Nkechi’s Pot (Nigerian Restaurant)

I love eating here. My favorite Nigerian restaurant to eat at. And I have traveled everywhere around the US. I usually get the beef stew with the fufu and I can’t help myself not to get it. I usually buy it every weekend. They’re very fast a reliable. I’ve never heard anything wrong with my order. The people there are also very nice. But mind you I’ve eaten more than just the beef stew and it is really spicy. I like spicy so I don’t mind. But I’ve been looking on DoorDash and it said temporarily closed. When do you guys open back up because I’ve been craving your food haha.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Swallow, White Rice & Stew

I don’t usually write reviews but this people got on my nerves on multiple occasion so I will write this. I would give zero star if possible.If you value your time DO NOT come to this place. This is the absolute worst business service ever. The first time I placed on order over the phone, I drove over 30mins to go pick up my food I called multiple times but no response. I later received a call that day saying they are already closed and cannot fulfill my order. Why would you take an order if you cannot fulfill it.On another occasion, I placed an online order, drove 30mins to Tempe, only to be informed that they have moved and are no longer in that location. Keep in mind that their online profile, business hour didn’t reflect this change. Their address is still the same. There is absolutely no regard for their customers. Please STAY AWAY.

Service: 1

DO NOT ORDER FROM THIS PLACE. IT IS CLOSED DOWN BUT STILL ACCEPTING ORDERS. PLZ DONT WASTE YOUR TIME TOOK ME 5 DAYS TO GET MY 103$ ON A ORDER THAT I

Atmosphere: 1

Food: 1

Service: 1

This was my first time trying egusi soup and fufu and it was bomb I though I could finish the whole thing but my eyes are bigger than my stomach lol I definitely had to get the hang of eating fufu and take smaller prices because I’m not really use to just swallowing food while but it was

Atmosphere: 5

Food: 5

Service: 4

I was so disappointed by this restaurant. I love Nigerian food, but this was unfortunately not good. I was so excited to try it. The rice was unfortunately very oily, and the chicken that we got was very dry.

Food: 1

Service: 2

The best Naija food in the area! Abeg o please visit this restaurant!! Very proud of my Nigerian people bringing this good food to Arizona! You will not be disappointed!! Try the jollof rice with Turkey or the okra soup and fufu!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Okra Soup

They have the best Egusi stew, I’ve tried so many places and wanted to like other places more bacías nkechis pot is so expensive but the truth is these other restaurants can’t compare. Nkechis pot is the best and worth

Food: 5

Service: 5

Recommended dishes: Swallow

Today’s meal was not a 5 star , this is the only African restaurant I eat from and today was a totally, totally low blow. The rice didn’t even taste like Jollof rice , I ask for extra spicy and it seem like they were being cheap to spice up the food, the egusi soup was oil down and a bit salty, it stated we would wait 15 to 26 mins , we end up waiting over an hour, come on Nkechi who ever is in the kitchen today was not giving African Nigerian authentic taste

Food: 1

Service: 2

Exceptional taste and the portion sizes can feed 2 conveniently. The Egusi and fufu is always my go to choice everytime but I also like trying others too. Nkechi's Pot is my number 1 spot for Nigerian food in Phoenix.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Just Soup, Side Soup, Swallow, Fried Plantain, Stewed Fish, Okra Soup, Just Jollof Rice, Banga Soup, Ogbono Soup, Meat Pie, Jollof Rice

I am a Nigerian and I can vouch for the authenticity of the place. Egusi with fufu brought back the food memories of home. Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Just Soup, Side Soup, Swallow, Fried Plantain, Stewed Fish, Okra Soup, Just Jollof Rice, Banga Soup, Ogbono Soup, Jollof Rice Party w Plantain Chicken, Meat Pie, Jollof Rice & Tin'z' w Plantain & Chicken, Jollof Rice & the Sea w Plantain & Fish, Ogbono Soup & Beef w Poundo or EBA, Jollof Rice

Nkechi's pot, you've won my heart! The egusi soup and fufu is a must try. Will definitely

Atmosphere: 5

Food: 5

Service: 5

The only reason I didnt give a 5 star rating on the Egusi Soup, is it was too hot to eat. I dont mind a little heat, I like to enjoy tasting & eating my food without the inside of my mouth on fire. Other than that food is Excellent ... please cut out some of the heat out for a person to enjoy. I enjoy Nigerian food. The price is good.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fried Plantain

I drove all the way on the other side of town 45 minutes and put Fufu down in my order to not get any but, rice! My order was pointless and was a total waste of my drive. I also saw the option where it said add double Fufu didn’t want double Fufu I am just a single person ordering for myself. so I figured it came as a meal because it came with a side of rice and a drink. If it wasn’t apart of that option a suggestion I would do is add that in the description next to your soups. Totally disappointed I even added a little description w/ Fufu in my receipt. ?To respond back to your comment you should add in your description that Pepper Soup does not come with Fufu you have to separately buy it when technically it is a meal and should come with Fufu. That makes absolutely no sense I will be calling because I called way before hand to let you know what I wanted let alone to even get a messed up order doesn’t matter. It should have came with Fufu every African restaurant I’ve been to all my orders have came with Fufu!It wasn’t a substitute its a meal and Fufu comes with Pepper Soup.

I tried something new that I wasn’t sure I would like typically at restaurants it’s not problem exchanging food for something you like. I tipped and am a regular customer instead of just telling me no they couldn’t exchange my order which is in itself unethical and unprofessional I had three people come out explained the story 3 times before getting on the phone with the own for her to say no why did I have to go through that to be further more disappointed? Like I feel like if you can’t afford to exchange your customers food to something they like you shouldn’t have a food business especially in America that’s the bare minimum you can do for a customer no one should want their customers disappointed you choose put your business first before your customer but without customer supporting you, you would have nothing not to mention I drove 40 minutes here the building is so hot and the owner is cheap. In America at any restaurant which I am sure you have been there you can exchange food. Shame on you and your staff this was very unprofessional and disappointing. Hope it was worth it now you have a 1 star had you put your customer first you would have a different outcome like me giving you 5 starts I will not be returning best of luck

I am very disappointed and dissatisfied with the customer service at this establishment. Beware if you are not familiar with the food because especially if it’s your first time dining then you will not be able to exchange. The main issue was the staff and management. The staff came across as very unprofessional when one of the workers there was asked if an order could be exchanged for something more filling, mind you the original order was not touched, instead of simply stating that due to policy he was unable to make the exchange, which is completely fine, he instead wasted my time by going through the food for whatever reason then calling another employee from the back to, I suppose, take a look at the food too. Then after all that he calls his manager and speaks to her for a few minutes then proceeds to hand his cellphone over all for the manager to reiterate what she said to him to repeat again and she said no. That was very unprofessional and unnecessary. Why not just say that in the first place? However, I am use to restaurants regardless of whether they are 5 star or a fast food establishment they are always able to make an exchange if you’re dissatisfied with your order. Regardless customer service at this restaurant needs to improve to a far more professional level. Very disappointing experience overall.