Panda Express
5229 W Indian School Rd, Phoenix
(623) 873-7887
Recent Reviews
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Amazing... like always
Atmosphere: 5
Food: 5
Service: 5
I got a Dr Peper but it tasted so horrible like it’s been there for hours…
Atmosphere: 1
Food: 1
Service: 1
Always a real good friendly fast and hot food I always order my plate with chaumain and orange chicken beef broccoli great service and clean the price it's a lit to high wish it could be cheaper will be stoping more often.
Atmosphere: 5
Food: 5
Service: 5
Great food for a great price
Atmosphere: 5
Food: 5
Service: 5
I just bought the cream cheese rangos. They were so plain with nothing inside . This location needs to improve in how they make them it should be all the same across the board. I’m attaching this photo. Please address.
Atmosphere: 2
Food: 2
Service: 2
Will avoid this location from now on.
Picked up my families meal, they had me verify my order which I understand. They only gave me half of the order. My wife called to verify we still had food there. I drove back, told one of the workers we only received half of the order. She kept saying what order even though I had the receipt in my hand showing her. I said it should be up with the trays of orders. Then she proceeds to help another customer, walks away. Another worker walks up, completely bypasses me and takes the order of a man behind me. Doesn't acknowledge me until the original worker comes back 5 mins later. I repeated what I told the first woman. Only then did the first worker look at the orders and found it right away. Claimed it wasn't there originally. Just said sorry, no offer to make up for the additional wasted time and now cold food. 3 of the items were still wrong, box labeled orange chicken had chow mein. 2 large teriyaki ordered where replaced with medium. Possible this isn't normal there but I will not eat there again.
Atmosphere: 2
Food: 3
Service: 1
Love the Black pepper steak yum yum
Atmosphere: 5
Food: 5
Service: 5
Dining room was closed at 820pm. Really guys......there were even customers still inside eating.
Atmosphere: 3
Food: 3
Service: 1
I like this drive thru location I’ve been here few times. ADAN is very nice and professional he’s quick and provides good service I recommend this place :)
Atmosphere: 5
Food: 5
Service: 5
There’s always an attitude with the person who receives your payment and gives you food at the window. It’s 10:08pm. I made my order online and I have to wait the long line that wraps around to get my food. What’s the point of ordering online? Very inconvenient
Update: after waiting in line 25min they give me cold food and refuse to replace with fresh food when they’re open until 2am. Very dissatisfied customer here
Service: 2
Restaurantji Recommends
Well it was packed. By the time i got up the server skipped me and started taking the order of next customer then i said you forgot about me. Then realized after they took care of the orders they called in or online no more kao pao chicken. I told them i will wait. By the time it was almost done the worker offered me a drink. The line was empty. I I will never go back there again the girls were kind. But the food was not as good as 43rd and Bethany.
Atmosphere: 5
Food: 3
Service: 3
I went late night to get some dinner and was given almost only half of what I'm supposed to get on one item in the carton. Maybe they were low on to hat item so they shorted my because I was in the drive thru.... Either way very disappointed. I go here a lot and finally I'm saying something.
Atmosphere: 3
Food: 4
Service: 3
Got the teriyaki chicken through the drive through. Took a bite and immediately spit it out because it tasted like death. Rotten meat. Not good.
Atmosphere: 1
Food: 1
Service: 5
Went through the drive thru & made my order of a bigger plate all orange chicken and fried rice. Then at the window they tell me I have to share my orange chicken & fried rice order with 3 other cars. That I can only have 1 side of orange chicken & 2 other ones.
Atmosphere: 1
Food: 1
Service: 1
Today was the worst experience we have had at any location. We placed an order online and within minutes we received a text stating order was ready. When I walked in no order was waiting, cashier ignored me standing next to the register and continued to ring up multiple customers. Several min later, after hearing my displeasure being expressed to my son, the cashier finally asked me if I placed an order online. I explained that I had, we received a text several min ago stating order ready and that I was ignored by him for multiple customers who had not yet even paid for their order as we had. Cashier went looking for the order after ringing up another customer. Theb after looking confused for several min, he began making the order himself. He then walked up sevaral min later and explained, a previous female cashier clicked ready and failed to complete the order. Then he explained we would have to wait 15 min for an entree to be made. I expressed my displeasure with the order handling to the cashier, in front of a supervisor wearing a black shirt who was walking out with another employee but she never apologized and appeared to hear that the order was never made because she looked at the cashier as she walked out. Supervisor did nothing when she came back in the store and continued to bring boxes in from outside for restocking items in store with a other employee. There were several employees seemingly doing nothing and one female chose to speak to a customer with a baby, while completely ignoring me when I first arrived. I will never come back to this location again and others should go elsewhere, due to the incompetence and failure in management to act. I have attached my receipt as proof but it has been partially redacted for privacy. For some reason it showed a long number next to door dash at the bottom (redacted) and you can also see at the bottom of the receipt that the order shows it was ready at 7:49pm. However, we didnt walk out with the order until after 8:08pm as confirmed at the top of the receipt. Partially redacted Text also confirms at 7:49pm the order was marked ready.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bigger Plate, Beijing Beef, Orange Chicken, The Original Orange Chicken
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