McDonald's
9120 W Thomas Rd, Phoenix
(623) 877-7733
Recent Reviews
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A bunch of kids work here.
I am. A door dasher. Its ridiculous when to cars in drive through and 4 dashers sit here for 15 minutes plus
Atmosphere: 3
Food: 3
Service: 2
Worst location lazy employees dirty always a long wait service never worth going too
Atmosphere: 1
Food: 1
Service: 1
The waitress was very rude and kept playing with the food. It was December 24th at 11 o'clock. I'm never coming back.
Atmosphere: 1
Food: 1
Service: 1
Very slow
Atmosphere: 4
Food: 4
Service: 2
It was difficult to get a refund for an order I never received from a mobile order. Waited around to cancel but was unable and was still charged.
Atmosphere: 1
Food: 2
Service: 1
Gripped the box and busted on my burger
5 stars
Atmosphere: 5
Food: 5
Service: 5
Order taker with tattoos in the morning is great. Polite, friends and has good energy. My food at this McDonald’s is usually always hot and fresh and the line moves fast. Keep it up.
Atmosphere: 5
Food: 5
Service: 5
All my food was old and then they looked at me like something was wrong with me when I asked for fresh food 😂😭😭😭 stop the cap and do your job.
Atmosphere: 3
Food: 1
Service: 3
chicken nuggets were very hard and fries were soggy, we went through the drive through which took almost 20 minutes even though there was only 3 cars ahead of us
Food: 1
Service: 3
Sent to the drive through standby area just for the McDonald’s employee to not check the bag to ensure the entire order was there. Missing my fries and had to go into the building to dispute it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Tastes vary from person to person, but going to McDonald's for me is nostalgic, it brings back some memories of my childhood, so I like it because through the flavors I remember very pleasant moments.
Food: 5
Stood at front for 20 minutes with no service, workers in back act as if they do not see you, terrible. Not the first time, don't walk in at night.
Atmosphere: 1
Food: 1
Service: 1
If I could give this place a 0 I would. Never get your order correct and the service is absolutely trash. The manager Ernesto has horrible attitude when they are the ones at fault and got your order wrong and still continue to have a bad attitude to customers.
Atmosphere: 1
Food: 1
Service: 1
The employees are kind of young so they don't really care
The only McDonald's with extra ordinary service I have went to many in my life and this location is number one.
Atmosphere: 5
Food: 5
Service: 5
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