Older lady taking orders in the drive thru was so happily walcoming perhaps the long line! A simple “Goodmorning how are you today” with such enthusiasm can go a long way.
Atmosphere: 5
Food: 4
Service: 5
Chris Cartagena
Trash service and very rude workers, would put 0 stars if possible 💩
Laura Briguglio
I personally can't stand McDonald's. I just took my grandson's there to play and I bought them ice cream.
Holly Thresher
I ordered one large mocha frappe and it took me almost 15 minutes to receive it the two ladies taking the drive thru orders were busy talking to each other instead of paying attention to the drive thru orders I was asked to drive around the building and wait for my order and there was a line of customers waiting for their orders. Never again will I spend money at this location and I'll let everyone I know to go to a different location
Atmosphere: 1
Food: 1
Service: 1
Yanet Uribe
Had two bad experiences at this store. One it was at the drive thru I asked if they still had the bundles because I didn’t see it in the menu and the drive thru lady said “omg yes which one you want” and I said I want Big Mac bundles and a nugget bundle and she says thru the mic “that’s it I quit “ how rude is that?! To say that when I customer could clearly hear you. 2nd I went yesterday to dine in with my family did a mobile order to pick up at counter took over 15mins to get my food. They forgot our sauces and to go ask for some was like we were bothering them. My daughter had to use restroom we asked for code they said they have a key but took them like 10mins to give it to us even though they would pass by and see her still standing there. My brother almost had to go in to the kitchen to finally get their attention on the sauce. I was hesitant to order the kids ice cream but I figured it will take forever but I still did and yes they took about 20mins for mini Oreo Mcflurrry then they tell me they can complete my other McFlurry order because they need to wait on the ice cream machine. So when we said no we not waiting any longer just to give us a refund the worker decided to complain that she is the only one working that section etc and we understood to a certain point but the crew members are rude unorganized they just look at you and ignore you when you clearly standing there obviously needing assistance then she told me she couldn’t refund me I needed to call a number on the app. It was ridiculous! won’t ever go back to that McDonald’s.
Javier Rocha
Really bad service 25 min for one spicy chicken the place is dirty never come back
D HR
This is hands down the worst customer service at any McDonalds. No one would respond to customer pick up inside or the other counter to place orders if you do not use KIOSK. People were standing in frustration and walking out. I personally waited 15 minutes before anyone even walked up to the pick up counter. Hard pass in the future
Raul Varela Jr
The food was fresh. My fries were hot and delicious. The drive thru wasn't too busy and the indoors was empty.
Atmosphere: 3
Food: 4
Service: 4
reuben velez
This place is a absolute joke. First the staff are out right rude. Do not go here if you expect customer service. And if you struggle with self order STAY away. I asked for help numerous times and they looked at me with a blank stare. After figuring out how to order for myself and 5 kids total was over 60 bucks. Tried to pay with a 50 and a 20. For some odd reason they would not take .y cash and had no reason as to why. I will never return
This is probably the most dirtiest McDonalds I've been to,not even in the west side of town it's this bad. Dirty tables,dirty sticky floors, not a clean spot to sit and enjoy a meal.
Atmosphere: 1
Food: 3
Service: 2
Cody White
Gross. Always gross. Staff are rude, restaurant is filthy, and the food is always either wrong, or just gross.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Ward
If you don't have brown skin, don't expect service, much less quality service. Absolutely horrible place! Never got any service so couldn't spend money.
Atmosphere: 1
Food: 1
Service: 1
Mrs. Hernandez
The below associate Marcella was appalling this evening. I'm really embarrassed on her behalf. I went in to pick up my nuggets that were missing from my order. She must've been having a bad day because she cussed at me. When I confronted her about it, she confirmed the managers name and her name and advised she could talk however she liked. My family and I walked in and the inside was disgustingly dirty with food on the tables and trash on the floor, completely unsanitary. There was also another female worker that was eating while handling the food with no gloves. We will never be back to this location. Have fun eating dirty food with employees hands on it smh.
Angry and untrained employees.
Great combo.
Atmosphere: 1
Food: 3
Service: 1
Older lady taking orders in the drive thru was so happily walcoming perhaps the long line! A simple “Goodmorning how are you today” with such enthusiasm can go a long way.
Atmosphere: 5
Food: 4
Service: 5
Trash service and very rude workers, would put 0 stars if possible 💩
I personally can't stand McDonald's. I just took my grandson's there to play and I bought them ice cream.
I ordered one large mocha frappe and it took me almost 15 minutes to receive it the two ladies taking the drive thru orders were busy talking to each other instead of paying attention to the drive thru orders I was asked to drive around the building and wait for my order and there was a line of customers waiting for their orders. Never again will I spend money at this location and I'll let everyone I know to go to a different location
Atmosphere: 1
Food: 1
Service: 1
Had two bad experiences at this store. One it was at the drive thru I asked if they still had the bundles because I didn’t see it in the menu and the drive thru lady said “omg yes which one you want” and I said I want Big Mac bundles and a nugget bundle and she says thru the mic “that’s it I quit “ how rude is that?! To say that when I customer could clearly hear you. 2nd I went yesterday to dine in with my family did a mobile order to pick up at counter took over 15mins to get my food. They forgot our sauces and to go ask for some was like we were bothering them. My daughter had to use restroom we asked for code they said they have a key but took them like 10mins to give it to us even though they would pass by and see her still standing there. My brother almost had to go in to the kitchen to finally get their attention on the sauce. I was hesitant to order the kids ice cream but I figured it will take forever but I still did and yes they took about 20mins for mini Oreo Mcflurrry then they tell me they can complete my other McFlurry order because they need to wait on the ice cream machine. So when we said no we not waiting any longer just to give us a refund the worker decided to complain that she is the only one working that section etc and we understood to a certain point but the crew members are rude unorganized they just look at you and ignore you when you clearly standing there obviously needing assistance then she told me she couldn’t refund me I needed to call a number on the app. It was ridiculous! won’t ever go back to that McDonald’s.
Really bad service 25 min for one spicy chicken the place is dirty never come back
This is hands down the worst customer service at any McDonalds. No one would respond to customer pick up inside or the other counter to place orders if you do not use KIOSK. People were standing in frustration and walking out. I personally waited 15 minutes before anyone even walked up to the pick up counter. Hard pass in the future
The food was fresh. My fries were hot and delicious. The drive thru wasn't too busy and the indoors was empty.
Atmosphere: 3
Food: 4
Service: 4
This place is a absolute joke. First the staff are out right rude. Do not go here if you expect customer service. And if you struggle with self order STAY away. I asked for help numerous times and they looked at me with a blank stare. After figuring out how to order for myself and 5 kids total was over 60 bucks. Tried to pay with a 50 and a 20. For some odd reason they would not take .y cash and had no reason as to why. I will never return
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location is consistently bad. Drive past.
Atmosphere: 1
Food: 2
Service: 1
This is probably the most dirtiest McDonalds I've been to,not even in the west side of town it's this bad. Dirty tables,dirty sticky floors, not a clean spot to sit and enjoy a meal.
Atmosphere: 1
Food: 3
Service: 2
Gross. Always gross. Staff are rude, restaurant is filthy, and the food is always either wrong, or just gross.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
If you don't have brown skin, don't expect service, much less quality service. Absolutely horrible place! Never got any service so couldn't spend money.
Atmosphere: 1
Food: 1
Service: 1
The below associate Marcella was appalling this evening. I'm really embarrassed on her behalf. I went in to pick up my nuggets that were missing from my order. She must've been having a bad day because she cussed at me. When I confronted her about it, she confirmed the managers name and her name and advised she could talk however she liked. My family and I walked in and the inside was disgustingly dirty with food on the tables and trash on the floor, completely unsanitary. There was also another female worker that was eating while handling the food with no gloves. We will never be back to this location. Have fun eating dirty food with employees hands on it smh.
Atmosphere: 1
Food: 1
Service: 1
Loading...