(Translated by Google) Kind and friendly treatment, very good service(Original)Trato amable y amistoso, muy buen servicio
Jorge Gutierrez
I have been purchasing product for my small buisness for close to 3years from this place. I have never had any major complaint, there has been times where I havent liked certain brands of shrimp that they have provided me with however I have never complaint about that, I simply request a different brand on my next trip, no biggie. There has also been times where they give me the incorrect order but again I didnt complaint. I would just go right back to exchange the wrong order for the correct one, telling myself, "these things happpen, no big deal". On my most recent purchase, i was given 2 cases of, what i can only describe as, ROTTEN SHRIMP. Unfortantly I did not detect that untill i was ready to use the shrimp 4 days after I purchased it. During those 4 days, the product was safely stored in a walk in freezer as I have done for the last 3 years. My staff and I prepare the product the same day that we need it. On the day that we were about to open (foodtruck), we deforsted 2 cases of shrimp to get it ready for our sales day. At that point we noticed an extremely strong smell coming for shrimp. Only hours away from opening, I called the office to explain the situation. Not only did they refuse to take the shrimp back but went as far as to insinuate that my staff and I somehow mishandled the shrimp. I was not trying to get a refund I was only hoping that after being a loyal customer for 3 year, purchasing weekly batches, that they would attempt to make it right. They didnt. They said, "nothing we can do". I understand the shrimp was already defrosted however there is absoultly no way to tell of something is rotten while frozen. I would have settled for anything at that point however there accusations made me feel as if I was attempting to somehow steel or get something for free. Again, i had never complaint with them, owed them anything, or requested any special treatment of any kind. I was NOT going to put my customer and my buisness at risk by selling BAD ROTTEN shrimp. At the end, i was forced to toss 40lbs of shrimp, loose the investment but more importantly it impacted my sales day and i let my customer down. I will never go back again becuase of how they made me feel, i understand that given the size of there buisness and how small my buisness is in comparesion, loosing my buiesness will bot impact them whatsoever. But BEWARE! They acted in a unethical manner and washed there hands eventhiugh they sold me ROTTEN SHRIMP.
Rodrigo Chavez
Good place to buy
Jacob Flores
Very good place to work with.
DELMER CONTRERAS
Right place to go for seafood products and great prices and very friendly personal.
(Translated by Google) Kind and friendly treatment, very good service(Original)Trato amable y amistoso, muy buen servicio
I have been purchasing product for my small buisness for close to 3years from this place. I have never had any major complaint, there has been times where I havent liked certain brands of shrimp that they have provided me with however I have never complaint about that, I simply request a different brand on my next trip, no biggie. There has also been times where they give me the incorrect order but again I didnt complaint. I would just go right back to exchange the wrong order for the correct one, telling myself, "these things happpen, no big deal". On my most recent purchase, i was given 2 cases of, what i can only describe as, ROTTEN SHRIMP. Unfortantly I did not detect that untill i was ready to use the shrimp 4 days after I purchased it. During those 4 days, the product was safely stored in a walk in freezer as I have done for the last 3 years. My staff and I prepare the product the same day that we need it. On the day that we were about to open (foodtruck), we deforsted 2 cases of shrimp to get it ready for our sales day. At that point we noticed an extremely strong smell coming for shrimp. Only hours away from opening, I called the office to explain the situation. Not only did they refuse to take the shrimp back but went as far as to insinuate that my staff and I somehow mishandled the shrimp. I was not trying to get a refund I was only hoping that after being a loyal customer for 3 year, purchasing weekly batches, that they would attempt to make it right. They didnt. They said, "nothing we can do". I understand the shrimp was already defrosted however there is absoultly no way to tell of something is rotten while frozen. I would have settled for anything at that point however there accusations made me feel as if I was attempting to somehow steel or get something for free. Again, i had never complaint with them, owed them anything, or requested any special treatment of any kind. I was NOT going to put my customer and my buisness at risk by selling BAD ROTTEN shrimp. At the end, i was forced to toss 40lbs of shrimp, loose the investment but more importantly it impacted my sales day and i let my customer down. I will never go back again becuase of how they made me feel, i understand that given the size of there buisness and how small my buisness is in comparesion, loosing my buiesness will bot impact them whatsoever. But BEWARE! They acted in a unethical manner and washed there hands eventhiugh they sold me ROTTEN SHRIMP.
Good place to buy
Very good place to work with.
Right place to go for seafood products and great prices and very friendly personal.
Friendly great customer service.
In and out. Wonderful.
Good food very expensive through
Wholesale and retail distributors. Seafood
Restaurantji Recommends
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