Panera Bread
4512 E Cactus Rd, Phoenix
(480) 751-5960
Recent Reviews
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This Panera is clean, the staff is well-informed, and the food is up to Panera standards. It is a good place to eat.
Atmosphere: 5
Food: 5
Service: 5
No service, you have to do it all yourself. Order, pick up, clean... But a tip is still asked when checking out. Warm inside, AC working but not turned low enough to make it comfortable.
The food was very good. Plenty of parking.
Atmosphere: 3
Food: 4
Service: 1
Drive thru is always closed in the mornings! Customer service is also lacking.
I just want to personally say thank you to Bobby who not only took his time to make sure the restaurant was clean, but was so kind to see that my chips were destroyed and provided a replacement without being asked.
This Panera bread has been my home location and I’m grateful for the staff and this establishment.
Atmosphere: 5
Food: 5
Service: 5
good salad and sandwiches
Atmosphere: 4
Food: 4
Service: 4
Always snotty attitudes from the drive thru zero customer service skills and THIS IS THE GRILLED CHEESE THEY GAVE ME A JOKE $17
Atmosphere: 1
Food: 1
Service: 1
No one came to counter after long wait. I had questions and had just got out of the hospital. I finally ordered from the kiosk, which I found quite impersonal, picked up food in take out area. Never spoke to a person. Food is always good but experience was not.
$9 for soup
In general this is a great place. A quiet place for a morning coffee & read the news. Just not today. Female staff members yelling at one another for a long time. Made this visit unpleasant.
Atmosphere: 4
Food: 5
Service: 5
I love the drive thru morning crew! Always super nice and fast.
Restaurantji Recommends
Always good
Tried a new sandwich and wasn't impressed! Croquet Monsiuer Croissant sandwich. Messy and overwhelming sauce.
Picked up pasteries, bagels and coffee this morning for catering. Joseph, the manager, went above and begond to accommodate us. Will definitely use them again.
Great sandwiches and soups
This place was packed when we got here, but service was prompt for both ordering and food time.
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