Miss Dessert | Phoenix
1335 W Thomas Rd, Phoenix
(602) 283-4066
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Cure spot for boba drinks
Delicious dessert
I used to enjoy visiting Miss Dessert, but unfortunately, my several recent experiences have been disappointing. On multiple occasions, I’ve been informed that they’re out of boba. The same girl consistently tells me they are out, which is puzzling considering that this is something they are known for. It’s like going to a tire shop and being told they don’t have any tires.
To make matters worse, I feel that the staff’s handling of the situation with customers is inadequate. As someone who has worked in restaurant management, I believe the appropriate response would be to acknowledge they are out, apologize, and offer an alternative. If the customer is unsure, offer them a sample. However, when I inquired about the alternatives, and said I wasn’t sure if I would like them as I’ve never tried them before and I didn’t want to get stuck with a drink I didn’t like, I received a blank stare from the same employee.
It’s frustrating that them being out has become a recurring issue even when they are not even close to closing hours, and the staff’s inability to provide satisfactory alternatives is just gonna keep pushing loyal clients away.
I got the boba milk tea and loved it. Tasted like real ingredients nice people and fun inside!
We arrived at 9:00 they turned off the lights and ignored us
Always friendly customer service. Got the passion fruit tea with all the fruit and watermelon. Added mango boba and mango jelly. Brought a friend back who didn't love their Boba last time. They pick the wrong boba. This was the right boba. Turned them into a fan. Loved it. Wish they had more tea options. I'm simple. I just like a mango green tea with mango jelly and mango boba but I'll take this if that's what I can get. It's phenomenally delicious. Definitely coming back for the frozen lemonade going to add some jelly and Boba of course. Miss my boba tea from Colorado this is a real good substitution.
Excellent hidden gem for Thai/asian drinks and desserts. The drinks are lovely in taste and freshness and use some really cool ingredients like sago, palm fruit, basil seeds etc that you don’t often find other places.
The teas are amazing along with the sago bowls.
Love this place. They need more employees
Cozy dessert place with unique fruit drinks & dessert. Plenty of DF options too
I wanted a sweet treat Friday night remembered about Miss Dessert. I searched up their menu to see what I wanted before I got there, noticed they have matcha on their online menu. When I got there, that’s what I asked for, one of their matcha drinks, the lady helping me told me they no longer have that item. I asked her if they ran out of matcha for the day or just completely don’t have that item on the menu anymore? She said they no longer serve that drink at ALL, yet they still had it on the menu inside the store, even admitted to me they needed to cross it off with a sharpie but haven’t. I came here about 2 years ago and got their mega fruit tea which was very delicious but I wanted to try something new. I’m a sucker for boba So I ended up getting the brown sugar latte with boba. I don’t know if I got a bad batch of boba or maybe it was day old boba or something but the boba itself wasn’t good and the latte was just alright. Definitely one of the worst brown sugar milk teas I’ve had and I’ve tried plenty from different places.
Food: 1
Restaurantji Recommends
8/17/24: I have yet to try a boba tea house that I have not wanted to return to and Miss Dessert is no exception. It was fun to pop in this particular Saturday after eating at a sandwich shop down the street.
This location has a decent-sized parking lot in the back, although its menu seemed smaller than the other location we visited. Regardless, this locale had some pretty chic seating with some cool decor inside.
We had a couple good chuckles trying to puzzle out their logo while waiting for our drinks and snow bowl. One of their neon signs looked like a lima bean roasting a marshmallow. :-) We finally asked the gal behind the counter what the heck it was. She explained the jagged character is a durian and the other is a mango. What we took as lima bean roasting is actually the durian and mango taking a selfie. Boy, did we have that wrong! The other signage was them being sucked up into a UFO.
We would both recommend Miss Dessert.
Atmosphere: 5
Food: 4
Service: 5
Orange Bliss is heaven
I love the idea. The desserts are really good and the service is great. Only taking off one star because the space needs to be maintained better. There’s hair on the floors and the seats, the handle on the bathroom door is hard to use, and it’s not very clean overall. Could be 10/10 with a little more care.
Atmosphere: 3
Food: 5
Service: 5
Used to love this place. But the quality and service has plummeted recently. Today, when receiving my bowl I was told there was no spoons. And I was handed a flimsy fork to eat my bowl. I was better off drinking it, which I did. But even the sago in the bowl was rock hard. I recommend the original location only at this point.
It was really slow and there is not much sago in the mango sago. Tasted good tho
Atmosphere: 3
Food: 3
Service: 3
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