Panera Bread
125 N 44th St Suite 150, Phoenix
(602) 837-3571
Recent Reviews
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Paid $10 for the worst sandwich I have ever seen and or tasted in my life. Deli cuts were clumped together onto onto half of the sandwich, and the rest of it looks like it was thrown together with a blindfold and thrown on the floor. Normally I would forgive this type of behavior but it was not busy, no line, and no reason this sandwich should be so abysmal. I have no choice but to not eat this atrocity to mankind.
Atmosphere: 1
Food: 1
Service: 1
Bad place
Atmosphere: 1
Food: 1
Service: 1
My delivery order was not my order. After I found the number to the restaurant, called, and they found the mix up, but did not have someone bring me my order because Uber reimbursed me. I didn't end up with any dinner, because what was delivered were snacks. BTW, my order was just under $50.
Atmosphere: 1
Food: 1
Service: 1
They close at 830. I got there before 830 and they closed early. Not nice when I drove just for them and told over the speaker they are closed before closing time.
I've constantly had problems after problems with the staff just simply not listening. The staff at this location are extremity incompetent.
Atmosphere: 1
Food: 1
Service: 1
Store supposedly closest at 8:30 pm, came by at 7 :30 and the restaurant was already closed, only the drive thru was open...needless to say, they dont display this here, typical low class, unprofessional service...for their high prices, you would think that at least the service would be good!
Atmosphere: 1
Food: 1
Service: 1
They closed their dining room which is beyond stupid and then the drive thru, which is the only option if you physically travel to the location, is slow and gets orders wrong.
Atmosphere: 1
Food: 3
Service: 2
FOOD POSIONING ALERT ‼️‼️‼️
EMPLOYEES NOT FOLLOWING FOOD SAFETY PROTOCOLS
UNSAFE UNSANITARY FOOD
HATE THAT IM WRITING THIS. ORDERED JUST A SALAD AND BLUEBERRY LEMONADE DRINK , ITS 4AM AND IM THROWING UP MY CHICKEN CAESAR SALAD FROM PANERA BREAD I FEEL SO SICK ALL DAY SO MUCH NAUSEA PRETTY SURE MY SALAD HAS BEEN CROSS CONTAMINATED 🤮🤮🤮 I HATE I SPENT 20 DOLLARS FOR A SIMPLE MEAL AND IVE GOTTEN FOOD POISONING FOR IT , THE LEMONADE IS STILL LEAVING A BAD AFTERTASTE IN MY MOUTH. I HAVE BAD DIARRHEA AS WELL. EMPLOYEES NEED TO WASH THEIR HANDS AND REPLACE THEIR GLOVES EVERYTIME THEY SERVE THE PUBLIC
THIS PANERA BREAD LOCATION IS SLACKING ON THEIR FOOD HANDLING SAFETY ISSUES
Atmosphere: 1
Food: 1
Service: 1
Why would you close the dine-in. That's an appeal of panera. I'm watching groups walk up and have to turn away. We're on lunch break, we don't want a drive thru. I want a table to talk at. It's not hard to keep the dining hall open. Panera doesn't even serve you, why can't they keep the dining hall open. Never coming back
Atmosphere: 1
Food: 1
Service: 1
You dine in, this is the stupidest panera I've ever had the displeasure of witnessing. Why would a sit down place close their dining hall. I've watched 3 different groups go to walk up for lunch and have to turn away. They're literally losing customers, but they obviously don't care. 0/10 would never recommend. I don't want to go to panera again because of this one stupid location
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Worse place ever!!!!!! it’s drive thru only and customer service is so shitty
YOU HAVE TO RING A DOOR BELL 🛎️ just to get ur food i would give it no stars if i could
Atmosphere: 1
Service: 1
I ordered a tuna salad sandwich on Saturday. The tuna sandwich was extremely disappointing. My mother and I picked up or order and take it home. She ordered her sandwich and I ordered this tuna with two bowls of soup. I wasn't going to make a stink about it but I didn't eat the sandwich it was just gross in my opinion. I called the store the next day on Sunday and explain to them what happened with the sandwich and now I want to get replaced for a BLT with cheese, avocado on toasted sourdough bread. The manager grilled me and ask me every question imaginable. Basically accused me of trying to get a free sandwich we picked up the order on the way home and my mother used her debit card. The manager even asked me why didn't you bring the old nasty sandwich back in? First of all tuna is extremely potent and it is very hot outside period. There is just no way I could have brought that smelly tuna fish salad sandwich and have it in my car and bring it in. He relented on and said he didn't have proof even though I gave him the name and the time etc he said you only think he could offer me what's 50% offthen I ordered my sandwich and they messed it up again period it's a good thing I looked at my sandwich when I got in the car because I said specifically what I wanted which was a BLT. Not with chicken and all that other stuff he proceeded tell me that I ordered that sandwich when I said not. I have to say the customer service is really poor here they don't treat the customers very well. They treated me like I was some sort of criminal information that they needed. So I came back in here and they make my sandwich again and I really hope someone didn't spit in it because sometimes people get upset. However I was not rude whatsoever. I just wanted my sandwich replaced. We'll see what the salmon taste like when I get home. Overall the customer service people were not attentive or even listening to my order and have the audacity to charge me for another sandwich period I'm a very good customer I'm very low-key period however make realty and grillby about why I didn't bring the sandwich back sooner from yesterday and I stated that I was on my way home from fashion square mall with my mother from shopping. We just wanted to take home our food and eat it. I don't live close by and I wasn't going to make us think about it put the tuna salad sandwich was awful period I explained that I look on the other side of town which is about 4 miles so that is why I did not turn around and come back to the store to ask for another sandwich right away. I felt like I was treated very poorly but good man is here and his associates period as I mentioned I hope they didn't mess with my food. Even though it wasn't my fault I hope you get their managers and employees to be nicer and more considerate to their guest's. Thank you
The manager's name on staff was: Brandon
Atmosphere: 3
Food: 2
Service: 1
Dinning room is closed and no postings about it until you get there.
Drove all the way here to find out that they're not like a normal Panera, they don't have it inside dining.
Atmosphere: 1
Food: 1
Service: 1
Fast and accurate service.
Dietary restrictions: They pay attention to the customization.
Parking: Curbside ordering is great!
Atmosphere: 5
Food: 5
Service: 5
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