Ono Hawaiian BBQ

4950 N 99th Ave, Phoenix
(480) 697-4390

Recent Reviews

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Aureliano Mendez

Fast clean and friendly

Atmosphere: 5

Food: 5

Service: 5

Shrek

I personally enjoy the food. One thing I just don't get it's an Hawaiian food and mexicans make the food ?. So I took one good friends to eat it was their birthday so I decided why not Ono Hawaiian food. We got there and sadly one of the employees would not stop staring at my friends. They both know I am a little loud and arrogant at times.
So, this employee kept staring at my friends because he is white and his wife is black. They are older than me, they both knew since I was 15 yrs old. Both of them are I their 70's. I see them like every day, do things for them without me asking or then telling me like yard work or take their garbage bins out for them stuff like that.
Anyway back to Ono, I didn't appreciate the employee staring the entire time. I told the manager to watch his employee just staring at my friends..the place is ok to eat, food is good

Atmosphere: 4

Food: 5

Service: 1

Alfred Chavez

Best teriyaki chicken love the maccaroni salad

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Katsu, Make It a Combo

Shandon Sullivan

Great fresh foods served with care. The food takes a bit longer if they are busy but it is worth the time.

Atmosphere: 5

Food: 5

Service: 3

walter crabtree

The katsu was over cooked.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Katsu

Jose Ruiz

I paid for chicken teriyaki and I didn't get it.

Atmosphere: 3

Service: 3

mymy cov

Every time I've gone here it's always something, I go because I know not everyone is the same but this place it seems like they hire people that don't care., I found a hair in my meal, everytime I've gone they can never hear me and the chicken is either too cooked and dry or raw.

Atmosphere: 1

Food: 1

Service: 1

Danielle Tejada

Don't go through their drive through. They have 2 lanes and no one took orders from the other lane. 4 cars that were behind me ordered and I couldn't leave because, drive thru - one way in and one way out. I love their other locations. Go there. Not there.

Service: 1

gritzdawg

Lady who was behind the counter tonight (9.24.24 1900) offered exceptional service, we are grateful!

Atmosphere: 5

Food: 5

Service: 5

N Aguirre

Staff was super nice and helped me pick out the best options for me. Food very fresh. GOOD SPOT. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Teriyaki Chicken Plate

Rose Gonzalez

I love it here ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Teriyaki Chicken Plate, Family Meal, Make It a Combo

Geneva Ballerstein

Love this place!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Make It a Combo

Avelardo Rojas

Excellent ?

Atmosphere: 5

Food: 5

Service: 5

Otilia Cuevas

I used the drive through window after a gym session at about 9:15. The order took approximately 38 minutes. After waiting in the car I finally got my order and went home only to find out there was no salad dressing on my salad.

Atmosphere: 2

Food: 4

Service: 2

Itzel Cardenas

I ordered through the drive thru and the girl who took my order named Elizabeth was rude I asked for my food a certain way and then she proceeded to explain that the way I ordered it meant something else in a way that made it seem like I was dumb for ordering a certain way. It is okay for her to explain it but she can be nice and not talk in a degrading tone. When I arrived to the window I was getting my card so I didn’t realize she was already there and she stood there gave me a dirty look then she asked if I wanted sauce and didn’t even let me finish speaking and I was not able to say how many sauces I wanted. The food was good the service was not.

Atmosphere: 1

Food: 4

Service: 1

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