Panda Express

4750 S 48th St SUITE 121, Phoenix
(602) 437-1616

Recent Reviews

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Free Dance Gypsy

Freshest Panda Express ever. Great service. Clean. I would drive the extra mile to go here.

Atmosphere: 5

Food: 5

Service: 5

Jeremy Monce

So the food was great although my order did take a little bit longer to come up than it should have but that's not my big complaint.

I just watched a woman pull up in a power scooter and could not open the door by herself and someone else had to come open the door for her. I noticed that your front door has the handicap logo stamped on it but yet there's no button to push to automatically open the door. What gives?

Wheelchair accessibility: As of right now, misleading. Has the handicap logo stamped on the door but no system to assist in opening the door...

Atmosphere: 3

Food: 5

Service: 3

Kevin Pala

They took a long time to attend

Thomas Hooper

They weren't open

Atmosphere: 1

Food: 1

Service: 1

Sal Martinez

I come here at least 4 times a month and they are always out of super green and tea not happy waiting 10 min on food when your on the go!

Atmosphere: 5

Food: 3

Service: 4

Vaneesha Key

Was there for an interview. Arrived first, she made me 3rd to get interviewed, after 2nd interviewer she tried to make me 4th. Thought that was kind of unprofessional

Concerned Future

I have to say that Panda Express makes the worst kung pow chicken I have ever eaten. No sauce and flavourless. All rice and no meat. Won't go back again.

Atmosphere: 3

Food: 2

Service: 4

Vicente Hernandez

Have never had a bad experience her ever till today! Melinie G has got to be the worst person to have ever worked there.i struggled to reach the machine to pay with my phone , she even made me reach basically in the window to get my food. Just a rude person probably would a great idea not having her be the person to great or assist customers. Best part was the burnt food I got just a great experience. Never coming here again

Atmosphere: 1

Food: 1

Service: 1

antonio perez

Ok they forgot part of my order. It wasn't even busy there this day. I'm not going all the way back after work going home just to have my order corrected. It should be right the first time every time.

Atmosphere: 1

Food: 3

Service: 5

Todd Metivier

Decent lunch for the price. My only issue is the surprise pricing at the register on what you choose for your plate. It can add up if you choose what is considered "premium".

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Build Your Own Bigger Plate - 1 Full Side

Nghia Phan

Order online at 2pm and 2h30 go pick up at need to wait 20min for my food and the employer with bad attitude never come back this place

Atmosphere: 1

Food: 2

Service: 1

cindy loo

I get it it’s busy but I order and pick up so there would not be any reason to feel rushed and still it’s incorrect ?

Atmosphere: 1

Food: 1

Service: 1

Daniel A

Make sure you get your receipt. They always asked for donations that are between $3-$5 more than your order. Typically, donations are rounded to the nearest dollar. Is it really a donation or a tip?

Atmosphere: 1

Food: 3

Service: 1

HammerfistSC _

Went through drive-thru and store was empty. No one in dining room at time and I’m only vehicle in drive-thru. I frequent this location about 3-4 times a week. As I begin to order they tell me they are out of fried rice. This is the third time this week the fried rice has been out and on two occasions there was really no customer base there. Which tells me there is bad kitchen communication between the cook and person scooping the rice. Now I also know that when I get to the window to pay they are going to tell me to pull forward and find a parking spot to wait for someone to come out to me. This is unacceptable. I come through the drive-thru order at the speaker and pay and receive my food at the window. There is no extra deal involved of me finding a parking spot if I wanted to park I would have came inside and ordered. Besides your curb time should reflect your actual wait time that you made the customer wait for food. So she asks me to pull forward and I politely tell her no I would not be doing that. I was going to wait for my food right here where I am supposed to receive it. She tells me I have to move and to go wait ten minutes then come back through the drive-thru….. What!?!? I told her I wouldn’t be going anywhere and that I will be waiting at the pickup window until my food is ready. She then threatened to call the police on me. When that did not intimidate me she then threatened that I would not be allowed back at this location. (No need never returning I speak with my money) That too failed to intimidate me to pull forward and she said she would be refunding my cost. I asked her if she was forcing a refund because I did not ask for one. Finally after realizing all her threats and intimidation did not work and that she was either going to get me the food I paid for or force an unwanted refund, she gave up and got someone else. ( Her name is Melinie G) A woman named Liz came and helped me just fine and gave me my food. After I got home and opened my bag there was a regular plate with 2 entrees (I ordered a bigger plate with 3 entrees) and neither of the entrees were what I had ordered. So after all said and done bad teamwork led to food not being ready when business was slow, bad customer service led to my terrible experience/ threats of police and ban, and bad execution led to my wrong order. Overall failed in every step of my visit. Melinie was so bold as to tell me that she can reset the curb time herself and that no one actually cares what the curb times are. Thank you Melinie for informing me where I should spend my money.

Atmosphere: 1

Food: 1

Service: 1

Demi

They just rude and don't listen at all!! She kept talking over me. Had to wait for food to finish cooking. I want Rangoon and drinks but she kept rushing even tho I was the only one in line so I told my daughter we would just go get drinks somewhere else

Atmosphere: 2

Food: 3

Service: 1

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