McDonald's

1635 E Camelback Rd, Phoenix
(602) 265-2422

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Recent Reviews

We where forced to use the kiosk. Appearantly a multi billion dollar company can't afford to allow its paid employees to treat their customers like a human being and not a number on the order screen. We ordered at the kiosk and asked for our cups. The manager was texting on her phone. This manager had already been texting for several minutes before we walked up. We wouldve rather dealt with an empty counter for a few minutes than this. Looked up at us. Handed the cups and...
Actually impressed with this Mcds. Although someone left a dirty adult diaper in the stall in the restroom I can't knock them for that. The rest of the place was clean. And I watched more than three different employees help customers figure out the kiosk ordering. That alone proves that this location trains their employees to focus on the customers needs, regardless if you're cleaning floors, delivering a meal, or off the clock! Seriously one worker clocked out then...
I oppose the New kiosk entirely. It's the most awkward setting to walk in somewhere that you go in expecting a somewhat social experience, otherwise drive thru or delivery would of been my choice, and now you can hardly get a hello. There is a disconnect between the establishment and customer now, its not as welcoming or desireable to sit inside anymore, I can't understand why this is the New way when the whole point of going inside a food place is to get some interaction...

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