I have pretty low expectations for any McDonald's as it is, I'm not expecting a luxurious meal or anything, and even still this location still doesn't come close to my lowest expectations. Anything other than fries or a drink is a smashed, cold, pathetic excuse for a sandwich. Where is the quality control here?
There are plenty of other locations around, you're better served spending an extra 5 minutes driving there than going to this location. Hell, you could go dumpster diving for a better meal.
Atmosphere: 2
Food: 1
Service: 2
Grant Schreyer
Maya and Evan were fantastic! They made my late night snack sesh worth the 25 min drive out. I’ve always been a big fan of McDonald’s and now I’m an even bigger fan. I will be coming back here as much as I can just to see them! I don’t even like getting food out that much, but because they made my experience so good, I have to come back! Thank you Maya and Evan for a great time at Mcdonlads!
Food: 5
Service: 5
Jay Santos
I was having to kill some time on January 5th 2026 at night for my flight out of PHX airport so me, my wife and my 2 granddaughters, 9 and 12 decided to go get some Mcds to chill, it's their favorite day food. It was still to early to check our luggage, when we got to the location it was super sketchy and parking lot was dirty, trash all over. We went inside after getting pass the homeless group of 5 or 6 right in front of side door. Once inside the restaurant itself, it was dirty, tables not wiped down, kiosks for ordering were disgusting and sticky and trash cans were full and floors looked like they hadnt seen a mop in a week. After ordering i only got part of my order (dine in) when i went to front counter i waited and waited and waited to be acknowledged finally i had to call someone out loud, i was missing a large caramel machiatto iced coffee. I waited probably 10-15 minutes for it. In the meantime my wife went to go take our granddaughters to restroom to find a lady with all her belongings spread all over the floor of the stall and she was on the floor as well, the stall closest to the wall (right side as soon as you go in) i was watching from counter while i waited for my iced coffee. She already didnt want to go in to restroom but my granddaughter was saying she had to go, so when my wife went into next stall right next to whoever was in the next one over on the floor, first thing she saw was a used syringe with blood on it on the floor between the stalls, we assumed someone was shooting up. She turned around and walked out and let manager know (older lady with glasses, she looked white but she spoke spanish) my wife told her what she saw in restroom and manager and another black lady walked in restroom, called the lady by her name and told her to pick up her belongings and leave but very politely. It took a good 15 minutes for the lady to exit the restroom and then just hanged in lobby with a couple other ladies that looked also like druggies. After a while they stepped outside to meet up with some other sketchy looking ppl before they finally all left, a good ½ hr. We did not feel safe at all the whole time, even my granddaughters didn't want to play in the playplace because they said it was dirty and smelled like spoiled diapers. We were disappointed the manager didn't call the cops but i guess that's a frequent thing at that location being that the manager called the lady by her name and asked her to politely leave. Smh this is the location of 3340 E. Thomas its about 10-12 minutes from the airport.
Atmosphere: 1
Food: 2
Service: 1
Crystal Sanchez
Rude team members, slow service, and disrespectful overall.
Atmosphere: 1
Service: 1
john roberts
Not really open 24 hrs. If you show up before 5 am on your way to the gym they will only serve DoorDash customers.
Service: 1
N S
I ordered a Sausage Egg McMuffin this morning and found eggshells in my food, which is completely unacceptable. To make it worse, I couldn’t take it back because I had to be at work, so I was stuck with unsafe food and wasted money. This is a serious quality control issue, and raises concerns about cleanliness and staff training.
Food: 1
Sean Brown
The atmosphere seemed great, but the service flow was nonexistent. I stood at the bar for a significant amount of time without so much as a 'be right with you.' I ended up taking my business to a spot that was more attentive to their guests.
Atmosphere: 5
Service: 1
Terrence Borta (TB33)
This use to be a decent McDonald's but with in the pass year or so it has turn in to the place where the homeless go to sit in the bathrooms to get high and then fall asleep in the booths, they need to get control of this because I don't feel like it is a safe place to bring your children.
Atmosphere: 1
Food: 2
Service: 1
GrayFox0987
The link doesn't even work.
What's the point of offering curbside pickup if you have to wait 20+ minutes and have to go into the store yourself to get it. Then, of course, finding out it's been sitting for 10 minutes
Atmosphere: 1
Food: 1
Service: 1
Dillon Thompson
Until you stop trying to charge over $4 for a mcdouble that costed $1 in 2016 (425% price hike in 9 years?) I'm just not coming here anymore. Franchises out here bleeding their neighbors dry.
I have pretty low expectations for any McDonald's as it is, I'm not expecting a luxurious meal or anything, and even still this location still doesn't come close to my lowest expectations. Anything other than fries or a drink is a smashed, cold, pathetic excuse for a sandwich. Where is the quality control here?
There are plenty of other locations around, you're better served spending an extra 5 minutes driving there than going to this location. Hell, you could go dumpster diving for a better meal.
Atmosphere: 2
Food: 1
Service: 2
Maya and Evan were fantastic! They made my late night snack sesh worth the 25 min drive out. I’ve always been a big fan of McDonald’s and now I’m an even bigger fan. I will be coming back here as much as I can just to see them! I don’t even like getting food out that much, but because they made my experience so good, I have to come back! Thank you Maya and Evan for a great time at Mcdonlads!
Food: 5
Service: 5
I was having to kill some time on January 5th 2026 at night for my flight out of PHX airport so me, my wife and my 2 granddaughters, 9 and 12 decided to go get some Mcds to chill, it's their favorite day food. It was still to early to check our luggage, when we got to the location it was super sketchy and parking lot was dirty, trash all over. We went inside after getting pass the homeless group of 5 or 6 right in front of side door. Once inside the restaurant itself, it was dirty, tables not wiped down, kiosks for ordering were disgusting and sticky and trash cans were full and floors looked like they hadnt seen a mop in a week. After ordering i only got part of my order (dine in) when i went to front counter i waited and waited and waited to be acknowledged finally i had to call someone out loud, i was missing a large caramel machiatto iced coffee. I waited probably 10-15 minutes for it. In the meantime my wife went to go take our granddaughters to restroom to find a lady with all her belongings spread all over the floor of the stall and she was on the floor as well, the stall closest to the wall (right side as soon as you go in) i was watching from counter while i waited for my iced coffee. She already didnt want to go in to restroom but my granddaughter was saying she had to go, so when my wife went into next stall right next to whoever was in the next one over on the floor, first thing she saw was a used syringe with blood on it on the floor between the stalls, we assumed someone was shooting up. She turned around and walked out and let manager know (older lady with glasses, she looked white but she spoke spanish) my wife told her what she saw in restroom and manager and another black lady walked in restroom, called the lady by her name and told her to pick up her belongings and leave but very politely. It took a good 15 minutes for the lady to exit the restroom and then just hanged in lobby with a couple other ladies that looked also like druggies. After a while they stepped outside to meet up with some other sketchy looking ppl before they finally all left, a good ½ hr. We did not feel safe at all the whole time, even my granddaughters didn't want to play in the playplace because they said it was dirty and smelled like spoiled diapers. We were disappointed the manager didn't call the cops but i guess that's a frequent thing at that location being that the manager called the lady by her name and asked her to politely leave. Smh this is the location of 3340 E. Thomas its about 10-12 minutes from the airport.
Atmosphere: 1
Food: 2
Service: 1
Rude team members, slow service, and disrespectful overall.
Atmosphere: 1
Service: 1
Not really open 24 hrs. If you show up before 5 am on your way to the gym they will only serve DoorDash customers.
Service: 1
I ordered a Sausage Egg McMuffin this morning and found eggshells in my food, which is completely unacceptable. To make it worse, I couldn’t take it back because I had to be at work, so I was stuck with unsafe food and wasted money. This is a serious quality control issue, and raises concerns about cleanliness and staff training.
Food: 1
The atmosphere seemed great, but the service flow was nonexistent. I stood at the bar for a significant amount of time without so much as a 'be right with you.' I ended up taking my business to a spot that was more attentive to their guests.
Atmosphere: 5
Service: 1
This use to be a decent McDonald's but with in the pass year or so it has turn in to the place where the homeless go to sit in the bathrooms to get high and then fall asleep in the booths, they need to get control of this because I don't feel like it is a safe place to bring your children.
Atmosphere: 1
Food: 2
Service: 1
The link doesn't even work.
What's the point of offering curbside pickup if you have to wait 20+ minutes and have to go into the store yourself to get it. Then, of course, finding out it's been sitting for 10 minutes
Atmosphere: 1
Food: 1
Service: 1
Until you stop trying to charge over $4 for a mcdouble that costed $1 in 2016 (425% price hike in 9 years?) I'm just not coming here anymore. Franchises out here bleeding their neighbors dry.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great quick service.
Atmosphere: 4
Food: 5
Service: 5
always solid and good
Atmosphere: 4
Food: 4
Service: 4
Employees are so rude and we didn’t do anything, just wanted to get some dinner :( next time will just not come here
Atmosphere: 1
Food: 3
Service: 1
Waited at drive thru over 5 minutes finally a girl says we’ll be right with you and 2 cars pass me on the other drive thru window. Terrible service!
Atmosphere: 1
Food: 1
Service: 1
Friendly staff
Atmosphere: 5
Food: 4
Service: 5
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