Papa Johns Pizza

5045 W Baseline Rd #130, Laveen Village
(602) 237-1212

Recent Reviews

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Stacey Ring

Great pizza, price and the customer service was excellent!

Dan Atlas

They get your order wrong, and never answer their phone when you call. Been on hold for 13mins

Bernice Campbell

This is my son's favorite pizza. I send it to him often to say "I love you"

Food: 5

Service: 5

Josh Bailey

Learn the managers. Enjoy! :)

Atmosphere: 5

Food: 5

Service: 5

Just Rolln

Terrible delivery. Took over 2 hours food was cold called and all I got were excuses.

Food: 1

Recommended dishes: Pizzas Wings

John Smith

Usually this location is on point but it's become a scam lately. No diet soda available AND they couldnt do anything to remove the item before i paid. Forced to get a $4 2-liter that I didn't want. Easier to do a bank charge-back then receive bare minimum service.

Atmosphere: 3

Food: 4

Service: 1

K Nieves

Ordered online and picked up with no problem and pizza was good

Atmosphere: 5

Food: 5

Service: 5

Nelson M. Bryant

I placed an online order for two pizzas on 8/1/24. I was tracking my order on Papa John's website and even received a text message that they were ready for pickup. I headed to the store at 6:58pm. I was told by Papa John's staff that my pizzas were still in the oven and will be ready in 5 minutes.

To my surprise, I had to wait for 20 minutes for two pizzas, which I eventually received at 7:18 pm. I am pretty sure this type of service is unacceptable. I only decided to let the management know because this is not the first time it has happened. I would prefer if the system didn't alert me that my order was ready instead of wasting my 20 minutes waiting in the store.

Otherwise, what's the point of placing orders online? All I want is to speed up the service at this location, which I noticed is understaffed on several occasions.

Atmosphere: 4

Food: 4

Service: 1

amouranyah

atleast could’ve cut my pizza…

Said Palacios

Do not order here bruh?. The last time I came there was only one visible employee and the pizza was alright I guess, they gave me some of the smallest slices I've seen in my life. (Chips are from a different place)

Atmosphere: 2

Food: 1

Service: 3

Rachel Ramirez

Today I sat in the store to wait for my carryout order. The woman working tonight 07/14/2024 635pm and I quote "I am tired of this Trump shooting (explicit), only if they had a better shooter..."
I don't care what side of the political spectrum you're on but that is VERY UNPROFESSIONAL to say out loud while customers are waiting inside the lobby.

Atmosphere: 1

Food: 5

Service: 1

Adrianna Shields

The cheesy bread is my fave. I like the wings too. They are always friendly and helpful when I go in.

Atmosphere: 5

Food: 5

Service: 5

Valentino “VALEN” Tejeda

Disrespectful.

Atmosphere: 1

Service: 1

Violet Mendez

Every single time I order from this location they either given my order to someone else or haven't even started it when the tracker says it was ready for pick up. I ordered at 5 and by 6:30 they said it'll be 10 more mins & than they're whispering to each other because they made the pizza completely wrong. They did offer to remake it but I'm not sitting another hour and half for a new pizza. I was given refund however this place needs better management because it is not that difficult to make a pizza in a timely manner.

Atmosphere: 1

Food: 1

Service: 1

James 022880

Ordered at 5:26. Delivered at 7:04. It was cold. Can’t even call the location to speak to anyone. They don’t even answer the phone. If you like you wait about 2 hours for cold pizza, this is your place!

Food: 1

Service: 1

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