KFC

3550 W Thunderbird Rd, Phoenix
(602) 863-7985

Recent Reviews

John Schoonover

I love KFC chicken that particular store is very slow and not nearly as good as the one by my house I wouldn't recommend stopping there! Waited 30 minutes was only one car in the drive thru and maybe 2 people inside shouldn't of took that long and it's only chicken? Why in the heck do they charge so much KFC isn't that famous? I would recommend Cane's!

Atmosphere: 1

Food: 3

Service: 1

Ilybac carroll

Bad luck I guess☹ I used the app and ordered just 12 pieces of original chicken and put the order in 1 hour and a half before coming to pick it up and I get there and there's only a couple waiting on food. So I waited patiently and the woman never asked can I help you I had to ask her for help. She said it was gonna be 30 minutes or more for my chicken and if I wanted the crispy chicken she would throw a few extra pieces of chicken and I said I would rather have what I ordered and the App said my order was complete and that wasn't the case. So after waiting another 45 minutes to get my chicken they never said sorry or offer a drink or anything for the horrible service. ☹ bad experience on 4/23/24 230pm to 345pm back to popeyes.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fried Chicken

Dan B

Have visited the drive through 3 times in the last few weeks and they have only had thighs and legs available. Twice out of biscuits. Won't go again.

Atmosphere: 1

Food: 1

Service: 1

Melissa Boucher

Did a take out order for a client and they were very impressed at how juicy the chicken was. They were out of biscuits but went out of their way to substitute for another side which was nice. Client was excited to see a drumstick on the bottom of the bucket.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes, Fried Chicken

Shari Buckhannon

Very busy, no drinks with my pickup order and meal missing. Workers are rude and slow. 4pm on April 1st

Atmosphere: 1

Food: 2

Service: 1

Dale Tackett

Employees are very friendly and the orders were prepared quickly and correctly.

Atmosphere: 5

Food: 5

Service: 5

Cornelia Merth

Pick up order for original recipe 4 pieces of chicken, mashed potatoes & gravy. Disgusting! ? The chicken was burned! Not original recipe! Potatoes & gravy taste like disgusting! Did not want to go out again. Trashed! Then to the toilet!

tizzy love

The chicken was dry and old and wasn't hot staff was very nice tho mad I wasted my

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Fried Chicken

Emily Sanchez

Worst kfc in north Phoenix. They never have chicken or sides stocked and when you do get your food it’s either cold, not correct or something is missing. Placed and online order and it got cancelled. Called the store, some rude employee said it wasn’t her and they can’t cancel. Reported them to corporate and their records show the store cancelled. Complete waste of my time, will never eat here again.

Atmosphere: 1

Food: 1

Service: 1

Ester Evans

I have been waiting for 30 minutes for my drive thru meal. All other cars have received theirs and left. Two female workers are rude.

Nathan Zachariae

They refused to make my togo order and said there all put of chicken

Atmosphere: 1

Food: 1

Service: 1

Suzanne Perkins

I had an issue with my meal this evening and I just wanted to say that Christina was very helpful and fixed it properly. She went above and beyond and just want to say thank you

Karun Chowdary

I ordered extra Crispy Fried chicken It was so good I didn't expect that to be that good because every time when we ordered fried chicken the batter fell apart from the chicken. But this time it stayed and tasted good. The only thing I didn't like was the service is very slow but other than that everything is good it's clean inside with no issues.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Fried Chicken

Todd Rourke

Worst KFC ever.

Rox Chillady

always pleasant and polite customer service

Food: 4

Service: 4

Recommended dishes: 2 PC Drum & Thigh Combo, Mashed Potatoes, Fried Chicken

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