McDonald's
3207 W Indian School Rd, Phoenix
(602) 234-1458
Recent Reviews
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Very fast and polite
Atmosphere: 5
Food: 5
Service: 5
The kid at the counter was not very pleasant his customer service was not up to par
Atmosphere: 1
Food: 2
Service: 1
Great to have lunch always hot and quick and fresh
Atmosphere: 5
Food: 5
Service: 5
There is this rude Hispanic lady who works as manager in the afternoons who never wants to give me what I order on the app. She has closed the window in my face just to avoid confrontation when I ask for my missing items!! Management has to do better at this location, several people from my job have stopped going to this location because of the same annoying manager.
Atmosphere: 1
Food: 4
Service: 1
Sthefania the manager is very rude and unhelpful I gave her my code from the app and it took my points but she said it didnt go.thru and theres nothing she can do the app has nothing to do with them and is very rude so I loose out on my points and didnt get my item she stated that the app has been having issues all day today.So I don't know why they would even ask if I was gonna use a code , they should just tell people that it was down instead of having people waste their points for nothing she does not deserve her position and should give demoted to a regular employee has no traits of being a assistant manager nor a manager
Atmosphere: 1
Food: 1
Service: 1
NO LONGER THEIR
Great values 5 dollar meal deals
Atmosphere: 5
Food: 5
Service: 5
Had a good experience, everyone was busy at this location respectful polite. Everything was clean food was hot playground was clean as well my daughter had on the playset as well little computer games for the kiddos too
Atmosphere: 5
Food: 5
Service: 5
They take ebt but for some reason the evening shift won't take it. Regular employees think because they don't know how to do it that means they don't take ebt. Kinda annoying but the manager usually steps in to process my payment. 9/10 they're friendly about it. 1/10 they make a fuss, but still process my payment. Food and drinks are what you expect. I like they're to go bags for drinks.
Atmosphere: 4
Food: 3
Service: 4
I’ve had several issues at this location with missing sauces from my orders, even though I request them through the app. When I asked the manager about it, she was rude and said sauces cost extra, but the app doesn’t show any charges. This isn’t the first time she’s been unpleasant or unwilling to help. I don’t have any problem with the food — it’s always fine — but the customer service, especially from the manager, really needs improvement. It’s disappointing because this McDonald’s is closest to my job, but I no longer feel comfortable going back.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
No help. Just ignored. Locks on bathrooms.
Always a fan of the McChicken.
Atmosphere: 5
Food: 5
Service: 5
They have great prices on breakfast sandwiches.The restaurant is always clean.
Atmosphere: 5
Food: 5
Service: 5
We ordered through the The app and when we got to the drive-through, we had to wait an extra 10 minutes.
Food: 5
Service: 3
Horrible customer service skill and attitude are just poor there foods always cold and never made correctly. When you ask or bring anything back up front they are due and disrespectful they shouldn’t have a job they dislike so bad
Atmosphere: 1
Food: 1
Service: 1
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