McDonald's
2911 S 99th Ave, Phoenix
(623) 907-3022
Recent Reviews
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Payed for 3 sandwiches got 2
You guys owed me $3.09 before taxes
Expect a 25 min wait and your order to be wrong
Atmosphere: 1
Food: 1
Service: 1
Ordered a hot n spicy and the sandwich tasted old and the lettuce was brown and slimy. The chicken patty itself tasted stale. I called to notify the manager just incase it would happen to someone else and they dismissed the concern and hung up on me. Overall was rude even the cashier in the drive thru.
Atmosphere: 1
Food: 1
Service: 1
11/18/2024 i’ve been to this mcdonald’s a couple times at midnight after work in the past two weeks i have seen the same young man at the window multiple times and he is always incredibly welcoming, respectful, and always has a great attitude.
Atmosphere: 5
Food: 5
Service: 5
They Always park you, every single time
Atmosphere: 3
Food: 5
Service: 5
Service sucks
Atmosphere: 3
Food: 5
Service: 1
I went through the drive thru and waited about 20 minutes the workers took for ever they even got are order wrong they are not even trained properly DO NOT COME HERE!
The staff is not friendly and does not care about customers.
They were out of main items. Offered no apology just it is what it is. Charged me extra to replace the items they were out of.
Atmosphere: 1
Food: 2
Service: 1
This McDonalds need a 3rd window where you can trade in all the wrong food they gave you
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Big Mac, Cheeseburger
I hate coming here sometimes today I didn’t have my car so ordered delivery however they gave me and my kids cold hard fries and the chicken nuggets aren’t done at all smh I am also pregnant smh to give someone undercooked food is disgusting fries so hard terrible place
Atmosphere: 1
Food: 1
Service: 4
Restaurantji Recommends
Not that I expected a whole lot from a local McDonald's location dime a dozen right but I did have one particular instance where I came in to use my points and got a free MC frappe and also order your burger with it this turned into a 30-minute wait just for the drink
Atmosphere: 3
Food: 3
Service: 2
It seems like is no more affordable fast food . Small portion higher prices. I took a friend.
Been waiting 30 minutes for a single large fry
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this McDonald's location. Upon arrival, we were not greeted, and the first thing we noticed was how dirty the restaurant was—food and napkins all over the floor and tables that hadn’t been cleaned.
The bathrooms were even worse, with unsanitary conditions including poop on the toilet seats and urine stains on the floor and walls. The sinks were broken and barely worked, which is unacceptable.
When we finally received our order, several items were missing, and the toys given to our kids were incorrect. When I asked for replacements, the staff reluctantly agreed but never followed through. I stood at the counter for five minutes without any acknowledgment, which left me feeling ignored.
I understand this isn’t a five-star restaurant, but basic cleanliness and customer service should be expected, especially when we’re paying for our meals. It’s clear that the franchise owner doesn’t care about maintaining the restaurant or supporting their employees. I won’t be returning to this location or any McDonald's in the near future.
Atmosphere: 1
Food: 1
Service: 1
This place is the worst McDonald’s in the area. WTH was this attempt at a quarter pounder?
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