McDonald's

Name: McDonald's
Address: 5750 W Thomas Rd, Phoenix, Arizona, 85031, US
Telephone: (623) 247-4508
Price range: $
Rating: 1.9

$ • Fast Food, Burgers, Coffee Shops

Hours:
5750 W Thomas Rd, Phoenix
(623) 247-4508

Menu Order Online

About McDonald's

McDonald's, a well-known fast-food restaurant, has received mixed reviews from its customers. While some have had positive experiences, others have expressed concerns about the service and accuracy of their orders.

One customer praised the exceptional service they received from an employee named Alex, who had a "positive attitude" and ensured their food was fresh. The customer was impressed by Alex's bright smile and considerate nature, noting that the managers at this particular location also seemed happy to be there, in contrast to other McDonald's restaurants they had visited.

However, another customer had a different experience at a different McDonald's location. They reported issues with the accuracy of their orders, but mentioned that the 59th and Thomas location had been consistently reliable in recent months, with their orders being correct and the fries fresh and hot. The customer, who prefers unsweetened tea, appreciated that the staff at this location were able to get their order right.

Conversely, a third customer had a negative experience at a McDonald's location, reporting that they were "held hostage" in the drive-thru for 35 minutes during a shift change, which they deemed unacceptable and illegal. The customer advised others to avoid this location and suggested visiting alternative McDonald's restaurants in the area, where they could enjoy their food, including the "awesome" fries, in a more timely and satisfactory manner.

Overall, the reviews of McDonald's paint a mixed picture, with some customers praising the service and quality of the food, while others have encountered issues with the accuracy of their orders and the overall customer experience.