KFC

1843 W Union Hills Dr, Phoenix
(480) 536-9164

Recent Reviews

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breanna

Clean restaurant

Daniel G

Always a good place to stop and eat.

Katelynn Nay

This is one of the worst locations. It’s insane because it looks so nice and clean inside but I would never sit and eat here. I placed a pickup order and the atmosphere of the place is god awful. The employees seem to absolutely hate their job and don’t want to be there. I was super polite and nice but the guy asking for my order number was incredibly rude. There was an older woman who was a paying customer that asked to use the restroom. It needed a code so she asked the employee for it and he told her super quick to the point she had it mixed up & he made a comment about how he wasn’t going to open it for her and laughed. I went over to help this poor older woman because she couldn’t get it open. How rude to treat the elderly like this! I will not be back to this location ever again. I’ve tried a few times to give them the benefit of the doubt and I am greatly disappointed every time. What a shame because the food is so good

Iwillnot Comply

Very rude staff

David Roblero

On Friday afternoon, April 4th, I ordered Uber Eats from this place, and a small feather appeared on one of the pieces of chicken. Don't they check the products thoroughly before cooking? (The worst thing is that I almost swallowed it while chewing)

MarleyGirl B.

So after a little break, we decided to try this KFC location again. We recently moved away from this location because of the lack of staff friendliness. The previous employees were not happy!!! Well today we met Dory and wow!!!! So sweeet! So patient. So friendly! So attentive!! So good. This fresh of breath area is much needed!!! Dory has to be a true Arizonan. That friendliness and love was not forced - it was just shining thru! Great great hire KFC and about time!!! Thanks for the Arnold Palmer suggestion Dory ….. yummy!!!!

Jennifer Tanler

I’m pretty sure this is new ownership or all new staff?! But the last 2 times we have gone our food has been soooo good and fresh!! Super impressed!!

dani tre

I don’t mind making the drive down here once in a blue moon to get a fix of fried chicken HAHAHAHA their staff is usually very kind and they are quick in regard to service as well. There was a girl in the drive thru who was so sweet and fun to talk to while we waited a few minutes. I’m only giving 4/5 on service because I got home and my Mac and cheese was missing BUT I also didn’t think to check before I left so partially my fault as well.

Marc McDonald

Their app offered me a promo, but didn't honor it when I paid. Caroline the asst manager made it right. Great staff!

thomas watson

Clean and great service
The chicken was as usual Finger Licking Good 👍

Cevl “Erika” V

great customer service. Manager was really helpful and and friendly.

Betsy Johnson

Really greasy.

Manilyn Padlan

Restaurant very clean employees are very nice customer service and the people there very professional who is delicious and hot

Avery Northern

Everyone working here is super nice and hard working. Any time I have an issue or a question about my order, they help me. Delicious mashed potatoes as well.

Eric Epstein

Went through the drive-thru this past Friday night on February 7th 2025 was told they only had dark meat thighs and wings.. how does a KFC run out of chicken breast and wings???

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