbecue sandwich NOT in bag!!!!! No sauce luckily we asked.... No napkins, spoons, straws etc!!! What did we go here for!!! The kids back there thought it was funny, giggling!! No RESPECT these days!!! Edgar & David need to learn some discipline!!
Atmosphere: 1
Food: 1
Service: 1
Today was my third and final visit to this location and once again it was highly unsatisfactory the service is terrible and they never have everything in stock the first time I came here they changed my order without notification due to the honey barbecue being out .One of the managers named Maria was super rude and unprofessional about the issue and refused to refund me. And I find it very unsettling that when they do have honey barbecue sauce they water it down which makes the chicken a soggy mess . Being a patron of KFC for over 40 years I can say this is the worse location Iāve been to please avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
It takes forever 20 mins every time to receive simple orders
Restaurantji Recommends
We received coupons in the newspaper. We went and tried to use one of the coupons, which says āincludes dark meat pieces only. Extra charge for breast piece substitutionsā. We asked to substitute breasts for the extra charge, and they told us they cannot substitute breasts at all with the coupon, even for an extra charge.
Itās dishonest to not honor what a coupon says in the fine print.
Atmosphere: 1
Service: 1
Hunger
Got there 6pm Wednesday and ordered 2 chicken sandwiches and they must have been sitting in a warmer because they were cold and wet. Several other locations make them fresh hot and crunchy. I regret excepting it, a microwave sandwich would have been better at least it would have been hot and wet.
Atmosphere: 5
Food: 1
Service: 5
I will call you out KFC and worker MUHAMMAD!!!
3rd time is a charm right? WRONG!!!!
I only go there for convenience and to give them a chance to straighten their act up because of shitty service the first two times I ordered from Thunderbird location.
Did an online order 3x to this location. It says it'll take 5-10 mins, but it always takes 30 mins or more. You stand by the counter and NO ONE pays attention to you.
This last visit with MUHAMMAD, topped it off with the most digusting service I ever received in the fast food industry. I asked his name and he didn't want to give it me, so I asked his co-worker who was on break on the way out.
At first MUHAMMAD gave me a dirty cup, so I politely asked for another one. He rinsed it out and gave it back to me. WTH?!?!?!?
I replied this not right and I want new cup, as he sped away.
I said excuse me, tried to get anyone's attention and again no one reacted.
So I resorted to yelling. A woman told him to just give her a new cup.
I was thinking it should've been a new cup from the beginning and what was so hard about it.
KFC are you trying to cut costs by being dirty and unsanitary with your customers?
To make this an even better review the man with 2 children was grumbling to his wife on his phone that he was waiting over 20 mins. No one paid attention to him either when he stood at the counter demanding an ETA on their family's dinner.
Food 3 stars, chicken was good, bread was hard.
Atmosphere: 1
Food: 3
Service: 1
Hello,
I recently placed an order, but it was incomplete. The order did not include ranch or ketchup for the chicken tenders, and there were no straws. I called the restaurant to ask about the missing items, but the woman who answered was very rude and hung up on me. I called back, but no one answered the phone.
This was very disappointing. I hope this issue can be addressed to avoid future problems.
Thank you for your
Food: 5
Service: 1
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