Okay, so we've ordered her the past year and a half and haven't had any issues other than the old man cook being completely drunk on the job handing out orders. I had ordered fried rice yesterday about 9 o'clock. Got home and started to eat some of it and bit into egg shells. We called them a few times and no answer as they were closing. So we kept the receipt and the food in the bag which is in the pic. We called the next day and explained what happened. They said bring it in which we did with the receipt. They started giving us attitude and said they couldn't do anything. All we wanted was the dish remade or something else as we spent 10-12$ on this trash that had egg shells. There salmonella amd other food born illnesses that could come from the eggshells in the food. The workers were rude and said it wasn't their issue. Very unprofessional, do not eat here. After the drunk cook tried to hit on my kids mother last time I let it slide because I liked the food back then but now it's crossed the line. Get a better manager and if the main chain company sees this ya'll need to check on this location and the way its been running.
Orange Chicken had a little crisp crunch to the outside unlike most that's soggy. Very good.
Akili M.
The first time I came here the food was great. Today was my second time and the food was great but the service was terrible! I got a Philly roll which "typically has salmon in it but this one had crab. I asked the staff (who was ignoring me) if I could get a different roll and he was so concerned about the extra dollar and refused to make a new one or give me a refund. I wish I could tell the whole story but I don't recommend going here if you value good customer service.
Rebecca Mancia
Found a bug in our food and was then refused a refund.
Scott Ross
Don't eat here unless you like roaches with your food. Disgusting. Needs to be shutdown.Parking: none
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poke Bowl
Rebecca M.
Found a bug in our Pad Thai and was then denied a refund. From looking at other reviews it seems we aren't the only ones to find disgusting bugs in the food.
Princess Dria
Literally don’t ever go to this location. I placed my order over the phone before work & Ubered all the way there just for them to be closed. It’s 5:15pm on a Saturday.
Atmosphere: 1
Food: 1
Service: 1
PikaGelly
First time coming here with my sister, and it was very quiet and clean inside(more spacious than expected)The food was awesome and filling, I’d just say that the nigiri plate isn’t for first time sushi eaters like me b/c that was a LOT to handle. Spicy roll though, great. Always try the orange chicken at any establishment that offers it to test theirs out, and with the rice, it was crispy and delicious.The fried rice was well portioned and dumplings came out crispy, although I’d thought they’d needed a lil bit of seasoning or, in the case of the rice, a protein to accompany it to give it that ~ummph~. But otherwise they were good.Saw a few reviews about the approachability or service from the counter, and yes it was a lil too quiet of an interaction, compared to say other places where they appear giddy and ready to talk to you. However, they were polite from what I’d gotten and they were right to the point with order taking, making sure you got what you want in an orderly fashion.I believe that yes, hospitality is a key role in the continuation of a customer to business relationship, and I think they do that in their own manner that some may or may not like.Overall, I’d think I’d come back, maybe not get the nigiri until I’m ready haha. But I’d give this a try for Asian cuisine.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Orange Chicken Bowl
ayoki jenkins
The food is good and the prices aren’t
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Broccoli Beef, Cream Cheese Rangoons, Beef and Broccoli
Michael Denham
I ordered to go. When I got home I found my sashimi platter in-between two hot dishes i ordered. Raw fish should always go at the bottom, because heat rises. This is sushi basics. Very disappointed because this could cause serious health issues. Won't go back to this location if they don't understand basic food safety.
Really great food quick at a great price!Parking: Parking available steps away
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Beef Ramen
Clayton Karas
( I don’t know his name so I’m going off description ) I find the Asian guy with the backwards baseball cap to be rude, uninviting and oblivious to even try to multitask or acknowledge someone standing there.He completely ignores people until he’s ready to deal with them.(This is not a one time incident either)Observation:Sometimes I find the chicken meat in the orange chicken bowl to be in the texture of being chicken skin and not chicken meat.One time I even asked about it and when I got my food the meat was completely different in texture, having actual chicken meat in itThe bowls start off at $8, so guess I can’t expect much.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Orange Chicken Bowl
Justin Hunt
Placed an order on Uber Eats for NoRa Asian fresh was my first time ordering with this restaurant food was amazing very happy with everything unfortunately an item was missing from my order I went to the store let them know about the situation and they made sure I left satisfied definitely got a customer out of me very happy with the service great food great people will definitely be back thank you!
I ordered a shrimp miso ramen and there was a baby roach in there. I noticed it after eating more than half of the bowl. I thought maybe they used it to garnish, but I doubt it.
Okay, so we've ordered her the past year and a half and haven't had any issues other than the old man cook being completely drunk on the job handing out orders. I had ordered fried rice yesterday about 9 o'clock. Got home and started to eat some of it and bit into egg shells. We called them a few times and no answer as they were closing. So we kept the receipt and the food in the bag which is in the pic. We called the next day and explained what happened. They said bring it in which we did with the receipt. They started giving us attitude and said they couldn't do anything. All we wanted was the dish remade or something else as we spent 10-12$ on this trash that had egg shells. There salmonella amd other food born illnesses that could come from the eggshells in the food. The workers were rude and said it wasn't their issue. Very unprofessional, do not eat here. After the drunk cook tried to hit on my kids mother last time I let it slide because I liked the food back then but now it's crossed the line. Get a better manager and if the main chain company sees this ya'll need to check on this location and the way its been running.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Rice, Orange Chicken Bowl
Orange Chicken had a little crisp crunch to the outside unlike most that's soggy. Very good.
The first time I came here the food was great. Today was my second time and the food was great but the service was terrible! I got a Philly roll which "typically has salmon in it but this one had crab. I asked the staff (who was ignoring me) if I could get a different roll and he was so concerned about the extra dollar and refused to make a new one or give me a refund. I wish I could tell the whole story but I don't recommend going here if you value good customer service.
Found a bug in our food and was then refused a refund.
Don't eat here unless you like roaches with your food. Disgusting. Needs to be shutdown.Parking: none
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poke Bowl
Found a bug in our Pad Thai and was then denied a refund. From looking at other reviews it seems we aren't the only ones to find disgusting bugs in the food.
Literally don’t ever go to this location. I placed my order over the phone before work & Ubered all the way there just for them to be closed. It’s 5:15pm on a Saturday.
Atmosphere: 1
Food: 1
Service: 1
First time coming here with my sister, and it was very quiet and clean inside(more spacious than expected)The food was awesome and filling, I’d just say that the nigiri plate isn’t for first time sushi eaters like me b/c that was a LOT to handle. Spicy roll though, great. Always try the orange chicken at any establishment that offers it to test theirs out, and with the rice, it was crispy and delicious.The fried rice was well portioned and dumplings came out crispy, although I’d thought they’d needed a lil bit of seasoning or, in the case of the rice, a protein to accompany it to give it that ~ummph~. But otherwise they were good.Saw a few reviews about the approachability or service from the counter, and yes it was a lil too quiet of an interaction, compared to say other places where they appear giddy and ready to talk to you. However, they were polite from what I’d gotten and they were right to the point with order taking, making sure you got what you want in an orderly fashion.I believe that yes, hospitality is a key role in the continuation of a customer to business relationship, and I think they do that in their own manner that some may or may not like.Overall, I’d think I’d come back, maybe not get the nigiri until I’m ready haha. But I’d give this a try for Asian cuisine.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Orange Chicken Bowl
The food is good and the prices aren’t
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Broccoli Beef, Cream Cheese Rangoons, Beef and Broccoli
I ordered to go. When I got home I found my sashimi platter in-between two hot dishes i ordered. Raw fish should always go at the bottom, because heat rises. This is sushi basics. Very disappointed because this could cause serious health issues. Won't go back to this location if they don't understand basic food safety.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Salmon ? bowl was amazing ?
Atmosphere: 5
Food: 5
Service: 5
Really great food quick at a great price!Parking: Parking available steps away
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Beef Ramen
( I don’t know his name so I’m going off description ) I find the Asian guy with the backwards baseball cap to be rude, uninviting and oblivious to even try to multitask or acknowledge someone standing there.He completely ignores people until he’s ready to deal with them.(This is not a one time incident either)Observation:Sometimes I find the chicken meat in the orange chicken bowl to be in the texture of being chicken skin and not chicken meat.One time I even asked about it and when I got my food the meat was completely different in texture, having actual chicken meat in itThe bowls start off at $8, so guess I can’t expect much.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Orange Chicken Bowl
Placed an order on Uber Eats for NoRa Asian fresh was my first time ordering with this restaurant food was amazing very happy with everything unfortunately an item was missing from my order I went to the store let them know about the situation and they made sure I left satisfied definitely got a customer out of me very happy with the service great food great people will definitely be back thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Cheese Rangoons, Mongolian Beef
I ordered a shrimp miso ramen and there was a baby roach in there. I noticed it after eating more than half of the bowl. I thought maybe they used it to garnish, but I doubt it.
Atmosphere: 1
Food: 1
Service: 1