Very welcoming when you go in. The workstation seems a little congested, too many employees in a small area behind the registry. It allows too much interaction and loses focus of the customer. The order should be the name based in that number based it causes a lot of confusion, especially when orders are being called mix matched Example order number 14 was Way after order number 17 18 19. I still don’t think that there should be seven or eight employees behind the register area as it’s a small area and only three in the cook area. If that’s the case, I think that the employee should be bringing the food to the customers even if it’s good to go and or Diane . If the names can be called, that would help alleviate a lot of confusion within the store. Other than that, the food is great they take their time with making your order and making sure that it’s correct.
Molly Devine
Food was alright. i got more cabbage heads and huge pieces of it than the actual meat itself. was served cabbage heads in my meal. ten disappointing
Atmosphere: 3
Food: 2
Service: 3
AzRael White
Pretty good food. Service is excellent. Calm and quiet. Pretty chill. Definitely will come back. Thank you
Andrea and Jesus, the manager, were wonderful at handling my order issue and they were very respectful and did right by their customer! Definitely loyal to this location :)
Atmosphere: 4
Food: 5
Service: 5
Calvin Lopez
We love Onos! The food has always been great and the portions are good. I must saw however they dont serve the steamed cabbage and now you have to pay for it. Watta jip..
Atmosphere: 4
Food: 4
Service: 4
Danielle Lyric DuDoit
They have several new employees with positive attitudes everyone greeted me with Aloha welcome in. I said Aloha right back. The cooks name is Ramon who hooked up my cabbage like back home in Hawaii. I'm part Hawaiian and this is as close to home as it gets. Thank you all I will be a weekly regular and Ramon is my new best friend he needs a raise.
Atmosphere: 5
Food: 5
Service: 5
Cynthia Brown
Arrived near closing time and the food was amazing!! Definitely going back!
Atmosphere: 3
Food: 5
Service: 5
Goofy Son
Always delicious and took food to go. Yum
Atmosphere: 5
Food: 5
Service: 5
Nick Wright
Food was meh. The meat was okay but there wasn’t much of it. The salad was kind of weird. Definitely not worth the money. Will not return.
The bathroom was disgusting as soon as they opened. Got there right at 11 and the toilet was already full of green bodily excretions. Somebody needs to see a doctor.
No extra napkins out to get. Just felt dirty.
Atmosphere: 3
Food: 2
Service: 4
Qamara Black
The cashier smiles but is hard to hear and doesn't have much personality nor does she offer much help. She'll answer your questions and she's nice enough but it behooves you to look at the menu on line first.
The chicken is so juicy you won't believe it. The beef was a little dry this time but it is usually on point. The musubi was perfect as usual.
The dining room tables were all clean! And there are both high and low tables available as well as booth like seating.
-Nice venue -Good service -Overpriced, low-quality foods with excessively fatty, gristly meats
Atmosphere: 4
Food: 2
Service: 4
Karen D
I can always go for Ono Hawaiian! Consistently good, my favorites are the chicken katsu & the beef kalbi shortribs, while my family likes the fish and the chicken teriyaki. The staff are generally well trained & professional, and the dining area and restrooms are always clean. Definitely try this place for a good reminder of the Islands!
Love it! The food is always fresh. The establishment is clean and the service was acceptable.
Atmosphere: 5
Food: 5
Service: 5
Jaime Reyes
We live 15 - 20 mins from this location. I order online to make sure everything I am ordering is correct and to have everything ready to go once I arrive. I shouldn’t have to double check my order open every bag and box to make sure all that I ordered is there. It’s is so disappointing driving so far to get home and see that I didn’t get what I ordered and then on top of that have to call and ask for them to make it right and they just offer to come and get the rice they forgot. Management needs to make sure their people that are packaging the ordered triple check beforehand. Lastly how are you going to get upset with me on the phone when I am just asking to make it right, insinuating I am lying that they forgot something. Moral of the story make sure you dig through your meals before you leave to make sure they can get it right.
Pa change your oil, for $13 a plate my fish should not look like this
Tonya Norris
Dirty inside. Meats bbq chicken and the fish tasted old dry tough. As if rewarmed. The macaroni salad was the only thing worth eating.
Very welcoming when you go in. The workstation seems a little congested, too many employees in a small area behind the registry. It allows too much interaction and loses focus of the customer. The order should be the name based in that number based it causes a lot of confusion, especially when orders are being called mix matched Example order number 14 was Way after order number 17 18 19.
I still don’t think that there should be seven or eight employees behind the register area as it’s a small area and only three in the cook area. If that’s the case, I think that the employee should be bringing the food to the customers even if it’s good to go and or Diane . If the names can be called, that would help alleviate a lot of confusion within the store. Other than that, the food is great they take their time with making your order and making sure that it’s correct.
Food was alright. i got more cabbage heads and huge pieces of it than the actual meat itself. was served cabbage heads in my meal. ten disappointing
Atmosphere: 3
Food: 2
Service: 3
Pretty good food. Service is excellent. Calm and quiet. Pretty chill. Definitely will come back. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Hawaiian BBQ Beef, Macaroni Salad, Teriyaki Chicken, Ribs, Chicken Combo, Chicken Katsu Plate, Beef Combo, Island Fire Chicken, BBQ Beef, Hawaiian BBQ Mix, Hawaiian BBQ Chicken
Andrea and Jesus, the manager, were wonderful at handling my order issue and they were very respectful and did right by their customer! Definitely loyal to this location :)
Atmosphere: 4
Food: 5
Service: 5
We love Onos!
The food has always been great and the portions are good. I must saw however they dont serve the steamed cabbage and now you have to pay for it. Watta jip..
Atmosphere: 4
Food: 4
Service: 4
They have several new employees with positive attitudes everyone greeted me with Aloha welcome in. I said Aloha right back. The cooks name is Ramon who hooked up my cabbage like back home in Hawaii. I'm part Hawaiian and this is as close to home as it gets. Thank you all I will be a weekly regular and Ramon is my new best friend he needs a raise.
Atmosphere: 5
Food: 5
Service: 5
Arrived near closing time and the food was amazing!! Definitely going back!
Atmosphere: 3
Food: 5
Service: 5
Always delicious and took food to go. Yum
Atmosphere: 5
Food: 5
Service: 5
Food was meh. The meat was okay but there wasn’t much of it. The salad was kind of weird. Definitely not worth the money. Will not return.
The bathroom was disgusting as soon as they opened. Got there right at 11 and the toilet was already full of green bodily excretions. Somebody needs to see a doctor.
No extra napkins out to get. Just felt dirty.
Atmosphere: 3
Food: 2
Service: 4
The cashier smiles but is hard to hear and doesn't have much personality nor does she offer much help. She'll answer your questions and she's nice enough but it behooves you to look at the menu on line first.
The chicken is so juicy you won't believe it. The beef was a little dry this time but it is usually on point. The musubi was perfect as usual.
The dining room tables were all clean! And there are both high and low tables available as well as booth like seating.
All in all a good dining experience.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hawaiian BBQ Beef, Macaroni Salad, BBQ Chicken, Ribs, Chicken Combo, Beef Combo, Hawaiian BBQ Mix, Kalbi Short Ribs, Hawaiian BBQ Chicken
Restaurantji Recommends
-Nice venue
-Good service
-Overpriced, low-quality foods with excessively fatty, gristly meats
Atmosphere: 4
Food: 2
Service: 4
I can always go for Ono Hawaiian! Consistently good, my favorites are the chicken katsu & the beef kalbi shortribs, while my family likes the fish and the chicken teriyaki. The staff are generally well trained & professional, and the dining area and restrooms are always clean. Definitely try this place for a good reminder of the Islands!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salad, Teriyaki Chicken, Kalua Pork, Crispy Shrimp, Chicken Katsu Plate, Kalbi Short Ribs
Love it! The food is always fresh. The establishment is clean and the service was acceptable.
Atmosphere: 5
Food: 5
Service: 5
We live 15 - 20 mins from this location. I order online to make sure everything I am ordering is correct and to have everything ready to go once I arrive. I shouldn’t have to double check my order open every bag and box to make sure all that I ordered is there. It’s is so disappointing driving so far to get home and see that I didn’t get what I ordered and then on top of that have to call and ask for them to make it right and they just offer to come and get the rice they forgot.
Management needs to make sure their people that are packaging the ordered triple check beforehand. Lastly how are you going to get upset with me on the phone when I am just asking to make it right, insinuating I am lying that they forgot something. Moral of the story make sure you dig through your meals before you leave to make sure they can get it right.
Pa change your oil, for $13 a plate my fish should not look like this
Dirty inside. Meats bbq chicken and the fish tasted old dry tough. As if rewarmed. The macaroni salad was the only thing worth eating.
Atmosphere: 1
Food: 1
Service: 1
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