McDonald's
2911 S 99th Ave, Phoenix
(623) 907-3022
Recent Reviews
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I came into the drive-through Thursday morning around 1:30 AM worker was very rude though the intercom my soda was flat and food taste horrible and my french fries were upside down so they were scattered all over my food and when I put all my french fries in the box. It wasn’t even halfway full. Seems like they did this in purpose. After all this problem They also didn’t provide a receipt, which really piss me off because there’s a lot of scams going on with credit card fraud. So I called to complain to the manager immediately I recognized his voice over the phone that hand me my food thru the drive-thru and he lied to me on over the phone, saying that he was working in the back and it wasn’t him that hand me my food but it was the same manger Danny he shouldn’t be a manager in the beginning, lying to customers so I asked to speak to his general manager and he said that they would be in on Friday and hung up on me. I called this Friday The phone rang and someone pick up didn’t say anything and just hung up on me beginning I called again immediately back a woman picked up I asked if I could speak with a GM or manager she said she was the manager, which just got done hanging up on me first time I called and another very rude employee there at this location being hung up on by this manager female so I’m no longer gonna complain to the general manager here anymore I’ll be calling to report this to the better business bureau to explain why they’re not providing receipts, and why they lying to their customers after paying full price for service to have Unprofessional service from the same managers that don’t correct there problems smh I will never go to this McDonald’s location again!!
Atmosphere: 1
Food: 1
Service: 1
Fantastic service! Employees were very friendly and restaurant was very clean
Atmosphere: 5
Food: 5
Service: 5
I literally JUST went to order. I got a double cheeseburger NO MUSTARD NO KETCHUP. The put extra ketchup and they didnt even put pickles or onions or anything else... they had 2 cars including me in the drive thru it's really not that hard to make a burger right. Yall gotta pay attention because it has happened multiple times it's honestly annoying.
Food: 1
Service: 1
What can I say your average one run of the meal McDonald's but it's very clean and efficient get your order right and will extend a little courtesy
Atmosphere: 3
Food: 4
Service: 4
20 min for a happy meal is CRAZY. And then they always tell us to pull over and wait at the parking lot. What is the app for if we place it way ahead of time?!
Atmosphere: 1
Food: 1
Service: 1
15 minutes for a black coffee
Great service and amazing staff. A kind worker named Chris, working on the front, helped someone take their order to their car and made sure I had everything I need.
Atmosphere: 3
Food: 4
Service: 5
McDonald's would be a pretty good place to go to if only they would STOP all these high school kids from going there to hang out at, 1 individual go up there and order 1 large fries for a group of kids to share.......no good.......
Atmosphere: 1
Food: 3
Service: 1
Attentive and respectful
This McDonald’s has seen a steady consistent decline in quality and service over the years. You’re oftentimes told to pull into their parking lot after the drive thru because they don’t have your order ready on time and mobile order isn’t any better as it can usually take over 10 minutes for them to bring your food out, even if you place your order well in advance. To make things worse this location’s prices are some of the most outrageous I’ve ever seen, $5.00 plus tax for just a large fry!! Although I don’t recommend McDonald’s in general, if you must go to one please do yourself a favor and avoid this location at all costs.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I had to wait at 2:10 in the morning while the drive-thru was empty waited 8 minutes
Service: 1
I just got asked to pull forward and wait for a drink. Everything else was ready but I guess a drink would have put their handle time 2 seconds too high.
Atmosphere: 1
Food: 1
Service: 1
No sense to order on line if they going to send you to wait for your food more time in the parking lot
Atmosphere: 1
Service: 1
foods is usually never worth the wait,,
Atmosphere: 1
Food: 4
Service: 1
If you’re gonna have a special Ed crew working y’all should warn people so we know don’t just surprise the customers with incompetence
Atmosphere: 1
Food: 1
Service: 1
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