Novel Ice Cream

1028 Grand Ave #6, Phoenix
(602) 579-7773

Recent Reviews

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Morgan Dibble

Great icecream, donuts, and flights!!

Nikola Janevski

I was visiting Sedona and Phoenix from Boston and I accidentally discovered this place. It's one of the best ice creams I've ever tasted and I've tasted a lot of ice cream. Also it's pretty reasonably priced even cheap I would say. I highly recommend it!

Duane DePhillips

Great little ice cream shop. All the ice cream is made on site and several options available. Their specialty is a donut ice cream sandwich. The donut is aglazed donut cut in half with your choice of a scoop of ice cream and optional toppings. There's patio outdoor seating in a relaxed environment. This is one place we'll visit again for an ice cream donut sandwich treat.

Candy And Cones

Never disappoints. Delicious!

Christy Carpenter

The ice cream here is always amazing, and the rotating menu keeps things exciting. The place has a fun vibe with super friendly staff. Definitely sample a few flavors before you decide totally worth it!

Brynne Reed

People who knew Novel prior to the ownership change are well aware the quality of the experience has declined precipitously.

- specialty rotating flavors are consistently disappointing now. The award winning ice cream chef that used to craft flavors left with the change in ownership
- raised prices well beyond what could simply be brushed off as “inflation”. The new owner clearly is in it to make $$$….thats his prerogative, but the prior owners clearly were more so in it for the community and that’s made it special.
- $0.75 cents for sprinkles is wild. The owner told me they used “premium ingredients which cost extra”….dude you use common household cereals lol.

The quality of the core flavors and dough melts remains solid but this ice cream shop used to be so much better. I recommend Sweet Republic to people now instead.

Hannah Beziou

This Novel Ice Cream Location is my absolute favorite. The little Red House adds character, nostalgia, and adds the perfect combo to the best tasting ice cream. One of my favorite spots to hang out, get some sugar, and the workers are so kind!!

Tanner Grose

The greatest thing I have eaten all year was ice cream from this place, get in the car! Go!
Had the toffee bourbon flavor of the employee rec. in a donut, free topping comes with, about $9 with tip. The audio of me eating that would get FCC fined so much, it was a good size dessert as well. Super fast and easy service, felt like a classic ice cream window and they probably beat out all the dairy farms I grew up next to with the flavor, maybe even all the pastry chefs I worked with/for. Great patio space.
Congrats across the board Novel

Nathan Harris

Great ice cream

kavin raval

The place will be crowded so keep that in mind before going. The people are really good . The location has its own vibe and looks amazing. This is a good spot to hangout with friends and family

Matthew Sennet

Great ice cream and selections.

R F

Thai ice cream was amazing. Such a cute outdoor area and delicious ice cream.

Kyle Kyle

Best ice cream in town!!!!

Chris Griffiths

Wasn't able to wait in an extremely long line that I was definitely not expecting but I've been here many times and it's beyond words. You have to try it yourself & I suggest ordering something you normally wouldn't. I've never been disappointed with anything they've served me. I'll never forget the bread pudding ice cream or Fat Elvis. EVER. Fantastic place that has been discovered by many & they deserve it. See you soon, but it will definitely be around closing time so I don't have to wait in the long line of future addicts!

mayra navarro

I had a great experience; my ice cream donut sandwich was delicious. The guy who took my order was very kind, the service was fast, and my donut was fluffy and fresh.

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