So when I got my first order, it was not correct. I had my brother call because I couldn’t talk at the time and they offered me a free pizza redo at the same day or at a later date. I chose a later date because we already had the pizza there and we’re not ones to waste food, so I just called in today and they tried charging me for the replacement. They do not hold to their promises so I will not go to this Papa John’s again. Papa John’s has always been a staple in my life. It was one of the few pizza joints that I would eat at with my late grandmother. we were always giving good service and that is why I’ve always chosen Papa John’s.
Atmosphere: 1
Food: 3
Service: 1
Melissa Chavez
So I placed an order for delivery with “leave at my door” and the delivery guy still decided to knock. Apparently my signature was needed but the more I think about it, it was just his way of asking for a tip. Which is fine but it was a day shy of payday so I was strapped for cash. Once he looked at the receipt after I signed it and saw no tip (which obviously that was the first thing he looked at) he immediately asked “would you like to tip your driver?” in which I felt obligated so I clearly wrote $3 (mind you I was strapped for cash) in the tip section and when I got the receipt for that the next day my tip was altered to $5. That just made me feel so uneasy. Check your receipts closely!
Food: 5
Service: 1
cobalt please
Ordered by phone link on Google maps to make my call to order 2 pizzas. Gave a credit card number to pay for it. However I got an Uber Eats receipt for my order by email. I called manager there at Papa John Pizza and told him order was inedible because pizzas were overcooked and burned. Manager told me he’d refund my credit card and it would take 3 days or more. I never got a refund and Uber Eats says I have account with Uber Eats now. I don’t use Uber at all or have an Uber Eats account. Today I went to the store and manager to show receipts from Uber Eats and from Discover. He says his store can’t refund me and try Uber Eats. I never expected a Google Maps link for a phone call to the store became an Uber Eats account. Very disappointing.
Atmosphere: 2
Food: 2
Service: 2
L L
Please don’t order pizza from papa John at 4840 N 83rd Ave phx Az. Andrew charged me $16.99 for one large pizza normally is nine dollar with a discount, and when I pick up my pizza I asked for plate Andrew said we don’t have a plate and his coworker told him right there. He said we running out of plate . I placed another order by phone at same location one large pizza was $8.49 and I asked the guy Price different he said is the same price when you order by phone or at the store. Not only Andrew is charging people double price for one pizza but he’s also racist.
Recommended dishes: Pepperoni Pizza
Juanita Carrillo
The worst pizza ever! $50 down the drain. As soon as I got there the guy at the cashier said they were closed. And when I was about to leave, he was just kidding I should’ve known then it was gonna be a bad experience. Do not come here.
Anthony V.
Gotta eat every slice like this because they don’t know how to cut
Atmosphere: 2
Food: 2
Service: 3
Bryan M
Wow who ever answers your phones need to at least ACT like he wants to be there and not let a a huge sigh after answering the phone......
Service: 1
Daniel Sanchez
I live on 107th ave and camelback , wife called to place a delivery order to our closest papa johns thats maybe 10 minutes away, she was declined delivery service was told they dont deliver to our area. It being the closest store i would of thought they wanted our buisness.
Atmosphere: 1
Food: 1
Service: 1
Steven G. Ragan
Ordered pizza, wings, online. At 1hr began checking app, called store and call recording, as well as calling store all said pizza was out being delivered. 2hrs later no pizza. Call store I'm told there was no apt number order been canceled. Driver couldn't reach you! I look at my profile it shows bldg number, apt number, gate code, bldg information. He says well it wasn't on receipt. How is that my fault. I expect their receipts to print correctly. This happen last time as well. Fix your system and don't blame me!
Food: 2
Service: 1
Jack E.
They will Over Charge you. One. Original with 4 toppings. Get charged for 8 toppings. It has happened twice. Or they tried twice. Be sure to check your order and know what your getting. I won't go again.Jack
That garlic stuffed crust is FIRE!!Added sausage and green peppers, BOOM.this pizza is legit. Thank you for the quality and speed of delivery. Definatly will be ordering again
Atmosphere: 5
Food: 5
Service: 5
Vickie Phillips
Picked up the thin crust pizza, when I got home I noticed that the pizza was burnt all the way around on the edges and the cheese was not melty it looked like there was hardly any on there and the cheese was kind of like dried so that affected the taste of the pizza. What's very disappointed.
ed rodriguez
This is one of the worst places to order from. They have no kind of customer service here I have literally walked in and have had the manager just look at me without saying word or offer to help. They're extremely rude and unprofessional here. Good pizza bad service it's honestly better to go out of your way and go to a different location. They've been like this for years.
Atmosphere: 1
Food: 4
Service: 1
Me You
One of the worst pizzas we've ever had, all the meat large was dry and almost toppingless compared to other locations. Cookie was burnt and the Doritos papadilla was half cooked. Forget this location. I will definitely avoid in the future. Boooooo!!!!!!!!
Atmosphere: 2
Food: 1
Service: 2
bea d
I think something has changed with their dough, the last few times it has been so thin and difficult to eat, almost like cardboard. The meat and sauce just slides off the pizza because it's SO thin. I have never had a bad experience at papa johns until this year. It's kinda sad because I have been getting pizza here for more than a decade.
So when I got my first order, it was not correct. I had my brother call because I couldn’t talk at the time and they offered me a free pizza redo at the same day or at a later date. I chose a later date because we already had the pizza there and we’re not ones to waste food, so I just called in today and they tried charging me for the replacement. They do not hold to their promises so I will not go to this Papa John’s again. Papa John’s has always been a staple in my life. It was one of the few pizza joints that I would eat at with my late grandmother. we were always giving good service and that is why I’ve always chosen Papa John’s.
Atmosphere: 1
Food: 3
Service: 1
So I placed an order for delivery with “leave at my door” and the delivery guy still decided to knock. Apparently my signature was needed but the more I think about it, it was just his way of asking for a tip. Which is fine but it was a day shy of payday so I was strapped for cash. Once he looked at the receipt after I signed it and saw no tip (which obviously that was the first thing he looked at) he immediately asked “would you like to tip your driver?” in which I felt obligated so I clearly wrote $3 (mind you I was strapped for cash) in the tip section and when I got the receipt for that the next day my tip was altered to $5. That just made me feel so uneasy. Check your receipts closely!
Food: 5
Service: 1
Ordered by phone link on Google maps to make my call to order 2 pizzas. Gave a credit card number to pay for it. However I got an Uber Eats receipt for my order by email. I called manager there at Papa John Pizza and told him order was inedible because pizzas were overcooked and burned. Manager told me he’d refund my credit card and it would take 3 days or more. I never got a refund and Uber Eats says I have account with Uber Eats now. I don’t use Uber at all or have an Uber Eats account. Today I went to the store and manager to show receipts from Uber Eats and from Discover. He says his store can’t refund me and try Uber Eats. I never expected a Google Maps link for a phone call to the store became an Uber Eats account. Very disappointing.
Atmosphere: 2
Food: 2
Service: 2
Please don’t order pizza from papa John at 4840 N 83rd Ave phx Az. Andrew charged me $16.99 for one large pizza normally is nine dollar with a discount, and when I pick up my pizza I asked for plate Andrew said we don’t have a plate and his coworker told him right there. He said we running out of plate . I placed another order by phone at same location one large pizza was $8.49 and I asked the guy Price different he said is the same price when you order by phone or at the store. Not only Andrew is charging people double price for one pizza but he’s also racist.
Recommended dishes: Pepperoni Pizza
The worst pizza ever! $50 down the drain. As soon as I got there the guy at the cashier said they were closed. And when I was about to leave, he was just kidding I should’ve known then it was gonna be a bad experience. Do not come here.
Gotta eat every slice like this because they don’t know how to cut
Atmosphere: 2
Food: 2
Service: 3
Wow who ever answers your phones need to at least ACT like he wants to be there and not let a a huge sigh after answering the phone......
Service: 1
I live on 107th ave and camelback , wife called to place a delivery order to our closest papa johns thats maybe 10 minutes away, she was declined delivery service was told they dont deliver to our area. It being the closest store i would of thought they wanted our buisness.
Atmosphere: 1
Food: 1
Service: 1
Ordered pizza, wings, online. At 1hr began checking app, called store and call recording, as well as calling store all said pizza was out being delivered. 2hrs later no pizza. Call store I'm told there was no apt number order been canceled. Driver couldn't reach you! I look at my profile it shows bldg number, apt number, gate code, bldg information. He says well it wasn't on receipt. How is that my fault. I expect their receipts to print correctly. This happen last time as well. Fix your system and don't blame me!
Food: 2
Service: 1
They will Over Charge you. One. Original with 4 toppings. Get charged for 8 toppings. It has happened twice. Or they tried twice. Be sure to check your order and know what your getting. I won't go again.Jack
Restaurantji Recommends
That garlic stuffed crust is FIRE!!Added sausage and green peppers, BOOM.this pizza is legit. Thank you for the quality and speed of delivery. Definatly will be ordering again
Atmosphere: 5
Food: 5
Service: 5
Picked up the thin crust pizza, when I got home I noticed that the pizza was burnt all the way around on the edges and the cheese was not melty it looked like there was hardly any on there and the cheese was kind of like dried so that affected the taste of the pizza. What's very disappointed.
This is one of the worst places to order from. They have no kind of customer service here I have literally walked in and have had the manager just look at me without saying word or offer to help. They're extremely rude and unprofessional here. Good pizza bad service it's honestly better to go out of your way and go to a different location. They've been like this for years.
Atmosphere: 1
Food: 4
Service: 1
One of the worst pizzas we've ever had, all the meat large was dry and almost toppingless compared to other locations. Cookie was burnt and the Doritos papadilla was half cooked. Forget this location. I will definitely avoid in the future. Boooooo!!!!!!!!
Atmosphere: 2
Food: 1
Service: 2
I think something has changed with their dough, the last few times it has been so thin and difficult to eat, almost like cardboard. The meat and sauce just slides off the pizza because it's SO thin. I have never had a bad experience at papa johns until this year. It's kinda sad because I have been getting pizza here for more than a decade.