McDonald's

2845 W Thunderbird Rd, Phoenix
(602) 938-4388

Recent Reviews

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Matthew Carrway

DO NOT ACCEPT DOORDASH or UBER EATS OORDERS HERE!! At NIGHT. They are terrible will have you wait in a long line just to pick up your customers order. Worker was very rude to me as well.

Service: 1

Rodney Sledge

Nice ,quiet,and busy! Love this place in the am.

Atmosphere: 5

Food: 5

Service: 5

aly yings

Absolutely hands down the best McDonald's experience i have had in Phoenix. The gentlemen working the front was taking orders, walking orders to cars waiting in the drive- thru and came to our table. He inquired and how our meal was if we needed anything and he even refilled our sodas. He deserves recognition and a raise.

Atmosphere: 5

Food: 5

Service: 5

katryna holguin

No one in the drive through, but I had to park and wait 10+ minutes for two mcchickens and a medium fry. That alone was fine. It was around 9 pm so I understand if they aren’t fully staffed so it takes more time. However, the food comes out and the fries are stale, cold, and hard. I asked for new fries and had to wait another 5+ minutes for hot fries that were still hard and tasted stale. I’m not sure if they just heated up the fries I handed back, but they were definitely not fresh. The two mcchickens were so dry and chewy that the meat had empty cracks in it and was maybe a quarter of an inch thick. Both had a whisper of lettuce and were cold. I don’t have high expectations for any mcDonalds but this was just sad.

Atmosphere: 1

Food: 1

Service: 1

Ella Bayardi

Never gets food orders correct takes forever and food is almost always cold somehow

Atmosphere: 1

Food: 1

Service: 1

jasmine Flores

The girl with the burgundy hair was Beyond rude and so was her male coworker.

Atmosphere: 1

Food: 1

Service: 1

Travon

Service is great but the food is terrible. IDK what they're doing here. I've asked for NO ONIONS all the time and they still give it to me with onions. And its also starting to look and taste like plastic!

Atmosphere: 4

Food: 1

Service: 4

chris mover

Food wasn't hot, waited a little to long in my opinion

Atmosphere: 4

Food: 4

Service: 4

Brian logan

If I could give it no stars I would!!!!!

Atmosphere: 1

Food: 1

Service: 1

DG82

I've been coming to this location for years. I have to say the service is amazing. I had a little error on my order and I kindly addressed it and the manager was so very sweet and nice she apologized and fixed my order. The amazing energy she has given me is amazing. She has displayed great customer service. I know sometimes things happen but the best thing was that she understood my concern and made it better. Great experience of service and quality food 👌

Atmosphere: 5

Food: 4

Service: 5

Benita Aleman

Went through the drive through. Was pretty fast and great customer service.

Atmosphere: 4

Food: 4

Service: 4

Taylor Leigh

Ordered 3 kids meals 30 minutes ago, (1)4 pc nugget meal and (2)6 pc. Just got home to find out that the (2) 6 pcs were packaged as 6pcs but inside were 4 nuggets. Very unfortunate.

Atmosphere: 3

Food: 4

Service: 3

Tiffany Ruegsegger

Recently went in dirty tables had trash on them. Trash filled to the top.

Atmosphere: 1

Food: 5

Service: 1

Ern Lopez

You’re going to wait a while here. Food will take forever and it will be cold and fries will be stale. The workers need to be replaced with robots already.

Carrie Rowswell

makes you wait 30+ minutes to get your food

Atmosphere: 1

Food: 3

Service: 1

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