McDonald's

Name: McDonald's
Address: 9120 W Thomas Rd, Phoenix, Arizona, 85037, US
Telephone: (623) 877-7733
Price range: $
Rating: 2.2

$ • Fast Food, Coffee Shops, Burgers

Hours:
9120 W Thomas Rd, Phoenix
(623) 877-7733

Menu Order Online

About McDonald's

McDonald's has received mixed reviews from customers. While some have had poor experiences with overcooked food, such as brown French fries and dry crispy chicken sandwiches, others have had more positive encounters. One customer had a pleasant experience on Christmas day, waiting an hour for curbside pickup, but was rewarded with fresh food and a thank you from the employee. However, some customers have consistently experienced issues with cold fries and out-of-order ice cream and shake machines.

Recently, customers praised the restaurant for its friendly and efficient staff, with many employees greeting customers with smiles and providing fast service. The place is described as neat and tidy, and staff members like Bree, the store manager, are appreciated for their understanding and kindness, especially when resolving issues with orders. One customer shared that despite ordering a breakfast egg and cheese biscuit with a hash brown and coke, they received only half a coke and no food at first, but Bree kindly helped them get the meal they wanted. The drive-thru worker was also noted for being friendly and providing hot, fresh food in the morning. Overall, the reviews highlight a friendly atmosphere and good service, though some ongoing issues with food quality and equipment remain.