McDonald's

711 W Indian School Rd, Phoenix
(602) 277-5512

Recent Reviews

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Xyz McGhee

This location is a little rough. The servis is outstanding. I was quite upset at the portion size. Everything was so small

Atmosphere: 1

Food: 2

Service: 5

Amin Daghighi

The food was burnt and worst McDonald that I’ve ever tried!!!

Matthew Klick

Here’s a long, dramatic, shocking-in-the-best-way review for Maria R., packed with emotion, humor, and that “I can’t believe I experienced this at McDonald’s” energy:



If I could give Maria R. at the McDonald’s on 7th Ave & Indian School a thousand stars, I would, because what I experienced tonight was not customer service… it was a full-on spiritual awakening served with fries.

From the moment we walked in, Maria didn’t just take our order — she took our hearts, our stress, our entire emotional baggage, and handled it with more care than half the people in our lives ever have. I swear this woman must have been trained by angels, licensed by heaven, and blessed by the universe because the compassion she showed us was almost shocking.

And I mean SHOCKING.

At McDonald’s??
On a random night??
On 7th & Indian School???

Ma’am, I was not prepared.

Maria R. greeted us with a smile so warm I genuinely questioned if I’d walked into the wrong building. She treated us like we were her own family — and not the family you roll your eyes at during Thanksgiving, but the family you actually love and brag about.

The way she listened, the way she spoke to us with kindness, the way she made sure our food was fresh, correct, and handled with actual human care — I have had nurses, therapists, and airline staff treat me worse. And yet here’s Maria, in her McDonald’s uniform, out here healing the community one order at a time.

At one point I’m pretty sure the room got brighter. I can’t confirm if the lights changed or if Maria’s love just radiated that hard.

She is the definition of going above and beyond.
She is the reason people believe there’s still good in the world.
She is the unexpected blessing you don’t see coming but desperately needed.

If McDonald’s corporate doesn’t give this woman a raise, a crown, and maybe even a national holiday — I will protest. Peacefully. But dramatically.

Maria R., thank you for treating us with genuine human compassion, real love, and kindness that shook us to our core. You turned a simple food stop into an unforgettable experience, and honestly? You deserve everything good this world has to offer.

McDonald’s, hold onto her tight — because an employee like Maria doesn’t come around often.

Atmosphere: 2

Food: 5

Service: 5

Robert Wolfe

Exceptional service would go back

Atmosphere: 5

Food: 5

Service: 5

Ruby Deliz

I was missing 2 apple pies and medium shake after going threw drive threw so I went in and asked if was rudly treated as if im lieing so I go back to my car grab receipts and the same manager wouldn't even bother coming up to the front I have a feeling its because im a trangender.. but even so I paid for product I didn't receive and was treated as if im a bum ... im a manager my self on 24th and Thomas and I could never

Atmosphere: 2

Food: 1

Service: 1

Everett Tate

People coming in to ask for food and money. I spent more time talking to them than I did my on grandchildren .

Atmosphere: 3

Food: 2

Service: 5

skyler Scherling

Ordered 2 regular McDonald chickens with no lettuce on Tuesday night went to bed then woke up the next morning vomiting currently 20 weeks pregnant and still can’t stomach anything at all or be on my feet for me than 5 minutes.

Atmosphere: 3

Food: 1

Service: 4

Jesus Rios

They are always slow and takes long for your meals when ordered they just have the customer wait for 10-15 minutes when it’s not busy as this store is full of a bunch of slackers as they smelled like weed but it would make sense of why this place is going down hill but I will no longer be going to this establishment any longer looks like they just get any one now

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Quarter Pounder Burger Patty

Kan Gordon

Staff just straight up ignore customers and uber drivers

Sunshine's Orthopathy

McDonald's will not offer the mcclint to the United States Little Wonder the beyond Burger stocks do so poorly on the market. McDonald's also adds animal products to their French fries, not in other countries, I do doordash and Uber eats so I can't give them a bad rating on their service they kill it when it comes to supplying gig workers their orders and the way they package them as well as the cleanliness of their stores. It's just too bad they don't cater to the vegan vegetarian market

Vegetarian options: McPlant UNAVAILABLE
Beef in fries

Dietary restrictions: Unless you want heart disease and diabetes I would not advise going here until they make extreme changes and open up Mr Charlie's or whatever or offer the beyond McPlant they developed for Europeans and Canadians

Kid-friendliness: I think it's extremely unfriendly to children to serve them animal products because it's going to affect their health negatively!

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 1

Service: 5

Silverten

I would do 0 stars if I could...

This is the last time that I use the Drive Thru (if I ever go back to this location) - they don't listen. I ask for something by number they give me the wrong thing. I ask by name they give me the wrong thing. I have been burnt by these clowns too many times now.

Service: 1

Peter M

Sloooooow af most days. No menus inside. Long wait times. Not even fast food anymore. Just a crappy atmosphere. Would rather go somewhere else

Atmosphere: 1

Service: 1

Adan Cruz

Terrible service. Rude in the drive, they don't answer and get angry, the manager instead of helping them supports them. They have no manners, they are disgusting. I never return.

Paul

There were noteworthy communication obstacles when placing our order at the drive-through.

Atmosphere: 1

Food: 3

Service: 1

Djmatch44

I order on the kiosk for a dine in andmyfood never came, I saw other people got their way after I ordered and I when I approached the employee they acted like they didn't know what happened, so I asked for my refund and they were just nasty about the whole thing. I'll never go there again.

Atmosphere: 1

Food: 1

Service: 1

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