Olive Garden Italian Restaurant

2501 W Happy Valley Rd, Phoenix
(623) 434-4664

Recent Reviews

Sort by
Sean Murphy

WORST PLACE EVER

Atmosphere: 1

Food: 1

Service: 1

Charles Brumley

Why you should visit this Olive Garden: friendly greeting upon entering, decor is like all Olive Gardens warm and the aroma of Italian food. Great service, good food, well laid out with a roomy feel.
I chose to sit at the bar, Emma greeted me with a friendly smile, handed a menu to me and asked about a beverage to start. I chose Calamari as a starter, which was good. Sauces were very good. I asked for a Blue Moon and a water. Emma recommended the Shrimp & Chicken Carbonara (sauce was excellent)!! It came with their house salad and breadsticks which is always good. A lot of food, so I took some home. Emma is very courteous, attentive, making sure I was doing okay, great bartender and server. My overall experience was excellent!! I highly recommend visiting this OG..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Alfredo, Salad and Bread Sticks, Breadsticks, Calamari, Zuppa Toscana, Shrimp Carbonara, Never-Ending Soup Salad \u0026 Breadsticks

McKayla McClure

We had an amazing experience at Olive Garden thanks to the incredible customer service from the manager, Joe, and our server, Kim. We were seated near other guests who made unkind comments about my 4-year-old child, who has ASD, being too loud. It was an uncomfortable situation, but Joe and Kim handled it with so much compassion and professionalism.
They quickly moved us to a new table without hesitation, were extremely apologetic, and made sure we felt welcomed and supported. They went above and beyond which truly meant a lot to our family. Kim was attentive, kind, and patient throughout the entire meal, and Joe checked on us personally to ensure we were okay. Their empathy and understanding turned a stressful moment into a positive experience. This is exactly the kind of service that keeps families coming back. Thank you both for treating us with such respect and care.

Atmosphere: 5

Food: 5

Service: 5

Angelo Di Rupo

Don't come here with a large group. They assigned 1 waitress for 3 tables with over 20 people. Even the lady did great it took over 3 hours to eat and pay

Atmosphere: 3

Food: 4

Service: 1

Tabatha

I felt we were seated with the Loud people because we have 2 small kids. It was hard to enjoy our meal because of the people around us. I happened to use the rest and there were plenty of other seating options.

Atmosphere: 3

Food: 5

Service: 4

jerianne jackson

Pretty good this time. Great prices I just ordered the spaghetti meatballs

Atmosphere: 4

Food: 4

Service: 4

Maya Manumaleuga

We came to this location last week and today but had 2 very different experiences. Last week we had a sweet waitress with a black ponytail who went above and beyond to make sure we had a good experience. She made sure we had more than enough breadsticks and soup, had a smile the entire time, didn't stop grating cheese till we thought it was enough, let us enjoy our time and at the end told us to not worry about a tip. (we still stipped over 20%). Today our waiter Jeff gave us barely any breadsticks, seemed irritated, didn't offer refills, stopped grating cheese even though I still wanted more, and at the end of all of That, I only had a 5 for the tip. So I said out loud how I felt bad to my friend and assuming he didnt see the money on the table because he was rude and said “you CAN’T even throw me a TIP“. I work in food service so I understand the frustration of a $0 tip but that service was worth a $0 tip and I still gave all I had for a tip just for him to say that. Besides that, the Food was pretty good and our other server. The place is nice.

Atmosphere: 5

Food: 4

Service: 2

Recommended dishes: Chicken Gnocchi Soup, Unlimited Soup, Breadsticks

Liz Lee

Busy New Years Eve visit. Friendly staff. Great communication. They were super busy and communicated the expectations well. Who doesn't love the salad? Three generations and we all loved our meals.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Lasagna Dinner, Salad and Bread Sticks, Meat Sauce, Chicken Alfredo

Lionel Puhuyesva

Food was great and our server Megan was awesome!

Atmosphere: 4

Food: 4

Service: 4

Billy Eckle

I loved it, food was delicious the atmosphere felt great but even better safe. Anyway it really wasn’t that busy so I got my tables Appetizers in like 3 minutes which was good. Then mainly why this is 4 stars is because it was way less busy than most of the time but still busy so I just automatically assumed that the food would come quick. SPOILER IT DIDNT. It took like 25 minutes. The staff was good ESPECIALLY our sever Jake, but I do want to say sometimes it felt like they just weren’t in a rush to get you served or staff mainly the person cleaning was spaced out for a few seconds. In all the food was great but needed to come faster.

Atmosphere: 5

Food: 5

Service: 4

Valerie Massey

Food is consistently good. Feel like the portions have reduced a bit in size but overall still a nice experience. Atmosphere could use an update. Feels exactly like it did 20 years ago.

Atmosphere: 3

Food: 4

Service: 4

Shar

I placed a togo order, and I was there on time for my pickup. I follow the instructions, check in so they know I've arrived, put the space number in, and wait. And wait, and wait! So, I call them after 15 mins, and they ask if I've checked in, I said yes, 15 mins ago. So, they said, oh, ok. I'll bring your food out. I get my food, and the pasta is dry when I get home. Hardly any sauce on any of our pastas. Even after paying extra for extra sauce for all 4 of our pastas. And, the chicken was extremely tough. It pisses me off, because I tipped 20% on a take out order, and the service and food sucked! We normally eat at this restaurant all the time, and the food and service are normally great! My advice, don't order takeout!

Food: 3

Service: 2

Dripthany

There was no wait and many tables open but it still took a very long time for our water to even come. We waited at least TWENTY MINUTES to even get breadsticks! Food was good prices not bad and water tasted wierd… our food arrived and it was great… we got tour of Italy, fetuchinni Alfredo, many breadsticks, salad, a variety of soups, and 2 soegetti with meat sauce (one w/ meatballs) the best thing to get on the menu is the build your own pasta for $13 because you get free soup or salad and breadsticks with that!

Parking: Good amount of spots but many cars

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Chicken Parmigiana, Lasagna Dinner, Salad and Bread Sticks, Meat Sauce, Unlimited Soup, Breadsticks, Tour of Italy

Danielle

It was a good experience overall. About what you would expect from Olive Garden! We had a chicken alfredo tortellini dish. It was good, heavy, and a lot of cheese, but yummy.

Atmosphere: 4

Food: 4

Service: 4

Cliff Gleason

My food was just warm, but the waited was very good.

Atmosphere: 3

Food: 3

Service: 5

Loading...